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Borcherding Buick GMC

Cincinnati, OH

4.3
261 Reviews

9737 Kings Auto Mall

Cincinnati, OH

45249

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Showing 261 reviews

August 04, 2011

I have never felt that my concerns were dismissed. Always have had great service tech. I have never been pressured to do any repairs but suggestions for coming upkeep is suggested. More

by cgmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher W forti, Service Department
August 02, 2011

Great experience as always. We love shopping at Borcherding and best of all is the quality of the service department, They know my wife by name and treat her like she owns the place. More

by kbowerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Griffith, Steve Camp, Derrick Ogletree, Steve Camp, Derek Ogletree, Scott Griffith
August 02, 2011

Great customer service. The salesperson was attentive and very knowledgeable about the features of the vehicles. All folks involved were also very patient staying several hours past closing as they answ More

by alaynari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hank Stallings and Finance, Hank Stallings
July 29, 2011

The salesman was extremely friendly from the start. He emailed us and returned our phone calls immediately and answered all questions. The reason for rating the quality of work at a 4 is that when we pic More

by Blackhawksfan45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Camp, Steve Camp
July 28, 2011

Duke was very helpful and great to work with. He seemed like a dealer that I could really trust. Only negative thing was I felt it took a little longer than it should have to get set up in the finance depa More

by klingler914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duke
July 27, 2011

These guys were great! I was visiting from out of town and upon preparing to head home this morning, I discovered that I had a flat tire, thanks to a roofing nail I had picked up somewhere. They were kin More

by tamis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy and Eric
July 27, 2011

We bought our car here so we brought it back when the A/C quit. It has been a horrible experience!!! We've had it there twice and it is STILL not fixed. The first time the mechanic got it totally wrong and d More

by aleesun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
mechanic
July 24, 2011

I have purchased 5 cars from Borcherding now. I come back because of the service. Ron Schatz is a very good salesman. I look forward to trading or buying new cars from Borcherding. More

by bigpat54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Schatz
July 20, 2011

My salesperson was Bob Freihofer and he was very friendly My salesperson was Bob Freihofer and he was very friendly and knowledgable and made this a very good car buying experience. I also worked with Vic More

by jlinneman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Freihofer
July 17, 2011

My family has been a loyal customer of Borcherding for many years. The employees really do a wonderful job in helping you find exactly what you're looking for. You're not just a customer, they make you f More

by 2sher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Breeze, Mike Breeze
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