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Boone Chrysler Dodge Jeep Ram - Service Center

Boone, NC

4.6
102 Reviews

102 Reviews of Boone Chrysler Dodge Jeep Ram - Service Center

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September 23, 2024

The service center was responsive and able to schedule a diagnostic appt quickly, identified the necessary maintenance needed, had the available parts to go ahead and change out the brakes the same day so More

by s.catoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Konal Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Boone Chrysler Dodge Jeep Ram responded

We're glad to hear our service center at Boone Chrysler Dodge Jeep Ram could quickly address your needs and get you back on the road with new brakes. Thanks for sharing your positive experience!

September 22, 2024

Unfortunate a starter would go out after. 52k miles but Dealership came through for me. Not happy about $150 tow charge. Good thing I bought the warranty. More

by bvaqar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Konal Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with Boone Chrysler Dodge Jeep Ram. We're glad we could assist, though we're sorry to hear about the tow charge. Your feedback is appreciated!

September 20, 2024

Very courteous and timely on the maintenance work on my gladiator. Look forward to returning for future maintenance on my jeep More

by murphyshannon1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Konal Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Hi Murphy! We're glad to hear you had a positive experience with the maintenance on your Gladiator at Boone Chrysler Dodge Jeep Ram. We look forward to seeing you again for future services!

September 20, 2024

Excellent service for my 2023 RAM airbag recall. Quick, courteous check-in, and accurate estimate on how long the job would take. More

by swtaylor20
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Konal Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Hi S W Taylor! Thank you for sharing your positive experience with Boone Chrysler Dodge Jeep Ram! We're glad to hear our team provided quick and courteous service for your 2023 RAM airbag recall. Safe driving ahead!

September 20, 2024

Great service desk and great service. A A A A A A A A A + More

by yarrumd180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Konal Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback about your recent visit here at Boone Chrysler Dodge Jeep Ram! We look forward to serving you again in the future!

September 19, 2024

On time, good work, good people to work with and quality assurance is standard here. More

by jcs2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Boone Chrysler Dodge Jeep Ram responded

We love knowing that our team has earned your business and continues providing a level of excellence you can count on! Thank you for choosing Boone Chrysler Dodge Jeep Ram!

September 19, 2024

We really enjoy coming in for our service work. They make us feel like family every visit, and do excellent work on our vehicles. This is a great home town dealership, that cares about their custom More

by dmele96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Mele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're delighted to hear that our Boone Chrysler Dodge Jeep Ram team makes you feel like family and provides excellent service. We appreciate your support and look forward to seeing you again!

September 12, 2024

Always professional and very thorough with what they do! ! John Allison is first class and very knowledgeable!! Wouldn’t go anywhere else!! More

by Flahart66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Konal Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kasey the oil change girl is awesome too!!
Sep 12, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Thank you, Mark! We appreciate your business Sir!

September 12, 2024

Efficient, friendly and fast! Great waiting area for guests with clean bathroom and complimentary snacks More

by howard5452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Konal Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Thanks for the great feedback! We're glad to hear you enjoyed our efficient service and comfortable waiting area at Boone Chrysler Dodge Jeep Ram. We appreciate your support!

September 11, 2024

The people were nice and professional but I had to have my car towed out because my bill was already $1500 trying to fix the problem and said it would be another $2200 to try something else. I don’t think More

by amycifaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Konal Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Ms. Cifaldo, We are sorry to hear you are unhappy with the cost's associated with your vehicle's repairs. Unfortunately, there are a lot of things that can go wrong with a 16-year-old vehicle with 165,000 miles on it. And with the overheating and other issues your car had, our technician had to repair all the issues he found 1 at a time while diagnosing it before finding the internal engine issue that your other mechanic made prior to you bringing it to us. If we can help you any further, please contact our service department we are glad to help.

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