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Bosak Ford

Burns Harbor, IN

3.8
82 Reviews
Welcome to Bosak Ford! Formerly under the name "Lake Shore Ford," Bosak Ford has served Burns Harbor for decades. We're proud to serve Burns Harbor by delivering the high-quality vehicles and services found at Bosak Ford, and we look forward to living up to our reputation every day. Stop in and see us today, or contact us with any questions! At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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244 Melton Road

Burns Harbor, IN

46304

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Showing 82 reviews

November 20, 2024

I was very pleased with my salesman Anthony Martinez. He worked with me to find a specific car I wanted and I didn’t have to spend all day at the dealership. I got the car I wanted and was offered a fair More

by Frank Jimenez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Martinez
Nov 21, 2024 -

Bosak Ford responded

Congratulations on your new ride! Thank you for taking the time to rate your recent experience with us Frank! We are happy to see you had a 5-star experience with Anthony! We hope to see you again in the future! Please give us a call if we can assist you in any way! Take care!

November 16, 2024

Absolutely the worst service I’ve experienced not once but TWICE from the same dealership. Should have learned my lesson the first time. Came in for a simple tire repair that I assumed would be best for t More

by Ron Kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan
October 30, 2024

Great experience at Ford in Burns Harbor! Tony was a big help and the service was quick and efficient. More

by Smeltzerjessica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
Nov 08, 2024 -

Bosak Ford responded

We are thrilled to hear it! Thank your for sharing about your experience! We will definitely share your positive feedback with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 05, 2024

They have 4k in xx fees on every used car. LoJack and paint protection on a used vehicle, good joke More

by jackhooks
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Christian Haywood
Oct 13, 2024 -

Bosak Ford responded

Jack, we apologize for any miscommunication during your inquiry, as our intention was not to deceive you. Our General Manager most likely has tried to contact you to directly over the phone to explain and discuss any concerns you may have. If you would like to speak to him, please do not hesitate to contact him, as we understand most of the communication was through text messaging. We hope to have the opportunity to provide clarity to your concerns. Thank you.

August 29, 2024

I was impressed with Amber and the amount of knowledge of vehicles that she was aware of and no hesitation on her part. Will definitely go back at sometime in the future. Thanks again Amber More

by wspoor72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber five Star
Sep 01, 2024 -

Bosak Ford responded

Thank you for your great feedback and rating about your experience with Amber! We most definitely will share your feedback with her! If you have any questions, or need further assistance, please do not hesitate to give us a call! Take care!

August 26, 2024

No integrity. Lost a customer and associates for life. Was much better when it was Lakeshore Ford. More

by Hoosierstang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales team
Aug 31, 2024 -

Bosak Ford responded

Thank you for sharing your feedback. We do apologize you were not satisfied with your recent experience. Our team worked diligently to negotiate and keep in constant communication with you on the pricing of the vehicle. Our policy requires a commitment to hold a vehicle, which is why we were unable to reserve the truck without confirmation. We understand you spoke with our General Manager already about the communication regarding the vehicle, so if you have any further questions or details about the experience, please give us a call

March 20, 2024

Bosak has been working hard to fix my issue that I had for my last vehicle purchase. Chris the GM is being very helpful in this. I will also say the Service department is amazing!! More

by Michaelshobart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Hadley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Westerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McKay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Bosak Ford responded

Michael, we appreciate any and all feedback so we can address concerns immediately. We understand our General Manager, Chris has been in direct contact with you to address your feedback. On behalf of the entire store we do apologize for any miscommunication when you originally purchased your vehicle. Please keep Chris in mind if there is anything further he can do to make sure you feel your concerns are heard and addressed. Thank you for this opportunity, and we hope to resolve any questions you may have. Thank you

February 23, 2024

Excellent salesmanship from Amber and David M. All my questions were answered. All my needs were fulfilled and some. Thank you. More

by Lauresestephen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mahaffey, Amberly
Mar 07, 2024 -

Bosak Ford responded

Congrats on your new purchase! Thank you for your glowing review! We are thrilled to hear Amber and David provided you with excellent salesmanship and went above and beyond to meet your needs. We will be sure to pass along your appreciation to them. If you ever have more questions or need assistance in the future, do not hesitate to reach out. We appreciate your business and look forward to serving you again! Thanks again and happy cruising!

December 29, 2023

I have been shopping mostly online for a used car for at least 5 months. Chris Sheets was very professional and sold me a great car at a great price with no pressure. He reported that he does not work on co More

by Beth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Sheets
Jan 12, 2024 -

Bosak Ford responded

Beth, thank you so much for writing a detailed review about Chris and the team at Bosak Ford! Stories like this is what we look forward to reading about and our team going above and beyond for our guests! Thank you for sharing! If there is anything further we can do to assist, please reach out! We look forward to providing you more positive experiences in the future as well! Take care!

September 27, 2023

After shopping around at numerous car dealers, I ended up at bosak ford! Peggy was the sales person and man was she amazing. Honestly the whole team there was top notch. The sale was straight forward! No one More

by Travis Nevills
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peggy Malave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Bosak Ford responded

Travis, congratulations on your new purchase! Thank you for choosing us at Bosak Ford! You were in good hands with Peggy! We truly appreciate you taking the time to share your experience and support of our location. We look forward to assisting you with any vehicle needs in the future! We hope you are enjoying your purchase!

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