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Boone Chrysler Dodge Jeep Ram - Service Center

Boone, NC

4.6
167 Reviews

167 Reviews of Boone Chrysler Dodge Jeep Ram - Service Center

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January 11, 2025

Best Sales and Service departments with wonderful staff, that look out for ALL your needs More

by egreer26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Mele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Silver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holt Politano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Konal Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Boone Chrysler Dodge Jeep Ram responded

Thank you for trusting the Boone Chrysler Dodge Jeep Ram team with your automotive needs! Your continued support is much appreciated and we look forward to seeing you at your next visit!

January 08, 2025

Provided Courteous and efficient service for software update and recall maintenance a a a a a. More

by loakvik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Konal Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Boone Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback about your recent experience with the Boone Chrysler Dodge Jeep Ram team! We hope you won't hesitate to reach out if we can be of service again in the future!

January 07, 2025

Professional staff,very accommodating with professional service and resolved vehicle issues within exceptional timing at a reasonable cost More

by rdbetancourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Konal Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Boone Chrysler Dodge Jeep Ram responded

We're delighted to hear that our team at Boone Chrysler Dodge Jeep Ram provided you with professional and accommodating service. It's great to know we could resolve your vehicle issues promptly and reasonably. Thank you for sharing your experience!

January 06, 2025

Very good. Did my recall with little wait time. Excellent service department. Parts department was very helpful as well. More

by MCAPPRAISALS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Konal Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Boone Chrysler Dodge Jeep Ram responded

We're delighted to hear that our service and parts teams at Boone Chrysler Dodge Jeep Ram provided you with excellent assistance and a quick recall experience. Thank you for the positive feedback!

January 04, 2025

Excellent service. Been doing business with Boone (previous Ross) since 2006. Have purchased all my vehicles there and my family and friends could not ask for a better More

by llanesjulio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jan 06, 2025 -

Boone Chrysler Dodge Jeep Ram responded

Ilanesjulio, thank you for your continued trust and loyalty to Boone Chrysler Dodge Jeep Ram! We're delighted to hear that our service has consistently met your expectations since 2006. We look forward to serving you, your family, and friends in the future!

January 04, 2025

The work was completed as required with minimal wait time to perform the required work. More

by kwn732012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Boone Chrysler Dodge Jeep Ram responded

Thank you for the five-star rating! The team looks forward to working with you again! - Boone Chrysler Dodge Jeep Ram

January 03, 2025

Fast response to get my jeep in for repair and did a great job repairing the issue. More

by LIBITSPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lois Sanchez five star
Jan 04, 2025 -

Boone Chrysler Dodge Jeep Ram responded

Hi Libitspc! Thank you for leaving us this five-star review and kind words about our service team at Boone Chrysler Dodge Jeep Ram! We'll see you next time!

January 01, 2025

Great service from Luis! Always appreciate him and his efforts for excellent customer service. Definitely the best one I’ve dealt with in this dealership. More

by Jeeplover90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Where is Luis Sanchez in this list? Hard to give him a rating when he isn’t listed.
Jan 02, 2025 -

Boone Chrysler Dodge Jeep Ram responded

We're delighted to hear that Luis provided you with excellent service at Boone Chrysler Dodge Jeep Ram! Your kind words mean a lot, and we're glad he made your experience the best. Thank you for choosing us!

December 30, 2024

For being a dealer I am very upset with the guessing as to a repair for my truck. The words, "Might be", "Not sure", "I think it could be ", is no way to run a service department. I was told it might be t More

by binkley.dallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Konal Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure the name of the service man himself. He also deserves 1 star.
Jan 14, 2025 -

Boone Chrysler Dodge Jeep Ram responded

I apologize for the frustration and confusion you experienced with our service department. It's concerning to hear about your dissatisfaction, as we strive for transparency and accuracy in all diagnoses. Your feedback is valuable, and we'll use it to improve our processes moving forward. If you'd like to discuss this further or have any other concerns, please feel free to reach out directly. Thank you, Don Mele - Service/Parts - 828-264-3626

December 28, 2024

Beautiful place, quick work. Very helpful and courteous staff. Got me in on short notice More

by tomdellinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Heffren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Tom, We're so glad to hear it! Thank you for rating us five stars! – Boone Chrysler Dodge Jeep Ram

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