Borcherding Buick GMC
Cincinnati, OH
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I was very well satisfied with my experience at Borcherding Buick. My sales person Tyler was professional and very helpful. He was easy to deal with and it did not take long to come to a fair agree Borcherding Buick. My sales person Tyler was professional and very helpful. He was easy to deal with and it did not take long to come to a fair agreement. Everyone was helpful and friendly. One of the easiest trades I have ever made. More
Sales staff were all courteous and polite. we delt with Josh and he was very willing to spend the time with us to fully explain any of our questions.He was also very professional with his sales we delt with Josh and he was very willing to spend the time with us to fully explain any of our questions.He was also very professional with his sales approach and not pushy. More
I ordered a Hummer Truck and SUV with GMC and gave a deposit for each. Kenwood Dealer group took over Borcherding while I was waiting for my truck to come in. The truck came in and they backed out on ou deposit for each. Kenwood Dealer group took over Borcherding while I was waiting for my truck to come in. The truck came in and they backed out on our agreed price so they could sell it to someone else for more. I then cancelled the SUV order to get my deposit back on that so as to avoid the same thing. That was in November of 2023. Have I gotten my deposits back? NO!!! I was working with both GMC and Borcherding and was promised my refunds back and now all of the sudden I am not getting a response any more from Steve Camp and the dealer. So I basically gave money to GMC so that Borcherding could make money on my order. At least give me my money back! Not even a thank you for ordering this so they could have it so sell it way above MSRP. More
Excellent service! Highly recommend! Sales person Jerry Bittner was very helpful. Traveled almost 2.5 hours so YES service was great! Highly recommend! Sales person Jerry Bittner was very helpful. Traveled almost 2.5 hours so YES service was great! More
Great experience. No hassle Stood behind their word Made the whole experience easy and no complications and no controversy about who said what and what what was No hassle Stood behind their word Made the whole experience easy and no complications and no controversy about who said what and what what was promised. They stood behind everything they said ! Dave Parker ( not the baseball player ) and Josh Waddell were fantastic ! I will buy again. More
Best experience we have had in a long time. Salesperson "Paul Knighten" who was extremely helpful, knowledgeable with purchasing a new vehicle. Paul and everyone we met was very respectful, p Salesperson "Paul Knighten" who was extremely helpful, knowledgeable with purchasing a new vehicle. Paul and everyone we met was very respectful, polite, took time with us, answered all our questions. They go beyond just a sale of a vehicle; they don't pressure you at all. Look up PAUL KNIGHTEN, fantastic salesman. Very efficient in all aspects of purchasing a vehicle. More
DO NOT BUY FROM THESE PEOPLE! ! We bought a used truck from here, not even 3 months later we find out it needs $3,000+ repairs even thou we have barely driven it!! Either their ins ! We bought a used truck from here, not even 3 months later we find out it needs $3,000+ repairs even thou we have barely driven it!! Either their inspection process is a joke or they knowingly sold us a broken vehicle and now they are giving us the run around when we contacted them about it. DO NOT TRUST THEM!! FIND A DIFFERENT DEALERSHIP!! More
We were pleased with Jerry Bittner and the entire process of purchasing the Gmc Terrain Denali. This is the second one we owned. Jerry had to look to find what we wanted. It was in Indy. Thanks so much of purchasing the Gmc Terrain Denali. This is the second one we owned. Jerry had to look to find what we wanted. It was in Indy. Thanks so much to Jerry and the dealership. Ron and Jerry Shope More
I worked with Jerry Bittner and had a very positive and easy car buying experience. I found a vehicle that met my needs in my price point and Jerry could not have been more helpful. easy car buying experience. I found a vehicle that met my needs in my price point and Jerry could not have been more helpful. More