Boniface Hiers Chrysler Dodge Jeep RAM

Everyone Friendly, helpful, patient and Awesome So far :) Everyone has been awesome. Ed H. sales - Super patient with my quirks and got me the car I really wanted!!! I just took it in for the fi So far :) Everyone has been awesome. Ed H. sales - Super patient with my quirks and got me the car I really wanted!!! I just took it in for the first Oil Change, on a Saturday and I was in and out in <30minutes!!! Staff was efficient, friendly and answered my silly questions without hesitation or weird looks :) Thanks EVERYONE at Boniface - Merritt Island!!! D. Isaacs More

recalls / updates Craig and everyone were very courteous and professional. The estimate wait time was very accurate. Providing transportation instead of waiting a Craig and everyone were very courteous and professional. The estimate wait time was very accurate. Providing transportation instead of waiting at there is a plus. More

Did not come anywhere near honoring KBB Instant Cash Value I received an Instant Cash email from KBB-referring me to one of their partner dealers (Bonifac Hiers Dodge Chrysler Jeep) of $18,664 for my 2013 Ford I received an Instant Cash email from KBB-referring me to one of their partner dealers (Bonifac Hiers Dodge Chrysler Jeep) of $18,664 for my 2013 Ford Flex. I showed up and was promptly asked, "What were you looking to get for your Flex?" and I told them I had the KBB Instant Cash Offer of $18,664. They ignored the info and the Used Car Manager did an independent evaluation. After 25 minutes of waiting, the Used Car Consultant returned with an offer of $14,000. They had double deducted for vehicle mileage and given my vehicle a "Fair" condition evaluation. I told the Sales Consultant that this was a waste of time and walked out. 2 days later I received a cash offer of $18,000 from another dealership. If Boniface Hiers CDJR is not going to honor (or come anywhere close to a program they are pushing with KBB Instant Cash Value), then they should not have wasted my time. I sent a follow up email to Debbie Terry the Inventory Manager saying that my visit was a waste of time and she did not ACKNOWLEDGE MY EMAIL or APOLOGIZE that the offer was not anywhere close to what I was sent in the KBB Instant Cash Value offer. Steer clear of Boniface-Hiers CDJR!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Would like to see the service side of things improve When leasing a vehicle, the oil changes are required to be done at the dealership. This is fine, except there are no appointments allowed for oil chan When leasing a vehicle, the oil changes are required to be done at the dealership. This is fine, except there are no appointments allowed for oil changes. Most folks do not have the luxury of blocking out 1-2 hours for an oil change, and it seems silly they should have to. An "express" lane should be just that...EXPRESS. I understand there are issues with staffing, and that you have no control over how many customers come in for service, but this is precisely why appointments would make sense. I dread using the service department, because I know that even something as simple as an oil change will take up a good portion of my day. Also, it would be helpful if lease customers were told at the time of sale that all 4 free oil changes had to be used within 2 years. (On a 3-yr lease, this rule makes zero sense.) We ended up forfeiting one of our free oil changes because we were never told by the salesperson that they expired after 2 years. More

Great service Techs are informative and courteous, great service all around. I was able to turn in my vehicle early so I could get on with my day's schedule and it Techs are informative and courteous, great service all around. I was able to turn in my vehicle early so I could get on with my day's schedule and it was ready on time. More

Plum crazy hemi I have bought 9 vehicles here over a duration of 15 years. I could go to numerous dealers nearby but I choose travel the extra hour in exchange for th I have bought 9 vehicles here over a duration of 15 years. I could go to numerous dealers nearby but I choose travel the extra hour in exchange for the excellent service and celebrity treatment. Of course it helps to have the credit worthiness but with a call or text we order the vehicle, it materializes and I show up to pick it up and sign papers in less than an hour. No need to haggle , second guess info, or ask for better finance plans. Currently have 6- Ram 4x4 for business and a new plum crazy 6.4 hemi Challenger that drives and performs as billed if not better. Plan to continue my business here forever and as an added bonus it's a great excuse to visit the East Coast More

Recieved excellent service, Purchased a new 2016 Dodge Lariat Truck today and could not be more satisfied . Anthony took the time time to assist me with mythony Wagoner new trk Purchased a new 2016 Dodge Lariat Truck today and could not be more satisfied . Anthony took the time time to assist me with mythony Wagoner new trk. More

The Service Dept is the best I ever delt with , great staff! Very informative with what service my Jeep needed , and upfront and honest , tech's and service advisor was great , what a great team they have there Very informative with what service my Jeep needed , and upfront and honest , tech's and service advisor was great , what a great team they have there and very clean also! Sincerely D. Hooker More

2014 Jeep Grand Cherokee Warranty Repair Very pleased with the service and and experience. I took my used vehicle that I just purchased in for warranty work and they treated me with great cus Very pleased with the service and and experience. I took my used vehicle that I just purchased in for warranty work and they treated me with great customer service. More

Recent purchase and service Purchasing a vehicle is an experience some of us do not want to go through due to the pressure and stress of the dealership. My experience was just th Purchasing a vehicle is an experience some of us do not want to go through due to the pressure and stress of the dealership. My experience was just the opposite. Ed Hennessey and Brian took care of me and believe it or not, it was a pleasure working with both of them. The whole process was streamlined to a point of not hanging out at the dealership all day. We did it less than an hour. I have bought many cars in the past but this was enjoyable. I also had some service on the new purchase and that also went very well and they are fast! I have recommended the dealership to other MOPAR car enthusiasts telling them about the dealership and service. What I had noticed the most was a wide variety of vehicles which I did not see at my last dealership. Keep up the great work and service. Thank you More