Boniface Hiers Chrysler Dodge Jeep RAM
Cocoa, FL
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I just bought a new truck and there is an imperfection in the steering wheel so I brought it in to get it Warrantied and the advisor said I have to take it to the dealer I bought it from and they won’t look the steering wheel so I brought it in to get it Warrantied and the advisor said I have to take it to the dealer I bought it from and they won’t look at it. Nice to know as usual this dealer turns down warranty work. More
DONT VISIT OR DEAL WITH ! IF MUST, INSPECT VEHICLE THROUGHLY TOP, BOTTOM, INSIDE, OUT !! Paint flaw on vehicle only 3k miles. Wouldnt respond & got lied to numerous times. Had IF MUST, INSPECT VEHICLE THROUGHLY TOP, BOTTOM, INSIDE, OUT !! Paint flaw on vehicle only 3k miles. Wouldnt respond & got lied to numerous times. Had 2 visit 3 times, was told Jeep denied claim which should since was not factory issue. Got 5 different excuses as reason, then finally GM said to take to get estimate which we did. Sent it in & dealership refused, turns out vehicle was involved in accident but never reported. Dealership attempted repair & caused defect in paint then LIED about it when asked. Bodyshop found evidence of damage to left front hood, grill & fascia. Paint defects on ALL areas. Dealership KNEW since GM let it slip that " they had touched up" so again, another lie! Tried to give them out by just correcting hood, now they say "split" cost..so SAVE YOURSELF TIME & HEADACHES - GO TO ANOTHER DEALER !! IF you must use this dealer..go over vehicle with fine-toothed comb, every inch !! More
I must say all folks I interacted with were very friendly & helpful. Miss Ilona made the sign in painless. She certainly knows the business in regard to what is needed. She was friendly but yet professional. & helpful. Miss Ilona made the sign in painless. She certainly knows the business in regard to what is needed. She was friendly but yet professional. Overall I had a first time great experience! More
The service department is awesome! ! Took my wife's vehicle here for a recall, back camera replacement and scheduled maintenance and was very glad I did. Sean kept me up to speed throug ! Took my wife's vehicle here for a recall, back camera replacement and scheduled maintenance and was very glad I did. Sean kept me up to speed throught the whole process. Very customer oriented, knowledgeable and friendly. Even when is an hour away from my house I will go there again! More
I would have given them a zero if it would have let me. Made a deal for A Wrangler High Tide they were supposed to call me to take my deposit at noon then they called at 2:30 and said some put a down payme Made a deal for A Wrangler High Tide they were supposed to call me to take my deposit at noon then they called at 2:30 and said some put a down payment on an hour ago and it is first come first serve. Well I was first then while waiting on dealership to take my money they take money from some else and try to sell me on a different vehicle. Salesman was Nice but apparently the sales mangers don’t have their stuff together. Tried to call sales manager and he won’t even take my call. I will send my money elsewhere. More
The service department is a joke they have no idea what they are doing. be to them twice. the worst service from a dealership I have ever seen. they are doing. be to them twice. the worst service from a dealership I have ever seen. More
I was in the Market for a Jeep Gladiator for months and finally went back to the first dealership that went to. Boniface was very transparent with their prices and made the car buying experience enjoyable. finally went back to the first dealership that went to. Boniface was very transparent with their prices and made the car buying experience enjoyable. I would highly recommend working with Tim Bidwell if you have the chance. There was no crazy haggling and in the end truly made me feel like I received a deal. More