Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Boone Chrysler Dodge Jeep Ram - Service Center

Boone, NC

4.6
167 Reviews

167 Reviews of Boone Chrysler Dodge Jeep Ram - Service Center

Sort by
September 10, 2024

You don't know how to fix my Jeep. Cherokee, you have tried numerous times you are a failure. More

by ftracz1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Konal Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Hartley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Mr. Racz, While yes, we have worked on your car several times, for different things over several years this was the 1st time we have had your vehicle in our shop in over a year, and it looks like 12,000 miles. If there is something still wrong, we are here and want to help you. Please try contacting us at the dealership to let us address and correct any concerns you have prior to giving us a 1-star review and calling our team a failure. All the best, Don

September 05, 2024

Dealer service center got me in and out very quickly and completed the needed work. Great experience as always. More

by fijiferg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember sorry.
Report | Print
Sep 06, 2024 -

Boone Chrysler Dodge Jeep Ram responded

We're glad to hear that our service center at Boone Chrysler Dodge Jeep Ram provided you with a quick and efficient experience. Thanks for the positive feedback!

September 05, 2024

First time we have went . Very professional and seemed very knowledgeable.We just brought a 23 compass .Will definitely go back More

by kelleymcguire77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Konal Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Thank you for choosing Boone Chrysler Dodge Jeep Ram! We're glad to hear your first visit was professional & informative, and we look forward to seeing you again in the future!

September 04, 2024

Did the oil change only problem was I had to schedule it used to be able to drive up and get it done. Not convenient any more Will not by another pre paid oil change More

by nca0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Silver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Boone Chrysler Dodge Jeep Ram responded

I am sorry to hear this, as we do provide oil changes to both appointments and walk in customers as we always have in the past. We may have been exceedingly busy the day you came in as a walk-in customer and that may have been why that happened. Please call me anytime you have a concern, I am glad to help you. All the Best, Don

September 04, 2024

The issue was taken care of quickly and corrected the problem. The service appointment was completed online and we used the night drop off. Work was completed in the morning and we were able to pick th More

by Holly's Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Silver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Holly's Mom, we're glad to hear that our team at Boone Chrysler Dodge Jeep Ram could quickly resolve the issue with your Jeep Rubicon. Thanks for sharing your positive experience!

September 04, 2024

Despite lack of an appointment, I received Rapid, personal, responsive, helpful service. Focused followup planned. More

by lastell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Silver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Ward
Report | Print
Sep 05, 2024 -

Boone Chrysler Dodge Jeep Ram responded

We're delighted to hear that our team at Boone Chrysler Dodge Jeep Ram provided you with such prompt and attentive service. Thanks for sharing your experience!

September 03, 2024

They were on time and on the money. The got the parts I needed and were timely and kept my time and vehicle in mind. More

by jwcope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Silver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Hi J W Cope! We're glad to hear our team at Boone Chrysler Dodge Jeep Ram met your needs efficiently. Thanks for the positive feedback!

August 24, 2024

Dennis and Konel are extremely professional, and Dennis is a great mentor for the younger associates.. They actually listen when I talk with them. Periodic updates and attention called to other potential More

by scjarmy1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Silver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DENNIS - SERVICE MANAGER
Report | Print
Aug 26, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Thank you for the fantastic feedback! We're glad to hear Dennis and Konel provided such professional service during your recent visit here at Boone Chrysler Dodge Jeep Ram. We appreciate your loyalty and look forward to continuing to serve you in the future!

August 23, 2024

Very pleased overall with our experience with the dealership. The service department is very professional and courteous, More

by brensuebrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Wrobleski
Report | Print
Aug 23, 2024 -

Boone Chrysler Dodge Jeep Ram responded

We're delighted to hear that you had a positive experience with our service team at Boone Chrysler Dodge Jeep Ram. Thank you for the kind words and support!

August 23, 2024

Always helpful; good communications; knowledgeable; polite. Easy to deal with. Thankful they let you speak to a person on the phone-not all automated! More

by bev9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hartley
Report | Print
Aug 23, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Thanks for the great feedback! We're glad to hear our team at Boone Chrysler Dodge Jeep Ram provided helpful and personable service. We appreciate your support!

1
...
13
14
15
...
17