Boniface Hiers Mazda
Melbourne, FL
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Update on my 2015 4×4 Chevrolet truck Had come body repairs done . Tailgate bumper scratches on both sides. Dropped off my truck. They had it for 3 days. I went to pick it up and was shock Had come body repairs done . Tailgate bumper scratches on both sides. Dropped off my truck. They had it for 3 days. I went to pick it up and was shocked the tires where caked in mud. I know someone went mudding in the truck. Opened the door the inside was filthy. Was not dropped off that way. The service manager pedro was a nice guy sent it back to be detailed. Dropped the truck off with 3/4 tank of fuel. Got it back on empty. I'm done with this dealership. I would never recommend buying a car from boniface hiers. Service after the sell. They need to say where done after the sell. Way better dealerships out there. More
Service exceeded my expectations The over all service exceeded my expectations 100% from the last several times, please keep up the good work. Wesley and his team did a great good fr The over all service exceeded my expectations 100% from the last several times, please keep up the good work. Wesley and his team did a great good from start to finish. More
Excellent customer service! The team at Mazda is amazing! They answer the phone calling me by my name and go out of their way to take care of my vehicle. On my most recent visit The team at Mazda is amazing! They answer the phone calling me by my name and go out of their way to take care of my vehicle. On my most recent visit I had an unexpected expense. Kyle went the extra mile to take care of my car and make me a very happy customer!! More
Excellent service!!! I was very pleased with the quality of service that was provided to me by Wes and Jenna. I appreciate the effort they gave to help me determine what I was very pleased with the quality of service that was provided to me by Wes and Jenna. I appreciate the effort they gave to help me determine what was and what was not needed to fix my car. More
Good experience As we were driving,our dash info came on and said we had a failure of all the alerts such as emergency braking, rear camera functions, etc. Since we w As we were driving,our dash info came on and said we had a failure of all the alerts such as emergency braking, rear camera functions, etc. Since we were close proximity to the dealer, we called and the receptionist checked with service and they said to stop by and they would check problem out. It turned out to be a failed camera. We were back on the road within 90 mins. and this included a courtesy wash job. The only downside was we were not notified as to the problem while waiting and when work was completed. Luckily, we saw our car sitting in the drive and picked up the paper work from a different service rep. Don't know what happened to the first one. We did receive a follow up call later in the day. This was on a Saturday morning. More
Better than Orlando dealerships Wess and Jeff the mechanic were outstanding! They figured out what was going on with the shifter which was causing me all kinds of problems. I have a Wess and Jeff the mechanic were outstanding! They figured out what was going on with the shifter which was causing me all kinds of problems. I have a pretty new car it’s a 2017 Mazda six, and for this to be happening if his car is not right. More
Outstanding everyone at the dealership has been great Bought a2018 CX-5 a week ago and it has been an outstanding experience. Any issues that have needed to be addressed have been addressed immediately wi Bought a2018 CX-5 a week ago and it has been an outstanding experience. Any issues that have needed to be addressed have been addressed immediately with the utmost care,, I would recommend this dealership everyday. Everyone on the team has taken care of us and we thank them for a rewarding experience. More
Good preowned buying experience! Good people who worked hard to make my deal happen. They came through on the deal we discussed prior to me coming in and I find it important that they Good people who worked hard to make my deal happen. They came through on the deal we discussed prior to me coming in and I find it important that they honored their promise. I highly recommend Ian and Frank. More
Recall service visit This was probably the best visit I have ever had at a dealer ship. The service MGR was very attentive and on the mark. Great team there, truly profess This was probably the best visit I have ever had at a dealer ship. The service MGR was very attentive and on the mark. Great team there, truly professional organization. Thanks More
Best car buying experience I’ve ever had! From start to finish Boniface Heirs Mazda has made the car buying process simple and easy. Both Mike and Brian helped guide me through the process ans From start to finish Boniface Heirs Mazda has made the car buying process simple and easy. Both Mike and Brian helped guide me through the process answering every little question I might have along the way. I will recommend Boniface to anyone in the market for a new car and when it’s time for a new car I too will be back! Thanks for a great experience! More