Boniface Hiers Chrysler Dodge Jeep RAM

DONT VISIT OR DEAL WITH ! IF MUST, INSPECT VEHICLE THROUGHLY TOP, BOTTOM, INSIDE, OUT !! Paint flaw on vehicle only 3k miles. Wouldnt respond & got lied to numerous times. Had IF MUST, INSPECT VEHICLE THROUGHLY TOP, BOTTOM, INSIDE, OUT !! Paint flaw on vehicle only 3k miles. Wouldnt respond & got lied to numerous times. Had 2 visit 3 times, was told Jeep denied claim which should since was not factory issue. Got 5 different excuses as reason, then finally GM said to take to get estimate which we did. Sent it in & dealership refused, turns out vehicle was involved in accident but never reported. Dealership attempted repair & caused defect in paint then LIED about it when asked. Bodyshop found evidence of damage to left front hood, grill & fascia. Paint defects on ALL areas. Dealership KNEW since GM let it slip that " they had touched up" so again, another lie! Tried to give them out by just correcting hood, now they say "split" cost..so SAVE YOURSELF TIME & HEADACHES - GO TO ANOTHER DEALER !! IF you must use this dealer..go over vehicle with fine-toothed comb, every inch !! More

I must say all folks I interacted with were very friendly & helpful. Miss Ilona made the sign in painless. She certainly knows the business in regard to what is needed. She was friendly but yet professional. & helpful. Miss Ilona made the sign in painless. She certainly knows the business in regard to what is needed. She was friendly but yet professional. Overall I had a first time great experience! More

Great experience. Very reasonable on the negotiation and amazing service. Would definitely deal with again Very reasonable on the negotiation and amazing service. Would definitely deal with again More

The Service Department went above and beyond to help me with my truck!! Highly recommend!!! with my truck!! Highly recommend!!! More

The service department is awesome! ! Took my wife's vehicle here for a recall, back camera replacement and scheduled maintenance and was very glad I did. Sean kept me up to speed throug ! Took my wife's vehicle here for a recall, back camera replacement and scheduled maintenance and was very glad I did. Sean kept me up to speed throught the whole process. Very customer oriented, knowledgeable and friendly. Even when is an hour away from my house I will go there again! More

I would have given them a zero if it would have let me. Made a deal for A Wrangler High Tide they were supposed to call me to take my deposit at noon then they called at 2:30 and said some put a down payme Made a deal for A Wrangler High Tide they were supposed to call me to take my deposit at noon then they called at 2:30 and said some put a down payment on an hour ago and it is first come first serve. Well I was first then while waiting on dealership to take my money they take money from some else and try to sell me on a different vehicle. Salesman was Nice but apparently the sales mangers don’t have their stuff together. Tried to call sales manager and he won’t even take my call. I will send my money elsewhere. More

The service department is a joke they have no idea what they are doing. be to them twice. the worst service from a dealership I have ever seen. they are doing. be to them twice. the worst service from a dealership I have ever seen. More

I was in the Market for a Jeep Gladiator for months and finally went back to the first dealership that went to. Boniface was very transparent with their prices and made the car buying experience enjoyable. finally went back to the first dealership that went to. Boniface was very transparent with their prices and made the car buying experience enjoyable. I would highly recommend working with Tim Bidwell if you have the chance. There was no crazy haggling and in the end truly made me feel like I received a deal. More

Total bait and switch. Put money down to hold a car in transit. Kept asking for final numbers. When final numbers finally came - they jacked up MSRP by 4 grand and reneged on everything they sent me prior transit. Kept asking for final numbers. When final numbers finally came - they jacked up MSRP by 4 grand and reneged on everything they sent me prior including trade value, cap cost reduction.......RUN AWAY! More

I do not recommend this dealership! The salesman who sold me my 2020 Jeep Renegade was very nice, but it ends there. The service department is horrible! After the purchase of a new vehicle the service depart me my 2020 Jeep Renegade was very nice, but it ends there. The service department is horrible! After the purchase of a new vehicle the service department becomes the real test of a dealership, and they failed miserably. You can never speak to them! You'll have to wait over 20 minutes on the phone, and they still won't answer. When you finally get someone from service you get yelled at. I gave up with service dept and contacted corporate they assigned a case manager to help me with this lousy dealership. Corporate for Chrysler is excellent. I highly recommend a jeep product, just buy it somewhere else. I am 64 and a disabled First Responder. I suffered a brain injury in the line of duty. That is another issue. I would encourage disabled veterans and disabled First Responder to stay away from this place. I don't think that our service and sacrifice means anything to these people, except for our money. Just stay away from this place. More