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Boone Chrysler Dodge Jeep Ram - Service Center

Boone, NC

4.6
100 Reviews

100 Reviews of Boone Chrysler Dodge Jeep Ram - Service Center

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August 24, 2024

Dennis and Konel are extremely professional, and Dennis is a great mentor for the younger associates.. They actually listen when I talk with them. Periodic updates and attention called to other potential More

by scjarmy1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Silver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DENNIS - SERVICE MANAGER
Aug 26, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Thank you for the fantastic feedback! We're glad to hear Dennis and Konel provided such professional service during your recent visit here at Boone Chrysler Dodge Jeep Ram. We appreciate your loyalty and look forward to continuing to serve you in the future!

August 23, 2024

Very pleased overall with our experience with the dealership. The service department is very professional and courteous, More

by brensuebrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Wrobleski
Aug 23, 2024 -

Boone Chrysler Dodge Jeep Ram responded

We're delighted to hear that you had a positive experience with our service team at Boone Chrysler Dodge Jeep Ram. Thank you for the kind words and support!

August 23, 2024

Always helpful; good communications; knowledgeable; polite. Easy to deal with. Thankful they let you speak to a person on the phone-not all automated! More

by bev9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hartley
Aug 23, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Thanks for the great feedback! We're glad to hear our team at Boone Chrysler Dodge Jeep Ram provided helpful and personable service. We appreciate your support!

August 22, 2024

Excellent Service Department, professional and courteous. I can definitely recommend this dealer for your service needs. More

by jrj34292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Silver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Appreciate the feedback and 5 Star review for our service department. Happy to assist anytime.

August 21, 2024

They did a great job of getting me in and out quickly. I like this dealership. More

by mccormickpv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Silver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Boone Chrysler Dodge Jeep Ram responded

We are glad to hear the team could get you in and out fast! Thank you for the awesome review! - Boone Chrysler Dodge Jeep Ram

August 21, 2024

Boone CDJR team are very professional and curious to their customers. The technicians were very quick and proficient in updating my ABS system. I enjoy going there to get my RAM service. More

by jvs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Silver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Thank you for the positive review and feedback, we greatly appreciate it. Thanks! - Steve

August 21, 2024

I took it in and told them it was probably one of the pulleys and they replaced the alternator and the pulley or whatever it is, is still screaming like a banshee. More

by damon.lyall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn't deal with sales
Aug 21, 2024 -

Boone Chrysler Dodge Jeep Ram responded

I am very disappointed that we did not completely satisfy your issues during your first visit to our dealership. Please give us a call to correct. Thank you - Steve

August 17, 2024

The dealership was very accommodating, pleasant, professional and courteous. Our service writeup professional keep me updated on the progress of the work. More

by dpmjrarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tucker in service
Aug 17, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know how we were able to assist you with your vehicle. I am happy to hear that Tucker did an outstanding job for you and we are glad to have him on our team. Appreciate the continued business and support.

August 16, 2024

It was a great experience. The employees were knowledgeable and very helpful and they even squeezed me in without an appointment. More

by cpitt29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Aug 17, 2024 -

Boone Chrysler Dodge Jeep Ram responded

We are so glad to hear that you had such an amazing experience at our dealership here in Boone, NC!

August 16, 2024

"EXCEPTIONAL" In short, I was desperate. My RAM would not start and I was in a big time crunch. Luck would have it the dealership was across the street from my hotel, I frantically raced ov More

by abepaskowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Konal Hall
Aug 17, 2024 -

Boone Chrysler Dodge Jeep Ram responded

We are so glad that Konal and the staff were able to assist you during your time here in Boone and get you fixed up and back on the road promptly. Best of luck to your son @ App State - Go NEER's!