Bonneville and Son Chrysler Dodge Jeep Ram

This is the 5th auto that Rodney has helped us buy. He is the best no pressure salesman that we have ever dealt with in 55 years of buying cars. is the best no pressure salesman that we have ever dealt with in 55 years of buying cars. More

We went there to look into a used Toyta Highlander Hybridthat they had apparently taken in on a trade (having read about it online), and on our way to the area for errands. Gloria greeted us at the Hybridthat they had apparently taken in on a trade (having read about it online), and on our way to the area for errands. Gloria greeted us at the door. While she was totally pleasant, and really very nice to work with, it was obvious that she didn't know anything about the vehicle (though she certainly did her best, and tried to answer our questions or to get someone else to). Granted, they are not a Toyota dealership, so we didn't expect her to be an expert on the car, but it was surprising that no one had ever even reviewed teh acr with her to impart basic knowledge about it. When we took the vehicle out for a drive, we felt like we were actually educating her on the vehicle, which was strange, since we had only learned about it from reading online reviews. No one could explain how the EV or ECON modes worked, so we figured it out for ourselves. At one point, while reviewing the touchscreen options, we discovered that the maintenance logs hadn't been updated. According to the vehicle, oil, tire rotation, air filter, and cabin filter were all well overdue for maintenance (something that should have been done before presenting this to potential customers). We also noticed through the digital display that the battery didn't seem to charge for hybrid mode, so there was no way to even get the vehicle to run on the hybrid system (something there wasn't any explaintion of). We decided to run the numbers, and were surprisingly low balled by the sales manager on our 2003 Infinity G35 (Motor Trends 2003 vehicle of the year) trade in value they offered. The sales manager came out to "play the game", and offerred to lower the overall price 500-1000, at which point I grasped onto lowering it 1000 which didn't seem to go over too well. We were told not to worry about anything failing, because the warranty was fully transferrable, and we could also by an extended one from Toyota (which is a lie, as only Toyota Dealers can offer an extended warranty on a used Toyota vehicle). The sales manager was rather swarmy, wasn't interested in discussing any further reduction, and basically just "let us go", with the attitude that we would be back, since he already checked inventory online, and there aren't any others available. Well, guess what? We found the identical vehicle somewhere else, and just bought it (with our same trade in), at $4000 lesss than what the sales manager was insisting on. Of course, the vehicle we found had been properly serviced, and the final price INCLUDED a 5 yr bumper to bumper Toyota Platinum warrany plan. Go figure. Or better yet, if you're looking for a used Toyota, go to Toyota Portsmouth (NH) and ask for Patrick Foggerty. He knows the vehicles he sells inside out, is very laid back (with no high pressured tactics), is courteous and professional, and will help you out. More

I called a sales person to purchase a new vehicle. I was looking for a specific brand/model. I was told they didn't have any on site which was probably true. I was told he would like for one and get back looking for a specific brand/model. I was told they didn't have any on site which was probably true. I was told he would like for one and get back to me. I supplied my name, phone and email address. That was approx. 3 wks. ago. Still waiting.... I thought perhaps a response like...we can't help now but if we find something we will call. I believe in giving good news as well as bad. I was upset and called the Manager....again, still waiting. What does that tell you about sales?????? Apparently they don't need any new customers. On the other hand, I have had my last vehicle serviced there on several occasions nothing to do with the dealership and have had a great experience. They are great, helpful and work with you to resolve your concerns. Nothing to say about them except GREAT! So...buy a car somewhere else and take it there for service! More

Hello we recently bought a vehicle from this dealership & on the 19th we'll make 4 months and we already had to bring it in 7 times the sales is good but the service department is very very bad, they don't c on the 19th we'll make 4 months and we already had to bring it in 7 times the sales is good but the service department is very very bad, they don't communicate well at all and when you want to fine anything out you would half to go there yourself they don't keep you updated on anything and after all those time's the service department kept giving us the round around and anything was wrong with the vehicle they would come back and say oh there's nothing wrong but when we brought it to someone else oh boy there was something wrong with it i mean we have two small kids to think about riding in that vehicle & ourselfs and when the other service department tried to communicate with them they don't return there calls it's like what the ?? you know i mean we have better thing's to do with our time then to keep bringing it back well they might be fine to someone else but they been nothing but horrible to us. More

I found the dealership professional and knowledgeable. I have purchased 2 vehicles from the dealership and when our lease is up will consider another product of the dealership. I also found that they answe have purchased 2 vehicles from the dealership and when our lease is up will consider another product of the dealership. I also found that they answered my inquires directly and supplied me with all the information I needed to make my decision without pressure. More

Car was there 2 times for same thing and never did get fixed there it was a Chrysler as wel. went to different dealer and was fixed in an hour! looks like some training is needed for the service departmen fixed there it was a Chrysler as wel. went to different dealer and was fixed in an hour! looks like some training is needed for the service department. Next car will not be bought there. More

I called about a possible recall for my 1997 Dodge Neon - after finding out there weren't any I asked her about my problem. My Engine light is on and the code says it's the Radiator Fan Relay Control Circuit after finding out there weren't any I asked her about my problem. My Engine light is on and the code says it's the Radiator Fan Relay Control Circuit. I barely finished telling her that and she told me she had no idea what that was! It's a Dodge car and a Dodge dealer I think you ought to know how to service your own cars! More

great salesperson, dealt with for many years asset to the organization organization More

The worst thing I ever did was a buy a van here. The van has pulled to the right since Day One. I have returned it so many times I lost count. This is what they told me. 1. The roads in NH were built so tha has pulled to the right since Day One. I have returned it so many times I lost count. This is what they told me. 1. The roads in NH were built so that all cars pull to the right. 2. All Chrysler pulls to the right so if i fall asleep, I go right off the road! I have had 10 visits in 15,000 miles. I have dealt with everyone. I asked to drive another van like it and they said NO> You tell me if you ever want to buy a car here. PLEASE save yourself the aggravation. I am still driving around in this nightmare that also had broken lights, interior door panels fell in, stalling due to catalytic converter which was no good, several front end alignments to no avail, engine light on, an dmore. Last time I went in screaming and they all practically laughed at me. IKE, the manager? and the service techs are the worst! I have had more rentals than you can imagine. I should have been a test driver for dodge products with all the rentals I have had. More

I brought my truck in for service for an item covered under warranty. After dropping my truck off the night before, I had to call them to find out if it was ready. The "service advisor" Ray B. quickly under warranty. After dropping my truck off the night before, I had to call them to find out if it was ready. The "service advisor" Ray B. quickly got me off the phone saying he would call me "right back" with a total because he "didn't want to leave me hanging"! After an hour of waiting I called back and got his voice mail. I left him a message and another 30 min. later he called me to inform me he had an estimate. His estimate was $2,200.00! Which included things I never asked him to check (I.E. - needs new brakes for only $456.00!?). It took them almost 24 hours from the time I dropped off my truck the night before until the time I was FINALLY able to speak to someone about my truck! The final straw was when they asked me if I wanted them to do the work still? Um hello? Do you have a secret group of elves that will complete the $2,200.00 worth of work in under 3 hours when you close for the day? GET REAL! Don't ever go to them for anything they are a bunch of crooks! More