Bosak Chrysler Jeep Dodge Ram of Merrillville

Very Troubling On April 28, 2016 I took in my 2015 Cherokee to Bosak Motors for an oil change. I had purchased the vehicle brand new from this dealer in 2015. At th On April 28, 2016 I took in my 2015 Cherokee to Bosak Motors for an oil change. I had purchased the vehicle brand new from this dealer in 2015. At the time of the oil change, the Jeep had approximately 5800 miles on it. In the evening after the oil change, I looked under the hood and found that the mechanic had spilled oil on the engine shroud. A slight attempt was made to clean it up but they left oil puddled up in a couple of places. This same thing had happened with my previous oil change at Bosak. I cleaned up the mess myself on the first occasion, and gave the dealership the benefit of the doubt that it would be a one-time occurrence. I also discovered that the oil level was not completely full. It was showing about halfway in the "safe zone." The next day I took the car back to have the situation corrected. I was told that the oil would be cleaned up. The service writer specifically told me that oil was added to the vehicle. When I got home I found that the oil was indeed cleaned up. Unfortunately I found that no oil was added. The oil level was showing at the exact same spot as before. This makes me wonder as to how many times I would have to take the car back for them to get it right? I am not willing to find out. More

Great sales staff. Steve Isakson Steven M. Isakson did a great job working with me on my new truck. I will go back. Very knowledgable but not constantly pushing. 10 stars. Steven M. Isakson did a great job working with me on my new truck. I will go back. Very knowledgable but not constantly pushing. 10 stars. More

Awesome service! We went to Bosak to buy a Jeep Renegade. Everyone was friendly and knowledgable. Our car buying experience was a great one at Bosak! We will be buying We went to Bosak to buy a Jeep Renegade. Everyone was friendly and knowledgable. Our car buying experience was a great one at Bosak! We will be buying our next car at Bosak. More

Never Disappointed Have come to expect the best whether it's a new purchase or vehicle service. Always treated with respect and staff behaves as if they actually care. G Have come to expect the best whether it's a new purchase or vehicle service. Always treated with respect and staff behaves as if they actually care. Great experience, period. More

jeep patriot owner I was looking for quite some time for a good used jeep at the right price. I found it at Bosak and my sales rep Andrew was top notch. Got the car i wa I was looking for quite some time for a good used jeep at the right price. I found it at Bosak and my sales rep Andrew was top notch. Got the car i wanted at the right price. Thanks Andrew More

Service Department Excellent Your techs are very aware of what is suppose to happen when I drop my Jeep off and will call if there are additional issues and quote me a price righ Your techs are very aware of what is suppose to happen when I drop my Jeep off and will call if there are additional issues and quote me a price right then and then have it fixed still on the same day. Very polite and friendly staff. More

service visit in and out quickly. Had coffee and walked around looking at new cars. Even got a car wash which was great, truck was dirty . Would return again. in and out quickly. Had coffee and walked around looking at new cars. Even got a car wash which was great, truck was dirty . Would return again. More

Service with a smile Service department was professional and friendly. Drive in oil change and tire rotation lane great idea - no appointment needed. Waiting had TV, coff Service department was professional and friendly. Drive in oil change and tire rotation lane great idea - no appointment needed. Waiting had TV, coffee and popcorn to while I waited. Would have given 5 star rating however my wait time could have been shorter. I was told the wait time was due to the car wash lane being backed up - If I was told sooner I would have opted out of the wash. More

Great Experience My problem was diagnosed in a timely fashion. Although the repairs are covered under the vehicle warranty I received very courteous attention in a fri My problem was diagnosed in a timely fashion. Although the repairs are covered under the vehicle warranty I received very courteous attention in a friendly environment. I will definitely recommend to friends and relatives. More

Great experience! I was in need of car bad and was only expecting crumbs from the table instead I walked away with a meal. Very happy with the outcome of my experience I was in need of car bad and was only expecting crumbs from the table instead I walked away with a meal. Very happy with the outcome of my experience. My salesman Chris Rudzinski was very helpful and together with JC found the deal that was right for me. My second purchase at Bosack. More