Borcherding Buick GMC
Cincinnati, OH
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I have just gone through a bankruptcy which was finalized I have just gone through a bankruptcy which was finalized in May 2012 (two months ago).I needed a car and also a way to begin the process of re-e I have just gone through a bankruptcy which was finalized in May 2012 (two months ago).I needed a car and also a way to begin the process of re-establishing my credit. Mr. James Gamble had sent a form letter to me which his dealership extends to people such as myself who have just come through a bankruptcy.I called just to find out how to begin the process, how long it would take till I could qualify for a used car loan and what steps I could take to expedite the process. He took my information and called me back an hour later with a company which would extend the credit to me for me to buy a car! I expected to BEGIN the process of finding a car to go with this loan opportunity he found for me, but instead I decided to go to his dealership and meet him in person. I also wanted to see a car he had on his lot which he believed would fit my needs.He had a 2006 Honda Civic SI which he offered to me for much less than the sticker. I never bartered with him, I told him all I had and what my situation was and he pulled it all together. Long story short, the Civic is now in my garage, the Kelly Blue Book I checked confirmed I got a REALLY good deal and he was kind and enjoyable to work with. I can't believe I have this car in my garage right now. Call him, he really did all the work, I just showed up and signed the papers. More
Keith impressed us with his professionalism , honesty& knowledge of the product . We felt he was more interested in suiting our needs over his.we enjoyed working with Keith and will recommend honesty& knowledge of the product . We felt he was more interested in suiting our needs over his.we enjoyed working with Keith and will recommend him to our friends and family. More
Keith Childers was wonderful! He was very accomadating and thorough. I originally started looking in April. Keith kept in touch via email which is why I came back. I would definitely recommend Borcherding and thorough. I originally started looking in April. Keith kept in touch via email which is why I came back. I would definitely recommend Borcherding and Keith in particular. He also spent at least 45 minutes going over every detail of the vehicle and all that it has to offer. Furthermore, the signing experience was painless and friendly. I (we) had a great experience! More
Borcherding Buick GMC was by far the best dealership that we have purchased from. This is our third vechicle we have purchased from Keith Childers. We love going back all the staff is friendly from sales to we have purchased from. This is our third vechicle we have purchased from Keith Childers. We love going back all the staff is friendly from sales to the service department. Outstanding service today on the purchase of our 2012 Buick LaCrosse. We enjoyed working with Keith Childers, Mark Harless, and Derek Ogletree. Will definetly recommend this dealership to our families and friends. More
Steve was excellent to work with. Very friendly. Extremely knowledgeable and was able to explain the benefits of the vehicle without overwhelming us with the minute details. Extremely knowledgeable and was able to explain the benefits of the vehicle without overwhelming us with the minute details. More
Great buying experience with Keith Childers for our second purchase with him. Borcherding was great both times and there was no haggling. They gave us a fair price each time without needing to negoti second purchase with him. Borcherding was great both times and there was no haggling. They gave us a fair price each time without needing to negotiate with the "manager" behind the curtain. Very upfront and honest people. We were in and out with our purchase within a couple hours. More
James Gamble was able to put me in a car whereas other dealers had turned me down in the past. I had to buy a "wrecked rebuild" as my last car since my credit was not good due to my divorce. I called the dealers had turned me down in the past. I had to buy a "wrecked rebuild" as my last car since my credit was not good due to my divorce. I called the dealership and James took my information over the phone and assured me he could assist me. I went to the dealership shortly after and he put me in my new Elantra, fully loaded and still under warrenty. It's the best car I have had in a very long time. He was super friendly and I was in and out of there in less than an hour. In the past, I have spent up to 6 hrs. or more to complete a car purchase. I am very pleased with the overall customer service I received! I will highly recommend him to everyone I know! More
Pat Walch and Vic Hanes went out-of-their way to accommodate me in every manner I posed. Pat even responded to my E-mail on his off days. In addition, his orientation was easy to understand and very accommodate me in every manner I posed. Pat even responded to my E-mail on his off days. In addition, his orientation was easy to understand and very reasonable in time required. He has a great sense of humor and is customer focused, More