Boniface Hiers Mazda
Melbourne, FL
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I'm not easy to sell a car to, but Ashlyn did it! Was very proficient and professional. Hopefully she will be promoted the next time I see her. Was very proficient and professional. Hopefully she will be promoted the next time I see her. More
I had a very positive experience purchasing a pre owned Mazda. My salesperson, Ashlyn, was quite helpful in getting the deal done. Had a couple of small issues and Ashlyn and the service and parts departme Mazda. My salesperson, Ashlyn, was quite helpful in getting the deal done. Had a couple of small issues and Ashlyn and the service and parts departments were all instrumental in resolving them. Very happy with my new car. More
Friendly, transparent and willing to work with you. Chris Forbus was a tremendous help when we needed to replace our vehicle. While we did some bargaining he was able to help get us into an affordabl Chris Forbus was a tremendous help when we needed to replace our vehicle. While we did some bargaining he was able to help get us into an affordable, clean, well maintained car. The staff there with Chris; Andre and Owen were awesome as well. Full package of top notch service. Thanks! More
Love my sporty CX5 and the service I get at Boniface Hiers is awesome! Andre was friendly and professional. He had me checked in and taken care of as soon as I arrived for my 20K mi service. This whole Hiers is awesome! Andre was friendly and professional. He had me checked in and taken care of as soon as I arrived for my 20K mi service. This whole service team always does, every time. I love the video I get of my full inspection. This is my first Mazda and I have nothing but great things to say. More
I had a flat tire and went to get a new tire. Andre in the service department was exceptionally knowledgeable and professional. Everything was taken care of in a timely manner and the cost was re Andre in the service department was exceptionally knowledgeable and professional. Everything was taken care of in a timely manner and the cost was reasonable. More
Salesman was great bought a 2018 Chevy Colorado was happy till I had some shuttering in transmission took one week to get into the Chevy dealer witch is part of the group dropped off on a Thursday night serv till I had some shuttering in transmission took one week to get into the Chevy dealer witch is part of the group dropped off on a Thursday night service manager at the Chevy dealer is great but the problem is it’s taking a long time to get approval to fix from Mazda hopefully I can get it back fixed soon More
I Am a "snow bird" from Pittsburgh and my wife is handicaped. We have a 2020 Honda Pilot on a lease that will expire in July. It is a fine vehicle BUT the AWD sets it a little too high for her to acc handicaped. We have a 2020 Honda Pilot on a lease that will expire in July. It is a fine vehicle BUT the AWD sets it a little too high for her to access. We have owned Chrysler minivans in the past and they were easier to get in. Before getting a new vehicle at the end of this lease we elected to purchase a used minivan. We both wanted a red one as our current and previous ones were white and silver. I searched the internet for a month and found one at Boniface Hiers. I spoke with a salesperson for internet calls and made a deal over the phone to buy it. It was late Friday afternoon February 4th 2020 so I agreed to drive down from Crystal River, {147 miles] on Saturday with my friend to drive the car home. When we arrived, there was a red Chrysler minivan sitting out front, as I had been told it would be. We got out and went over to see it, and a gentleman, Kasey, asked if he could help us. We told him we came to pick up the red van and I had a cashiers check for the total agreed amount. He said it was sold and I said yes I bought it yesterday over the phone. He was "taken back" and said their was a person inside who bought it. SURPRISE, SURPRISE!! We went inside and waited while Kasey spoke to the used car manager, Joe. When he came back he was VERY apologetic and said that Joe said they had a 2014 Silver Chrysler I could have for the same price as the 2012 Red one I came for. I did not want another silver vehicle so at first I said no. Kasey was very understanding and did not push me. My friend and I talked for a few minutes and I agreed to look at it. It had 20,000 more miles than the Red one ,but it was 2 years newer. We went for a test ride and I remarked the transmission seemed a little noisy when shifting. Kasey said it may be a CVT and they were a little bit noisy. We got back and after I thought it over I agreed to take it. I did the paper work and we started our trip home. When I pulled into my home my neighbor came over and asked me what was all the "whining noise" coming from my car. The transmission was going out! Monday morning I called Kasey and explained that the transmission was bad. He said he would call me back after speaking with Joe and the GM, Steven. I thought since I bought it "AS IS" Kasey would say they could not help me, WRONG, he called me back and said to bring it back and they would take care of me. I took it back and met with Wesley in the service department. He and I test drove and he agreed the transmission was at fault. He spoke with Steven and said they will fix it. On top of that he wanted to give me a loaner car!! I said thank you, I didn't need one They are currently fixing it at no cost to me. WOW!! They are a really great dealership and I highly recommend them. I will deal with them again and Kasey is on the look out for a Red one for me. It renews my faith in big companies who REALLY DO CARE about the little guy!! Tom and Janet S. More
We returned to this dealership recently to purchase our 2nd Mazda CX5, and have an excellent experience. Our salesperson, Kenneth, nicknamed Kasey was friendly, knowledgeable, helpful and honest as he help 2nd Mazda CX5, and have an excellent experience. Our salesperson, Kenneth, nicknamed Kasey was friendly, knowledgeable, helpful and honest as he helped us through the car buying process. We will return in the future. Definitely a top notch dealer with outstanding vehicles! More