Borcherding Buick GMC - Service Center

Terrible Went in for front damage covered by insurance. When I picked up the vehicle it had no power to the right passenger head lamp, missing the antenna shar Went in for front damage covered by insurance. When I picked up the vehicle it had no power to the right passenger head lamp, missing the antenna shark fin from the top and had a crack in the windshield. We took it back and they agreed to fix it. Picked it up today and the windshield is still cracked which they stated they couldn’t fix because it wasn’t covered by my insurer. WHY THE xxxx WOULD MY INSURER COVER IT WHEN IT WAS THEIR FAULT? I have proof the windshield was not cracked prior to dropping off the vehicle and I will be doing anything I can to hold you all responsible for it. I would NOT recommend getting your car fixed here even if your car insurance recommends it. More

Excellent Dealership for service. Great place to have your vehicle serviced with out all the hype and pressure that most places give you. Thanks to the whole team including the check o Great place to have your vehicle serviced with out all the hype and pressure that most places give you. Thanks to the whole team including the check out process. Thumbs up, I recommend Borcherding! Thanks, Cecc More

prompt service and accommodating my car has battery problem. I came much earlier than my appointment and they took my car right in. service was prompt and explained to meall that was my car has battery problem. I came much earlier than my appointment and they took my car right in. service was prompt and explained to meall that was done More

Great service department but forgets things I went in for oil change and tire service, ask them to check the lights and wash the car during the service. I was told the service would be 40-45 min I went in for oil change and tire service, ask them to check the lights and wash the car during the service. I was told the service would be 40-45 minutes. Unfortunately an hour and 15 minutes later I was still waiting. The also forgot to check my lights and was the car before returning to me. Usually they do a good job but I was disappointed on this occasion. More

Outstanding Service Charles Bach provided customer service that exceeded my expectations. The service was fast and comprehensive. Charles made sure that I was informed du Charles Bach provided customer service that exceeded my expectations. The service was fast and comprehensive. Charles made sure that I was informed during my wait the status of the service being performed. Thank you, Wayne More

Airbag recall work The recall service work for faulty airbag performed by Borcherding Buik GMC was completed in professional manner. The assistant service manager was ex The recall service work for faulty airbag performed by Borcherding Buik GMC was completed in professional manner. The assistant service manager was excellent in his coordination and responsiveness. More

TOP NOTCH SERVICE AS ALWAYS The service department got my vehicle done in a timely manner. The service advisor and the service manager are very helpful when it comes to questions The service department got my vehicle done in a timely manner. The service advisor and the service manager are very helpful when it comes to questions on services. More

Work is always done correctly. I have using Borcherding Buick to service my 2015 Enclave for 4 years and they have always done the work correctly the first time. I would highly reco I have using Borcherding Buick to service my 2015 Enclave for 4 years and they have always done the work correctly the first time. I would highly recommend them and will continue to use them. More

Good Service Experience Check Engine Light Came on. Service checked it immediately without an appointment-identified the problem, gave me an appointment the next day with lo Check Engine Light Came on. Service checked it immediately without an appointment-identified the problem, gave me an appointment the next day with loaner car and it was done the next morning. Very efficient. More

Recent visit (10/7/18) I recently purchased a 2015 Buick Enclave. I needed to return to the dealership to have a PULSE lighting system installed. Mr. Charles Back was very c I recently purchased a 2015 Buick Enclave. I needed to return to the dealership to have a PULSE lighting system installed. Mr. Charles Back was very courteous and attentive and I was promptly taken care of. While I don't look forward to additional service trips, it will be nice to be taken care of in such a good manner. More