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Borcherding Buick GMC

Cincinnati, OH

4.3
261 Reviews

9737 Kings Auto Mall

Cincinnati, OH

45249

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Showing 261 reviews

April 02, 2011

They always keep me informed of the service progress and do not try to perform services that are not necessary. An example is, they told me the rotors needed replaced and I okayed that, but when I picked up More

by Mary Rhodes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick, Eric, Service Department
April 01, 2011

Previously we were happy buying a new car at Borcherding so when we were looking for an SUV we returned to Steve Camp and he located the vehicle that met our needs. We have already recommended Borcherding More

by gtplayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Camp, Steve Camp
March 29, 2011

This dealership is very clean and modern and has a very good selection of new and used cars. All the people are very friendly and courteous and did not pressure us into anything, but took the time to answ More

by Carmie Meyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wells, Victor Hanes, Scott ?, Scott Griffith
March 28, 2011

We pulled into the lot and we were greeted by the friendliest man. We had been out shopping for vehicles and delt with a lot of rude people and Bob was great. He made my mother in law feel comforta More

by agoodhart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert "Bob" Freihofer
March 23, 2011

My wife and I had a wonderful experience buying an auto from Greg. He is a valuable asset to Borcherding. This is the first time in my life that I haven't experienced Buyers Remorse and I'm 60 . Thanks Gre More

by Eags
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Halko & Derek Ogletree, Derek Ogletree
March 23, 2011

We were on our way out of town and had an engine service light come on. So we stopped by to see if we could get service without an appointment. Not a problem. They not only fit us in timely but were able to More

by whamilton8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Kolde, Service Department
March 11, 2011

I purchase all my gm parts for our body shop from Borcherding Parts Dept. The Parts Manager, Troy Robinson does an excellent job making sure I receive my parts. The customer service from all of the More

by jjj41587
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts Department, Service Department , Parts Department
March 09, 2011

My wife and I recently visited Borcherding to purchase a used midsized SUV. Upon arriving, we were approached by salesman named Bob. Normally I try to stay away from these guys until I know what I want. But More

by Tim Gwinner
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Freihofer / Derick Ogletree, Derek Ogletree
March 07, 2011

One word for him, AMAZING!!!! He was able to work out an affordable deal for my parents so that my very first car was the 2011 Buick Regal. He helped them to plan a surprise reveal for me which was the nice More

by Jmrein2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Camp, Steve Camp
March 04, 2011

"Louie" made the car buying experience very positive. He was friendly and courteous, and clearly wanted us to be satisfied with our purchase. The entire experience was fast and satisfying, an More

by tomfurey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Louis