Borcherding Buick GMC

Great dealership to do business with. It's truly a dealership that I talk about to all my friends and family. Keep up the GREAT work that each and every one of you do :) From service, sales, autob dealership that I talk about to all my friends and family. Keep up the GREAT work that each and every one of you do :) From service, sales, autobody repair, it has always been a pleasure to work with such a PROFESSIONAL TEAM. More

I currenrtly own ten (10) GM vehicles and have personally owned and purchased (11)eleven additoinal GM vehicles ever since I purchased my first GM vehicle back in 1956 (a Chevy convertible). Having had this owned and purchased (11)eleven additoinal GM vehicles ever since I purchased my first GM vehicle back in 1956 (a Chevy convertible). Having had this personal experience with various GM delerships, I believe I am fairly well qualified to make the following assertion: Borcherding GMC is probably the best overall customer oriented delearship that I have seen; and I attribute their current success to a large degree to their Service Manager, Mr. Matt Volrath. And, I believe that the GM corporate success is due in large part to these unsung "heros" like Mr Vollrath who deliver the ultimate auto experience to the customer, particularly the service after the sale. I know for me personally, it is Mr. Vollrath who will cause me to come back to Borcherding dealership as a repeat customer; and that it is Mr Vollrath who is responsible for my continued loyaly to GM products. Mr. Vollrath is the kind of employee that not only Borcherding can be proud of , but the GM Corporation as well, as it is people like him that will guarantee the future success of the Corporation itself. GM has many great employees, but Mr Vollrath has distinguished himself as one of the best; and I hope that Borcherding, and GM, recognize this outstanding individual for his excellence. He, and others like him, are the future of GM itself. More

They always keep me informed of the service progress and do not try to perform services that are not necessary. An example is, they told me the rotors needed replaced and I okayed that, but when I picked up do not try to perform services that are not necessary. An example is, they told me the rotors needed replaced and I okayed that, but when I picked up the car, they had found it not necessary to replace them at this time. They will tell me what services are recommended but do not pressure me to have service performed. More

Previously we were happy buying a new car at Borcherding so when we were looking for an SUV we returned to Steve Camp and he located the vehicle that met our needs. We have already recommended Borcherding so when we were looking for an SUV we returned to Steve Camp and he located the vehicle that met our needs. We have already recommended Borcherding to others and will continue to do so. We also use the Borcherding service department for our vehicles. More

This dealership is very clean and modern and has a very good selection of new and used cars. All the people are very friendly and courteous and did not pressure us into anything, but took the time to answ good selection of new and used cars. All the people are very friendly and courteous and did not pressure us into anything, but took the time to answer all our questions etc. Buying a care is not on my top ten things that I like to do best, but the people we worked with made it as painless as possible. Thank you, Borcherding people. More

We pulled into the lot and we were greeted by the friendliest man. We had been out shopping for vehicles and delt with a lot of rude people and Bob was great. He made my mother in law feel comforta friendliest man. We had been out shopping for vehicles and delt with a lot of rude people and Bob was great. He made my mother in law feel comfortable but not pushed. I would recommend Bob to anyone looking for a vehicle. He made our experience a wonderful experience and will do business with him in the future... Thanks BOB you were awesome... More

My wife and I had a wonderful experience buying an auto from Greg. He is a valuable asset to Borcherding. This is the first time in my life that I haven't experienced Buyers Remorse and I'm 60 . Thanks Gre from Greg. He is a valuable asset to Borcherding. This is the first time in my life that I haven't experienced Buyers Remorse and I'm 60 . Thanks Greg and Derek, you make buying a car an enjoyable task. We look forward to dealing with you again. Tim & Carole More

We were on our way out of town and had an engine service light come on. So we stopped by to see if we could get service without an appointment. Not a problem. They not only fit us in timely but were able to light come on. So we stopped by to see if we could get service without an appointment. Not a problem. They not only fit us in timely but were able to locate a needed part. Got it delivered quickly and installed. Back on the road with little delay considering work which was needed. Thanks so much for all of the courtesy and great service !! Will be back for sure. More

I purchase all my gm parts for our body shop from Borcherding Parts Dept. The Parts Manager, Troy Robinson does an excellent job making sure I receive my parts. The customer service from all of the Borcherding Parts Dept. The Parts Manager, Troy Robinson does an excellent job making sure I receive my parts. The customer service from all of the Parts Dept employees is excellent!!! They go above and beyond to make sure I have the parts I need. Extremely friendly and helpful. I highly recommend the Borcherding Parts Dept. More

My wife and I recently visited Borcherding to purchase a used midsized SUV. Upon arriving, we were approached by salesman named Bob. Normally I try to stay away from these guys until I know what I want. But used midsized SUV. Upon arriving, we were approached by salesman named Bob. Normally I try to stay away from these guys until I know what I want. But for some reason I instantly felt comfortable with him and was taken in by his (down to earth) personallity. Bob was very knowledgeable in the way he answered our questions and showed a true concern in helping us pick out the right vehicle. I would also like to mention Derick for his relentless search for a lender who would finance the vehicle at an affordable price. Thanks to all involved in our car buying experience. I would definately recomend this dealership to all my friends and family. More