Boone Chrysler Dodge Jeep Ram - Service Center

Excellent service. Been doing business with Boone (previous Ross) since 2006. Have purchased all my vehicles there and my family and friends could not ask for a better Been doing business with Boone (previous Ross) since 2006. Have purchased all my vehicles there and my family and friends could not ask for a better dealer More

The work was completed as required with minimal wait time to perform the required work. to perform the required work. More

Fast response to get my jeep in for repair and did a great job repairing the issue. great job repairing the issue. More

Great service from Luis! Always appreciate him and his efforts for excellent customer service. Definitely the best one I’ve dealt with in this dealership. Always appreciate him and his efforts for excellent customer service. Definitely the best one I’ve dealt with in this dealership. More

For being a dealer I am very upset with the guessing as to a repair for my truck. The words, "Might be", "Not sure", "I think it could be ", is no way to run a service department. I was told it might be t to a repair for my truck. The words, "Might be", "Not sure", "I think it could be ", is no way to run a service department. I was told it might be the transmission cooling system or it could be the transmission. One was $2,050 and the other was $6,800. I choose neither and decided to take it to a diesel mechanic. Found out it was actually a $900 torque converter without taking it apart within and hour and a half. I myself as well as other people are being ripped off by dealers over and over due to quantity over quality. The service writers and techs are paid a commission for over selling the customer. This is not right. You're dishonest and a thief. I am done with dealer service departments. They are all the same. When it is under warranty they still over bill the manufacturer for profit. More

Beautiful place, quick work. Very helpful and courteous staff. Got me in on short notice Very helpful and courteous staff. Got me in on short notice More

Service department is always great to work with and i trust them and the mechanics. I have actually become good friends with them. I have know Fon for a long time and he always makes sure everything is r trust them and the mechanics. I have actually become good friends with them. I have know Fon for a long time and he always makes sure everything is right. I have never had any issues with any of the work I have had at this location so your mechanics are top notch. More

Always a pleasure doing business with them! Very friendly staff and great waiting room for your stay. Very friendly staff and great waiting room for your stay. More

I went in for my oil change and tire rotation. Service was fast and friendly. However, at checkout the customer service representative did not go over my five point inspection on the vehicle. I’m a Service was fast and friendly. However, at checkout the customer service representative did not go over my five point inspection on the vehicle. I’m assuming everything was OK, but they didn’t mention if it was or not. More

They are always great at schefuling appointment and focusing on. Very ptompt efficient and thorough focusing on. Very ptompt efficient and thorough More