Borcherding Buick GMC

After dealing with several other dealerships and salesmen, Mark Dukate and Borcherding Buick GMC excelled above everyone else. After voicing concerns about the truck that I was looking at, Mark pro salesmen, Mark Dukate and Borcherding Buick GMC excelled above everyone else. After voicing concerns about the truck that I was looking at, Mark promptly took care of the problem. Mark treated me as if I were a friend and was genuinly concerned about my anxieties of buying a new truck. As I live about three hours from the dealership it took awhile for me to get home. Mark, while at home, took time away from his family and called me to make sure I had made it home ok. The atmosphere was relaxed and there was never any pressure placed on me. The receptionist even looked up the address for the nearest outlet mall for my wife...since I had just bought a new truck and all. My next vehicle purchase will be with Mark Dukate and Borcherding Buick GMC. More

Rick Kolde was a fantastic person to work with in the service department. From the moment I arrived until I drove my car home, everything went very smoothly. I had been to Borcherding once before, but service department. From the moment I arrived until I drove my car home, everything went very smoothly. I had been to Borcherding once before, but had essentially shopped around for the cheapest prices on routine stuff like oil changes, etc. This week I knew I needed one new tire (it was flat), but then found out that I needed to replace the other three as well, because they were worn out. I also needed an oil change, an alignment, and some recall service done on my Pontiac. This could have easily turned into a painful ordeal, but Rick was really up front about communicating everything clearly and quickly, and making sure I had all my questions answered. He also helped me get the best deal on an unavoidably expensive visit - he was extremely accommodating with a few different coupons I had, and he made sure I knew about the tire specials they had, as well as their 30-day price match guarantee on tires. Rick walked me through the itemized invoice, set me up with the courtesy shuttle while they worked on my car, and provided a great loaner car when he needed to keep mine overnight (driving the loaner was great!) He called as soon as my car was done, and the pickup was quick and easy. I can confidently say that I'll be headed back to Borcherding whenever I need service on my car in the future - this was a great experience. More

My wife and I were in the market for a commercial van and stopped by a few of the Kings Auto Mall Dealers to see what was offered. The van was for my personal use and I had a trade -in. We stopped at Borche stopped by a few of the Kings Auto Mall Dealers to see what was offered. The van was for my personal use and I had a trade -in. We stopped at Borcherding and was introduced to Bernard ,he showed us what was on the lot and we discussed GMC's financing and value of my trade-in . We did not want to make a decision without looking at the other dealers, so we left but were very impressed with Borcherding and Bernard. After spending hours at the other dealers locations and weighing our options, needles to say Bernard had sold us we returned the next day and purchased our new GMC Van. More

this dealership was very friendly to work with, they gave us a fair price on our trade-in, and very helpfull on the transaction of changing cars, and taking care of a issue that was discovered with new care us a fair price on our trade-in, and very helpfull on the transaction of changing cars, and taking care of a issue that was discovered with new care after leaving dealership. More

My wife and I visited several dealers today looking for the right car for our family. Although most dealers were nice, we felt pressured to buy cars that were not the best choice for us. Our experience wit the right car for our family. Although most dealers were nice, we felt pressured to buy cars that were not the best choice for us. Our experience with Chris Cleaver was a much more pleasant experience. Buying a car is hard work. It is nice to know that some Sales Consultants really cater to the customers experience and provide the information for us to make choices that are in our best interest. Chris did this for us. Thanks Chris. We will recommend him and Borcherding to our friends and family. More

Bought a Buick Regal and am very satisfied with my experience to-date at Borcherding. Ron was very easy to work with. He was very patient, professional, answered my questions, and explained the feat experience to-date at Borcherding. Ron was very easy to work with. He was very patient, professional, answered my questions, and explained the features of the car. I would definitely recommend Ron if you're looking for a full-service salesperson who will take the time to show you the ins & outs of the vehicles. He was not high-pressure and worked with me on my timeline. More

This was my first time buying a car from Borcherding and I couldn't have ask for better service. I knew I wanted to lease either a Buick Enclave or GMC Acadia. Mike Breeze was a pleasure to work with. He I couldn't have ask for better service. I knew I wanted to lease either a Buick Enclave or GMC Acadia. Mike Breeze was a pleasure to work with. He explained each vehicle in detail and helped me compare the two so that I could make the best decision for me and my family. We exchanged a couple of phone calls over the next few days as I was still deciding on what car, what color, what options, etc. Mike was always pleasant and got back to me quickly with whatever information I needed. Although either car would have been a fabulous choice, I am very happy with my choice of the GMC Acadia. Everyone at Borcherding was very friendly when I came in and very easy to work with. When it was time to sign all of the papers, Derek Ogletree was great. All of the paperwork was accurate and in order making the whole process quick and painless. I would definately buy another car from Borcherding and highly recommend them. More

My initial experience was a bit disheartening but I brought up my concerns and the Service Manager quickly took care of my concerns. The best! brought up my concerns and the Service Manager quickly took care of my concerns. The best! More

My 2006 Mustang had been vandalized during the night and had several thousands of dollars damage done to it. I called the insurance company in the middle of the night and had it arranged that I take my car had several thousands of dollars damage done to it. I called the insurance company in the middle of the night and had it arranged that I take my car there to be fixed . It had to be towed in since the windshield was busted out and the hood was damaged by a 20 lb piece of concrete, The team did not know I was coming but took it in stride and helped me get on my way with a rental and eased my mind on how and when my car would be repaired. I called a 9 days later and my car was done.I was alittle unhappy that I was still finding glass down in my windshield defroster and blowing glass all over the place and that my car was not vaccumed out entirely from all the broken glass. But the car looked beautiful and they was able to get it done and not exactly like it was since the Mustang decals could not be located to be replaced back on..But I was happy with the outcome. More

It has been a very long time since I have had to purchase a new car. Doug Frisby was my salesperson from the beginning to the end. He was very patient, answered all my questions, and made me feel very confo a new car. Doug Frisby was my salesperson from the beginning to the end. He was very patient, answered all my questions, and made me feel very confortable purchasing my SUV on my own. He is truly the best in his field! Everyone at the dealership was very friendly and professional. I will highly recommend Doug and the dealership to everyone I know that needs to purchase a new or used car. More