Borcherding Buick GMC
Cincinnati, OH
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They always keep me informed of the service progress and do not try to perform services that are not necessary. An example is, they told me the rotors needed replaced and I okayed that, but when I picked up do not try to perform services that are not necessary. An example is, they told me the rotors needed replaced and I okayed that, but when I picked up the car, they had found it not necessary to replace them at this time. They will tell me what services are recommended but do not pressure me to have service performed. More
Previously we were happy buying a new car at Borcherding so when we were looking for an SUV we returned to Steve Camp and he located the vehicle that met our needs. We have already recommended Borcherding so when we were looking for an SUV we returned to Steve Camp and he located the vehicle that met our needs. We have already recommended Borcherding to others and will continue to do so. We also use the Borcherding service department for our vehicles. More
This dealership is very clean and modern and has a very good selection of new and used cars. All the people are very friendly and courteous and did not pressure us into anything, but took the time to answ good selection of new and used cars. All the people are very friendly and courteous and did not pressure us into anything, but took the time to answer all our questions etc. Buying a care is not on my top ten things that I like to do best, but the people we worked with made it as painless as possible. Thank you, Borcherding people. More
We pulled into the lot and we were greeted by the friendliest man. We had been out shopping for vehicles and delt with a lot of rude people and Bob was great. He made my mother in law feel comforta friendliest man. We had been out shopping for vehicles and delt with a lot of rude people and Bob was great. He made my mother in law feel comfortable but not pushed. I would recommend Bob to anyone looking for a vehicle. He made our experience a wonderful experience and will do business with him in the future... Thanks BOB you were awesome... More
My wife and I had a wonderful experience buying an auto from Greg. He is a valuable asset to Borcherding. This is the first time in my life that I haven't experienced Buyers Remorse and I'm 60 . Thanks Gre from Greg. He is a valuable asset to Borcherding. This is the first time in my life that I haven't experienced Buyers Remorse and I'm 60 . Thanks Greg and Derek, you make buying a car an enjoyable task. We look forward to dealing with you again. Tim & Carole More
We were on our way out of town and had an engine service light come on. So we stopped by to see if we could get service without an appointment. Not a problem. They not only fit us in timely but were able to light come on. So we stopped by to see if we could get service without an appointment. Not a problem. They not only fit us in timely but were able to locate a needed part. Got it delivered quickly and installed. Back on the road with little delay considering work which was needed. Thanks so much for all of the courtesy and great service !! Will be back for sure. More
I purchase all my gm parts for our body shop from Borcherding Parts Dept. The Parts Manager, Troy Robinson does an excellent job making sure I receive my parts. The customer service from all of the Borcherding Parts Dept. The Parts Manager, Troy Robinson does an excellent job making sure I receive my parts. The customer service from all of the Parts Dept employees is excellent!!! They go above and beyond to make sure I have the parts I need. Extremely friendly and helpful. I highly recommend the Borcherding Parts Dept. More
My wife and I recently visited Borcherding to purchase a used midsized SUV. Upon arriving, we were approached by salesman named Bob. Normally I try to stay away from these guys until I know what I want. But used midsized SUV. Upon arriving, we were approached by salesman named Bob. Normally I try to stay away from these guys until I know what I want. But for some reason I instantly felt comfortable with him and was taken in by his (down to earth) personallity. Bob was very knowledgeable in the way he answered our questions and showed a true concern in helping us pick out the right vehicle. I would also like to mention Derick for his relentless search for a lender who would finance the vehicle at an affordable price. Thanks to all involved in our car buying experience. I would definately recomend this dealership to all my friends and family. More
One word for him, AMAZING!!!! He was able to work out an affordable deal for my parents so that my very first car was the 2011 Buick Regal. He helped them to plan a surprise reveal for me which was the nice affordable deal for my parents so that my very first car was the 2011 Buick Regal. He helped them to plan a surprise reveal for me which was the nicest things anyone has done for me in a very long time. He went above and beyond and got my dream car moved into the showroom so it would be spotless when I arrived. It even had the big bow just like I had requested!! Once I realized it was mine I couldn't hold back the tears of joy! I owe my amazing experience to him! This is the 3rd car we have purchased from him and my mom is planning on purchasing another one this summer! I 100% recommend Steve Camp to anyone because he made my experience one I will never forget! More
"Louie" made the car buying experience very positive. He was friendly and courteous, and clearly wanted us to be satisfied with our purchase. The entire experience was fast and satisfying, an positive. He was friendly and courteous, and clearly wanted us to be satisfied with our purchase. The entire experience was fast and satisfying, and we left with a fair price on the car we wanted. I would highly recommend Louis and Borcherding GMC to my friends. More