Boniface Hiers Mazda
Melbourne, FL
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New car buy Had a great experience with the first Mazda I’ve ever purchased. Jeff was my initial contact and was very professional and knowledgeable. They didn’t Had a great experience with the first Mazda I’ve ever purchased. Jeff was my initial contact and was very professional and knowledgeable. They didn’t have the color I wanted so he went above and beyond by finding one and getting it delivered even when he couldn’t be there the next day. He was kind enough to let John take over and do the delivery the next day. John was super! I didn’t have a ride to the dealership when my car arrived, and he actually picked me up in Satellite Beach and took me to the dealership to complete the sale. I would recommend this dealership to anyone. I had a very pleasant experience ! More
Mileage On Tag versus Actual Mileage This was our fourth purchase with this dealer, plus an additional purchase at their Kia dealership. Always, we have had exceptional experiences. For t This was our fourth purchase with this dealer, plus an additional purchase at their Kia dealership. Always, we have had exceptional experiences. For this reason plus the fact that Mr AJ Hiers is a huge animal supporter in Brevard County are the reasons we continue to buy our cars from this dealer. We love the car we purchased this time, but were disappointed that the mileage on the vehicle tag was 2,000 miles less than the actual vehicle mileage. My main concern was the service was done at 16k and then someone(s) took the vehicle on road trip(s) and registered an additional 2k miles. The long story short is we did get a free oil change for this misrepresentation. Not sure that was adequate compensation, but the bottom line is we are happy with our vehicle. our thanks to our salesman, Ryland, and the lovely Darla. More
Excellant Service My dealings with the service department have always been pleasant, efficient, and professional. I appreciate Kyle. He is honest and informative and m My dealings with the service department have always been pleasant, efficient, and professional. I appreciate Kyle. He is honest and informative and makes you feel welcome and comfortable. Everything is always clean, rest area is complete with ways to charge your electronics and snacks and drinks to make you comfortable. More
Fabulous service They were quick, friendly, and professional! Building was also extremely clean and well maintained. Great experience and would highly recommend to our They were quick, friendly, and professional! Building was also extremely clean and well maintained. Great experience and would highly recommend to our friends and family! More
Excellent customer service Although I don't remember their names, I did speak to the service manager and the two assistants at the desk and they were all great Although I don't remember their names, I did speak to the service manager and the two assistants at the desk and they were all great More
Airbag light. I have had a recall on a different Mazda dealer and after that the airbag light started to come on all the time. Since I was close to this dealer I sc I have had a recall on a different Mazda dealer and after that the airbag light started to come on all the time. Since I was close to this dealer I schedule an appointment so they could check what was going on. There was a mistake on my history where the airbag was showing as a warranty repair and not a recall. After a few call, Mr Silva was able to clarify what was going on and able to check the codes for the issue I was having. More
Quality job Unforseen challenges came to light troubleshooting/repairing my Mazda Tribute. When all was said and done I was thrilled with the service, efforts a Unforseen challenges came to light troubleshooting/repairing my Mazda Tribute. When all was said and done I was thrilled with the service, efforts and most importantly the results of the work done on my truck. I can speak with confidence that when I left I was completely satisfied with the work and expertise I received. More
Magnificent Mazda Motor Products Having purchased a Mazda 6 in 2015 from Boniface Hiers with satisfactory performance of that vehicle inspired me to extend the Mazda ride experience w Having purchased a Mazda 6 in 2015 from Boniface Hiers with satisfactory performance of that vehicle inspired me to extend the Mazda ride experience with the purchase of the Mazda 2018 CX-9 Signature addition. The total purchase experience was pleasant with no pressure and the professionalism of the entire staff was exceptional. Thanks again Duj Wayne More
Great Team Team worked with my budget and what I wanted in a new vehicle. I received a fair price for my trade and everyone was very courteous. I have always rec Team worked with my budget and what I wanted in a new vehicle. I received a fair price for my trade and everyone was very courteous. I have always received good service from the service department. The entire team has been wonderful to deal with. More
Friendly Efficient Service My experience was nothing but positive. Very friendly, efficient and knowledgeable check in process. Pleasant waiting area. Quick and efficient all My experience was nothing but positive. Very friendly, efficient and knowledgeable check in process. Pleasant waiting area. Quick and efficient all around! It’s worth driving the distance. More