Boniface Hiers Mazda

Just greatgreat 1st time there. Everyone was very nice.place was very clean. Even with the construction it was fast and efficient. Would go there again. Fine expe 1st time there. Everyone was very nice.place was very clean. Even with the construction it was fast and efficient. Would go there again. Fine experience. More

Worst Experience Bought a truck from this dealership last year and it has been nothing problems and lies. When we bought the truck we signed at a 4% interest rate and Bought a truck from this dealership last year and it has been nothing problems and lies. When we bought the truck we signed at a 4% interest rate and when we received the truck documentation the interest rate had been changed. Then we took the trick to get services and it took days to order parts that supposedly had gotten ordered over and over. The issues weren't fixed as they said so this time that we took the truck the dealership informed us that they had no record of us purchasing the vehicle therefore they did not have record of our warranty and wanted to charge us over $2,000 to fix things that were under warranty, but yet they said that those issues got taken care of the last time we took in. How can you say you do not have record of the purchase or warranty but tell us what was previously fixed on the vehicle? Then over the weekend they call my husband to tell him he was 5,000 miles over his warranty and couldn't do repairs until we came in to sign a document saying we would pay the $2,000. My husband called the dealership and spoke to someone who double checked the numbers and discovered that the service guy had written down the numbers incorrect. once those issues were taken care of then they said parts would be ordered and the truck would be ready Tuesday for my husband to pick up for work. He went to pick up his truck and parts haven't came in and when my husband arrived one of the salesman was extremely rude. My husband recently bought me a new car and we went to a different dealership, completely different experience! Never will we go back to Boniface to purchase a vehicle, it's a nightmare. More

Unsurpassed service & kindness every time I bought my Mazda from Mike Durkin. No matter what the issue or how silly the question I've had ( and there have been plenty), he's come through with I bought my Mazda from Mike Durkin. No matter what the issue or how silly the question I've had ( and there have been plenty), he's come through with kindness, knowledge, attention to detail & whole hearted support. I can not say enough wonderful things about Mike, he's really a gem! More

Well informed & friendly salesman I lucked out when I got salesman Mark Martin to take me for a test drive on the Mazda CX-5. Not only was he courteous & patient, but his knowledge of I lucked out when I got salesman Mark Martin to take me for a test drive on the Mazda CX-5. Not only was he courteous & patient, but his knowledge of the vehicle was invaluable. I'd been researching small SUV's for a while, and had it narrowed down to three. The information he shared about the CX-5, and the features and handling ability he brought to my attention during the test drive ultimately helped me decide on the CX-5. Although I ended up purchasing one from a dealer in PA (where I'll be using the car for awhile), he helped me realize that this was the best car for my needs, and I'm so happy with my Mazda CX-5. Thank you, Mark! (And to Rachel for arranging my test drive w/ Mark.) More

Brake Job Replaced rotors and pads on all wheels. I was offered aftermarket parts by Yves at significant savings. Have some initial spongy feeling, and Mark re Replaced rotors and pads on all wheels. I was offered aftermarket parts by Yves at significant savings. Have some initial spongy feeling, and Mark re-bled the system. Still feels 'different' than what I'm used to. Maybe new parts wearing in. E-break definitely feels tighter to engage (less clicks to set)... expected that. Car stops in acceptable distance at various speeds and does not pull to left or right. Again, parts may need to wear in and/or get used to change in pedal 'feel'. I'm already starting to not notice new feel. Baring any further issues, service was excellent. Mark knows his stuff on RX-8s. When will he start school on the projected RX-9? (LOL). More

Amazing From first arriving to driving away customer service was excellent. Staff very knowledgeable and helpful. I left with a big smile .I am sending my dau From first arriving to driving away customer service was excellent. Staff very knowledgeable and helpful. I left with a big smile .I am sending my daughter in to buy a car. More

My first car!! Josh helped me purchase my very first car!! I thought i wasnt going to be able to even get one but he was very eager to make it happen! He was amazing Josh helped me purchase my very first car!! I thought i wasnt going to be able to even get one but he was very eager to make it happen! He was amazing, very helpful and knew what he was doing! The staff was very friendly and nice! I recommend this place to everyone out there looking for a vehicle. This place is awesome!! More

Great service They did a great job on the service and the service tech was very friendly and knew his job made the experience really easy great job guys They did a great job on the service and the service tech was very friendly and knew his job made the experience really easy great job guys More

Alignment on Mazda Speed Miata Brought personal alignment specs. Work performed excellently. Given paperwork showing before and after results. Car hand washed and vacuumed after se Brought personal alignment specs. Work performed excellently. Given paperwork showing before and after results. Car hand washed and vacuumed after service completed. Would recommend to friend. More

Fast, fun, and friendly As a single woman, all of my experience at a car dealership has been stressful and full of making sure I wasn't taken advantage of. At Boniface Hiers As a single woman, all of my experience at a car dealership has been stressful and full of making sure I wasn't taken advantage of. At Boniface Hiers Mazda, I didn't worry, and the whole experience was fun! I felt like I was taken care of and that Michael was only concerned about getting me in the right car for the right price. I appreciate customer service like that! Thank you for taking care of me and making sure that not only did i get a new car, but i also got the perfect car with everything i wanted! I didn't feel pressured and the whole time I felt like he was really listening to what I wanted! I will definitely be back for my next car! More