Borcherding Buick GMC - Service Center

Service with a smile Case took good care of me. I had an oil change and a question on one other option, that Case was able to take care of. They were ready for me when I Case took good care of me. I had an oil change and a question on one other option, that Case was able to take care of. They were ready for me when I arrived and took me right in at my appointed tim., More

service dept. As usual fast friendly and professional service. Everyone that I had contact with from drop off to payment to pick up was friendly and professional. As usual fast friendly and professional service. Everyone that I had contact with from drop off to payment to pick up was friendly and professional. More

1st new auto service.. just completed my 1st service since purchasing.. Charles Back was especially tentative in making it a very smooth and problem free service! till nex just completed my 1st service since purchasing.. Charles Back was especially tentative in making it a very smooth and problem free service! till next time... More

Top notch service I bought my Acadia new in 2010..and have used other service departments due to my hour drive because they were closer. I returned to Boercherding beca I bought my Acadia new in 2010..and have used other service departments due to my hour drive because they were closer. I returned to Boercherding because I realized the drive was worth it. They have always been great and this time was no different thanks Robert Williams.. and if you’re looking for a salesman ask for Mike Breeze. More

Very dissatisfied with the whole experience Where do i start ,told your car certified used car covered bumper to bumper, then find trim piece that was missing oh that's not covered after fight t Where do i start ,told your car certified used car covered bumper to bumper, then find trim piece that was missing oh that's not covered after fight they fixed no charge but big gouge in roof putting the part and did not say anything about it ,was the car was cleaned & detailed not found candy other wrappers under the seats well i can go on and on oh I have it less then 30 days, the sales was went kinda xxxx as well More

Don't Let the "VIP Service" Fool You! The people at Borcherding GMC are friendly; however, there is a significant lack of capability in their service department. Our GMC Acadia is nearly The people at Borcherding GMC are friendly; however, there is a significant lack of capability in their service department. Our GMC Acadia is nearly 1.5 yrs old but has required no less than 10 service appointments, mostly due to reoccurring issues that the service department was unable to resolve. The typical response continues to be, "oh yes, we are sorry... We'll give you a loaner and fix your car.". Over the past month, I have had loaner cars more than I have had my own car! It is unbelievable that a dealership that touts having VIP service fails to mention that their service department.isnt capable of fixing anything. More

Verano Turbo Premium The purchasing experience for the Verano was fairly average. It took only a few days to get the exact model ordered. The problem with this dealershi The purchasing experience for the Verano was fairly average. It took only a few days to get the exact model ordered. The problem with this dealership is service department. It seemed like every time I was at the dealership the service (just routine) would take longer than it should and no one seemed to be able to give me an answer. On top of that, more than once the car came back from service without being washed. It definitely left a lot to be desired as Buick is trying to present itself as an upscale brand. More

not that good you charged way to much I talked to other dealers and for the same work they quoted me 350.00 not the 530.00 that I was charged by your service dept. you charged way to much I talked to other dealers and for the same work they quoted me 350.00 not the 530.00 that I was charged by your service dept. So there for i will not have my car serviced by your service dept. again and I will not recommend it to any one also. when I asked him way he was so much more he didn't know what to say so he came up with I guess the other dealers are working under a different price guide More

2008 Pontiac Grand Prix I only take both my 2008 Grand Prix's to Borcherding because of the excellent work they do. Regular maintenance with them have kept both cars running I only take both my 2008 Grand Prix's to Borcherding because of the excellent work they do. Regular maintenance with them have kept both cars running with minimal repairs and when needed are always completed fast with quality parts and no returns. I trust based on my repair history what they tell me is the issue and what needs to be done for the repair, I would recommend them for any service you may need. More

Tender loving care for my vehicle On time and quality workmanship, appointment time was prompt and accurate and a fine customer area. The Service writer was knowledgeable and to the p On time and quality workmanship, appointment time was prompt and accurate and a fine customer area. The Service writer was knowledgeable and to the point. Joe Neumaier treated me very good. Thank You, Pete More