
Borgman Ford
Grandville, MI
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Borgman Ford has worked with me thru all the issues on my 2017 Toyota Tacoma. After it's in the repair shop for the 2nd time, I now have a 2020 Subaru Forester. Thank you Nick Antuma, my salesman! I love 2017 Toyota Tacoma. After it's in the repair shop for the 2nd time, I now have a 2020 Subaru Forester. Thank you Nick Antuma, my salesman! I love this SUV! My Grandkids and I feel so safe and comfortable. Thank you to your Used car sales Mgr, Your Finance Officer, Jeremy in Service Department. I appreciate the great service, time and care with the trade in, repairs, frequent contact during this process. You all have made everything right, standing behind your sales, service, and company standards. I highly recommend anyone to give Borgman Ford a chance for Sales, Service, Repairs,and Trade in process. It was a pleasure working with your professional and polite associates. More
Awesome customer service! Jeff is amazing. He searched and found exactly the car I was looking for. He is patient with "older" people who need assistance with all the electron Jeff is amazing. He searched and found exactly the car I was looking for. He is patient with "older" people who need assistance with all the electronic bells and whistles on new cars today. I have purchased two cars through this dealership and use their service center as well. Everyone is just super. More
Sales person was friendly and informative. He made me feel as though I could reach out to him and/or the dealership if I ever needed further assistance. He made me feel as though I could reach out to him and/or the dealership if I ever needed further assistance. More
The workers were very helpful and got everything done for me quickly with very little hassle. They explained and went through all of the information in a way that was understandable which was very helpful as me quickly with very little hassle. They explained and went through all of the information in a way that was understandable which was very helpful as well. More
Wouldn’t recommend buying a used vehicle from Borgman. I bought a 2018 F150 in May, within a few days and 300 miles from leaving the dealership a check engine light came on for code PO269 for #3 injector I bought a 2018 F150 in May, within a few days and 300 miles from leaving the dealership a check engine light came on for code PO269 for #3 injector, it’s failing. Also a shutter in the transmission that didn’t start until a few days after taking it home. Because I paid 24k for the truck and it’s been running mostly fine I’ve been driving the truck with the dash light, trying to put off an expensive shop bill for the time being. The truck was taken out of state this past weekend for the first time and left us stranded 7 and a half hours away with a damaged transmission. A cooling line to the transmission broke and because the check engine light was on(because of the way they sold it to me) I had no idea until the transmission gave out. Now I’m stuck with a truck I was charged top dollar for that doesn’t move and needs 8k for a new transmission and 1-2k in engine work relating to at least one failing injector. This vehicle will have more money put into it within 3 months of owning than vehicles I’ve owned for 5+ years. I was under the impression a larger dealer such as Borgman could be trusted, I was dead wrong. More
We feel very comfortable doing business with Borgman Ford. We found the used care staff to be friendly, straightforward, and with no discernible pressure to make an immediate decision to buy a particul Ford. We found the used care staff to be friendly, straightforward, and with no discernible pressure to make an immediate decision to buy a particular vehicle. We plan to get a second vehicle from them soon. Both Tom the sales person and Curt in finance were a pleasure to work with. More
I found a van online here, drove 2 hours one way and would do it again in a heartbeat. A big thank you to Braydon and the team at Borgman for a seamless purchase. would do it again in a heartbeat. A big thank you to Braydon and the team at Borgman for a seamless purchase. More