Bosak Chrysler Jeep Dodge Ram of Merrillville
Merrillville, IN
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I have purchased many automobiles for business and personal use and have had many positive experiences. This was NOT one of them. The salesperson was totally unprepared to present the product he was personal use and have had many positive experiences. This was NOT one of them. The salesperson was totally unprepared to present the product he was trying to sell. The overall aptmosphere was cold and unfriendly. I was quickly told that the dealership closed early at 6pm on Fridays. I knew what I wanted in a vehicle, had more than adaquate cash/credit to complete the "Right" deal and was mistreated. As a result, I went to South Oak Chrysler and found a vehicle that had what your salesperson said was not available on the T&C-L in stock in the right color at the right price. Guess what?........I bought it! Thius sale could have been with yur dealership had I been handled properly. No good Sales Manager would ever let a qualified sale walk out of the door to go and spend money some place else.........oh, by the way he never bothered to introduce himself or even speak to us. RECOMMEND YOUR DEALERSHIP.....NOT A CHANCE! More
My husband and I purchased a new 2013 Dodge Journey from here. Our salesman Matt Reid was wonderful! He was very knowledgable of the vehicles and was able to get us into the vehicle we want for the price here. Our salesman Matt Reid was wonderful! He was very knowledgable of the vehicles and was able to get us into the vehicle we want for the price we were looking for. There was no pressure. We are very pleased with our experience!! If you are looking for a new vehicle I highly recommend seeing Matt Reid at Bosak Dodge! More
As a supplier for the Big 3 I went to Bosak's to purchase a new vehicle. I was coddled and reassured, but the numbers just didn't add up. I questioned the selling price and was told that Supplier Discounts a a new vehicle. I was coddled and reassured, but the numbers just didn't add up. I questioned the selling price and was told that Supplier Discounts are optional to the dealerships and they are not required to honor them and if they choose to they decide what portion of the discount they will apply to your purchase. SUPPLIER DISCOUNT IS NOT OPTIONAL!!! I will be reporting Bosak's to corporate for that reason. Trade ins... I have never been so insulted with a trade appraisal. I understand that everyone needs to make a living and feed their family, but difference from what Bosak's offered me for my trade in to what I actually received when I traded it at another dealership was $4,750. How does anyone with a conscious low ball a trade in by $5,000? Bottom line - Bosak's are crooks. More
MY EXPERIENCE @ THIS DEALERSHIP HAS ALWAYS BEEN PROFESSIONAL & FRIENDLY. I HAVE SENT SEVERAL FRIENDS & FAMILY HERE, AS WELL AS COMING BACK SEVERAL TIMES MYSELF. I WOULD RECCOMEND THAT ANYONE LOOKIN PROFESSIONAL & FRIENDLY. I HAVE SENT SEVERAL FRIENDS & FAMILY HERE, AS WELL AS COMING BACK SEVERAL TIMES MYSELF. I WOULD RECCOMEND THAT ANYONE LOOKING TO PURCHASE A NEW OR USED VEHICLE GO TO BOSAK MOTORS. More