Borgman Ford

I was scheduling my car to go in for a safety recall and trying to get a rental car was a struggle. They were going to charge me 10 dollars a day for the car even though the safety recall from Ford states trying to get a rental car was a struggle. They were going to charge me 10 dollars a day for the car even though the safety recall from Ford states that rental cars would be free of charge. Would not recommend this this ford dealership if you need a rental car. More

Waited 7 month for my new truck to arrive. We ordered cloth seat and the truck arrive with vinyl. I appreciate Tod making it right and ordering the cloth seats and had them installed. The t We ordered cloth seat and the truck arrive with vinyl. I appreciate Tod making it right and ordering the cloth seats and had them installed. The truck is now exactly what I ordered and very excited about my new F250. Thank you Tod!! When I am ready for my next purchase I will be contacting Tod and would highly recommend Borgman Ford. More

Our sales agent, Nick Antuma, was excellent. He was so easy to work with and keep us informed as to the progress on our ordered Ford Edge. It is difficult for the dealers now as there are stil He was so easy to work with and keep us informed as to the progress on our ordered Ford Edge. It is difficult for the dealers now as there are still delays with production and delivery dates are extended. But we appreciated Nick's communication and then, when we did receive the car, the delivery was smooth and enjoyable. We have also used Borgman Ford for service and had to use their body shop one time. Every experience with Borgman is first rate. We actually switched from a Ford dealer in SE Michigan to work with Borgman on the west side of the state. Highly recommend them. More

Very knowledgeable and experienced staff. Helped us find the perfect vehicle for our family. Flex. Helped us find the perfect vehicle for our family. Flex. More

Overall a great dealership. Borgman, in my experience, always looks to make things right. The buying experience was top notch, quick and efficient. Service department is ok, wil Borgman, in my experience, always looks to make things right. The buying experience was top notch, quick and efficient. Service department is ok, willing to correct the issues after you address it with them. Trading in a vehicle is rarely a fun experience, and I can’t really say it better at Borgman, but it’s by far not the worst I’ve ever dealt with. So in short, if all you are doing is buying a vehicle, Borgman Ford is definitely a solid choice. More

very satisfied with our salesmen, second time purchasing a vehicle here. vehicle was clean. (used F-250) a vehicle here. vehicle was clean. (used F-250) More

The staff at this dealership listened to my spoken needs and helped me achieve the results. and helped me achieve the results. More

Professional, reliable. Salesman very helpful coordinating our new car purchase. No experience with service deptmart yet. Salesman very helpful coordinating our new car purchase. No experience with service deptmart yet. More

Knowledgeable, friendly and helpful staff. Want to make it right. Follow up to make sure everything is ok. it right. Follow up to make sure everything is ok. More

We purchased a manual Honda Fit in Febrary 2021. It looked like decent vehicle when purchased. Initially, it took almost a month to get the title because it was coming from out of state. We were told looked like decent vehicle when purchased. Initially, it took almost a month to get the title because it was coming from out of state. We were told that there was a 3 month warranty with the purchase. It turned out that it was only a power train warranty. The air conditioning stopped working a few weeks after the purchase. This was not included in the warranty. The spark plugs were so tight in there, that a Honda dealership would not touch it. Borgman Ford charged us to replace them. Then the clutch went out within a day of the warranty completion. They didn't pay for this, either. When we purchased the vehicle, we were told that there were new tires on it. The tires kept on losing air, so we had them checked out. Apparently, only two new tires were purchased, leaving two 8 year old tires. We have to get brand new tires all around. So, a $8,000 vehicle became a $16,000 vehicle. We should get something back from our expenses. We feel that they should check out their vehicles before being sold. We thought that we were buying from a reputable dealer. But, we will never buy from them again! More