Boone Chrysler Dodge Jeep Ram - Service Center

Great customer service, with timely response to questions. The texting service is very convenient too! questions. The texting service is very convenient too! More

Professional and courteous staff. I’m not sure which associate I had but have meet three in the past I’m not sure which associate I had but have meet three in the past More

Poor quality of work - loose battery cable after returned. Blew a $110 fuse during troubleshooting of an OIL LEAK. Guess he didn't disconnect the battery before starting work. Poor service represe returned. Blew a $110 fuse during troubleshooting of an OIL LEAK. Guess he didn't disconnect the battery before starting work. Poor service representative. Made poor excuse after poor excuse. Told me I needed a UV dye test then called back and said they didn’t need to do it. Then on the invoice tried to bill me for the fuse and the UV dye test. “Sometimes fuses get blown during diagnostics” - well they weren't troubleshooting an electronics issue. Always pull the battery cable before starting work. Then make sure you tighten it before returning it to the customer. I have no faith this business can do quality work. More

Work on the car started right at my appointment time, the problem and a related issue were diagnosed and the car repaired right away. Definitely five star work. problem and a related issue were diagnosed and the car repaired right away. Definitely five star work. More

I brought my 2023 Jeep Wrangler to be looked at because of a violent random shaking that occurs at high speeds. Nothing was found, and the person I spoke with said “Jeeps just have a mind of their own”. It of a violent random shaking that occurs at high speeds. Nothing was found, and the person I spoke with said “Jeeps just have a mind of their own”. It’s happened twice since bringing it in. I googled the problem and found there is such a thing called the Death Wobble which some Jeeps experience. Why was this not mentioned ? Was the suspension inspected? Should I have the tires aligned? Why is this still happening even though nothing was found?! More

Service department was on point as usual! Thorough, helpful and knowledgeable. Excellent service as always. Thorough, helpful and knowledgeable. Excellent service as always. More

On my fourth vehicle from this dealership. The service department has always performed well for me. The service department has always performed well for me. More

Service easily and cheerfully scheduled by service writer Konal. Service performed in very reasonable time frame. Overall, I am very pleased with this current service, and I have always been so with previo Konal. Service performed in very reasonable time frame. Overall, I am very pleased with this current service, and I have always been so with previous ones. More

A very good dealership in all respects. No need to say anything more than that. No need to say anything more than that. More

Great communication on letting me know what needed to be done. Easy check-in and check-out at service dept. done. Easy check-in and check-out at service dept. More