Borcherding Buick GMC

Because of great service from Mike Breeze and the closing skills of Scott Griffith, I bought a vehicle in June of 2009. In June of 2009, I was potentially going to purchase a Jeep Commander, Honda Pilot or A skills of Scott Griffith, I bought a vehicle in June of 2009. In June of 2009, I was potentially going to purchase a Jeep Commander, Honda Pilot or Acura MDX as a company vehicle. Over the course of the first week in June of 2009, I was so done with visiting auto dealerships between South Carolina and Cincinnati because of the aggressive attitude. As I was visiting the Kings Auto Mall Borcherding Buick and GMC area for business, this is where I met Mr. Breeze. As I travel 200 days out of the year from my home base in Fort Mill, SC, I have chosen Borcherding Buick and GMC located in the Cincinnati area to be my preferred service provider. On Friday, February 4, I traded in my Acadia for a 2010 Yukon SLT at Borcherding due to the solid guest service of Mr. Breeze. And of course Mr. Griffith helped seal the deal on the Yukon as Mr. Breeze allowed me to test drive it a week prior. I have continued to be impressed with the entire Borcherding team. Whenever I enter my vehicle into the servicing area, I receive sincere welcomes from the servicing crew. As I am waiting for my vehicle to be serviced, Mr. Breeze and/or Mr. Griffith acknowledges me and any of the team members are passing through the waiting area. The service that I have recieved from Borcherding rivals any luxury environment as I used to own an Infinity M35. I dropped my vehicle in the service area around 830am on Monday, February 7 to have a punctured tire replaced and installation of a sun roof. As I waiting in the servicing area, I recieved a welcome from a well-dressed professional looking woman. Sure enough, the well-dressed woman was the owner Kim Borcherding. This is what I call "Top to Bottom" Leadership and why Borcherding will continue to be my preferred service provider! More

I was pleased with the service people who accommodated my needs right away. They informed me before fixing my car. They kept me informed on how long the repair would take and the expected time my car would needs right away. They informed me before fixing my car. They kept me informed on how long the repair would take and the expected time my car would be completed. Thanks James for fixing my car. More

Usually when I go to a car dealership, I feel that people are sneaky. When I walked into Borcherding I didn't feel like that. I felt comfortable and welcomed. Scott, Steve and Derek were professional and fr are sneaky. When I walked into Borcherding I didn't feel like that. I felt comfortable and welcomed. Scott, Steve and Derek were professional and friendly. I really enjoyed my experience. I would absolutely recommend this dealership. Everyone was super easy to talk to, approachable and not FAKE. At the end of the day, when the paperwork was done, there were no slipping in extras, or adds that we did not discuss. More

This was the easiest experience I have ever had with purchasing a new car. All of the price negotiation and credit information was completed before the purchase and we were in and out of the dealership purchasing a new car. All of the price negotiation and credit information was completed before the purchase and we were in and out of the dealership within ONE HOUR. We received a great price and everything was extremely up-front. They explained everything thoroughly and were so friendly. I would HIGHLY recommend this dealership to anyone looking to purchase a new or used vehicle. The entire process was fabulous!!! More

Steve Camp made my experience very pleasureable. He was not pushy; however, he was friendly and patient. I truly enjoyed the experience and will return and utilize Steve again in the future. The envirome not pushy; however, he was friendly and patient. I truly enjoyed the experience and will return and utilize Steve again in the future. The enviroment at this dealership is awesome. Nice restrooms, drinks were provided and everyone was kind. John J. Jones More

The staff was friendly and knowledgeable. The showroom very open and comfortable, but perhaps, more privacy would be nice between the desks of salesmen and their clients. The refreshment area is a welc very open and comfortable, but perhaps, more privacy would be nice between the desks of salesmen and their clients. The refreshment area is a welcome touch and lends to the relaxing atmosphere of the total experience. More

Re: Purchase of Silver 2007 Kia Rondo EX V6 on February 03, 2011. My wife Sandra and I agree that working with Doug on this sale was a very positive and present experience, and we are very pleased with 03, 2011. My wife Sandra and I agree that working with Doug on this sale was a very positive and present experience, and we are very pleased with the financing. I first saw this vehicle on cars.com where it was advertised for what we paid for it ($11,820), and I did not try to negotiate a lower price. Later I noticed that cars.com had reduced the price to $10,744. Anyway, we are very happy with our Rondo purchase and if we start looking for another car in the future, will seriously consider buying it from Borcherding. Sincerely, Arthur J and Sandra L Spong More

me and my dad bought a used car and was very pleased with the employees at this dealership. we saved about $2800.00 compared to the same car in are area. thanks very much and we will buy there again in the the employees at this dealership. we saved about $2800.00 compared to the same car in are area. thanks very much and we will buy there again in the future. we haved already referred some of our family members that are looking to buy. More

We took the car in to Borcherding for our regular oil change and service. We were helped promptly and the car was serviced, along with a car wash, and we were on our way in a very acceptable time frame change and service. We were helped promptly and the car was serviced, along with a car wash, and we were on our way in a very acceptable time frame. We are always treated very well at this dealership. More

Relocating from Columbus to the Cincy area and looking for a GMC dealer. Very pleased with my initial visit to the dealershipp and the service performed on my vehicle. Overall appearance of Service depar for a GMC dealer. Very pleased with my initial visit to the dealershipp and the service performed on my vehicle. Overall appearance of Service department was clean and the service guys were very professional. More