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Boone Chrysler Dodge Jeep Ram
Boone, NC
233 Reviews
Welcome to Boone Chrysler Dodge Jeep Ram in Boone, NC!
Proudly serving drivers from Elizabethton, TN, to Hickory, NC, our dealership offers a vast range of excellent automotive resources. Boone CDJR strives to provide outstanding customer service and resources to everyone who walks through our doors. From our passionate sales and finance teams to our service and parts department, we aim to deliver the best service and products possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 1:00 PM
Sunday Closed
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Showing 233 reviews
December 30, 2024
For being a dealer I am very upset with the guessing as to a repair for my truck. The words, "Might be", "Not sure", "I think it could be ", is no way to run a service department. I was told it might be t to a repair for my truck. The words, "Might be", "Not sure", "I think it could be ", is no way to run a service department. I was told it might be the transmission cooling system or it could be the transmission. One was $2,050 and the other was $6,800. I choose neither and decided to take it to a diesel mechanic. Found out it was actually a $900 torque converter without taking it apart within and hour and a half. I myself as well as other people are being ripped off by dealers over and over due to quantity over quality. The service writers and techs are paid a commission for over selling the customer. This is not right. You're dishonest and a thief. I am done with dealer service departments. They are all the same. When it is under warranty they still over bill the manufacturer for profit. More
by binkley.dallas
Verified CustomerEmployees Worked With
Other Employees :
Not sure the name of the service man himself. He also deserves 1 star.
December 28, 2024
Beautiful place, quick work. Very helpful and courteous staff. Got me in on short notice Very helpful and courteous staff. Got me in on short notice More
by tomdellinger
Employees Worked With
December 28, 2024
Service department is always great to work with and i trust them and the mechanics. I have actually become good friends with them. I have know Fon for a long time and he always makes sure everything is r trust them and the mechanics. I have actually become good friends with them. I have know Fon for a long time and he always makes sure everything is right. I have never had any issues with any of the work I have had at this location so your mechanics are top notch. More
by mark.branch
December 28, 2024
Always a pleasure doing business with them! Very friendly staff and great waiting room for your stay. Very friendly staff and great waiting room for your stay. More
by rvojvoda
Employees Worked With
December 26, 2024
I went in for my oil change and tire rotation. Service was fast and friendly. However, at checkout the customer service representative did not go over my five point inspection on the vehicle. I’m a Service was fast and friendly. However, at checkout the customer service representative did not go over my five point inspection on the vehicle. I’m assuming everything was OK, but they didn’t mention if it was or not. More
by lynn_fine
Employees Worked With
TUCKER CHURCH
December 23, 2024
Great dealership. Paperwork was completed quickly and car has been great so far. Thank you! Paperwork was completed quickly and car has been great so far. Thank you! More
by unc9094
December 22, 2024
They are always great at schefuling appointment and focusing on. Very ptompt efficient and thorough focusing on. Very ptompt efficient and thorough More
by MARSHAPAGE1970
Employees Worked With
December 21, 2024
What a great buying experience. The sales team went over and above to meet all of my needs with this purchase. I would highly recommend purchasing from this dealership. The sales team went over and above to meet all of my needs with this purchase. I would highly recommend purchasing from this dealership. More
by DUSTIN
December 21, 2024
Excellent place to do business with. We have done business with them over 20 years. We have done business with them over 20 years. More
by mitchellhorney
December 20, 2024
The job was completed very quick and we were very satisfied with the customer service and the quality of the work. satisfied with the customer service and the quality of the work. More
by skylarhicks
