Borcherding Buick GMC - Service Center

We had a couple of GM dealers give us the run around in regard to an air conditioning problem. We called the GM customer service number we found on the internet and was given instructions to take our vehic regard to an air conditioning problem. We called the GM customer service number we found on the internet and was given instructions to take our vehicle to this dealership and have a diagnostic done and call him back and GM would help us out with the cost of repair. We went to the dealership and a very friendly man by the name of Kelly said he was pretty sure he knew what was wrong and he did. We gave them the go ahead and fix our Buick and since it was late in the day they had given out all of their courtesy cars and his driver would take us home and pick us up the next day. Here is where it gets good, a fine man by the name of Nathanial was the driver and he picked us up in a brand new Buick Enclave. Well, all the way to the dealership he was showing my husband all of the features that it had and some of them were new since we bought our Enclave and my husband was getting so interested, but I kept telling him that the bottom line was "NO", guess what happened, not only did they fix our Buick but a fantastic salesman by the name of Keith Childers talked to us and we left the showroom around closing time driving a brand new 2013 Buick Enclave. We absolutely love it!!!!! More

I have always had a great experience with Borcherding with their service and with purchasing vehicles. Steve Camp is a great salesman and takes time to do things right. Matt Swartz also is always very with their service and with purchasing vehicles. Steve Camp is a great salesman and takes time to do things right. Matt Swartz also is always very helpful and trustworthy. Vic Hanes was also very nice and friendly with the financials. Kim even stopped to say hello. Borcherding dealership is like no other dealership I have worked with before. Way to go ! More

I have been doing business with Borcherding since the lates 90's and have always enjoyed working with everyone I have come into contact with. This truly is a great dealership to work with and the employ lates 90's and have always enjoyed working with everyone I have come into contact with. This truly is a great dealership to work with and the employees really go out of their way to make you fell welcome. More

The first person to greet me made me feel everything would be okay, his smile and warm greeting were both amazing and sincere. I had already had a difficult time just getting the car to Borcherding for would be okay, his smile and warm greeting were both amazing and sincere. I had already had a difficult time just getting the car to Borcherding for service. Before I knew it I was on my way with an Enterprise loaner to finish my day. Early the next afternoon repairs were complete. The same friendly young man greeted me. I was in and out in a matter of minutes. My final service charge was under the original estimate to my surprise. Thank you to all. More

Consistently great customer service and good pricing, would highly recommend this dealership! It is a good feeling to know that I can get great service each visit. would highly recommend this dealership! It is a good feeling to know that I can get great service each visit. More

We've had our car serviced at Borcherding for over 3 years now. The staff is wonderful to work with and always making sure our needs are met. years now. The staff is wonderful to work with and always making sure our needs are met. More

Had my tires replaced. There was excellent communications prior to the appointment both by phone and email. All questions were answered and the service department was well prepared for the appointment. Exce prior to the appointment both by phone and email. All questions were answered and the service department was well prepared for the appointment. Excellent preparation and execution. More

The Van I purchased had a "service tire monitoring system" warning. I call Borchering on Monday afternoon,they scheduled me for service Tuesday morning. Problem was fixed and my Van monitoring system" warning. I call Borchering on Monday afternoon,they scheduled me for service Tuesday morning. Problem was fixed and my Van was detailed. I also enjoyed a great cup of coffee! More

They did everything I requested and informed me on a couple of other problems and corrected them. The service was done in a timely manner. couple of other problems and corrected them. The service was done in a timely manner. More