Boniface Hiers Chrysler Dodge Jeep RAM

Shop Foreman Jim Moran is exemplary! I cannot say enough about Shop Foreman Jim Moran. He went above and beyond to rectify my recent service visit, which through no fault of his own, was I cannot say enough about Shop Foreman Jim Moran. He went above and beyond to rectify my recent service visit, which through no fault of his own, was a bit flawed. Jim's efforts were remarkable and because of him I left a very happy and satisfied customer. He took a disastrous customer service situation and turned it into a satisfying experience. Thanks to Jim Moran I will definitely be back and will buy my next car from this dealership. Ilona was also very helpful accommodating! More

Fast Express Lane Nice all around experience, always enjoy the same people that are always there to make your problems better. I have two cars that I will continue too Nice all around experience, always enjoy the same people that are always there to make your problems better. I have two cars that I will continue too service there. More

Awesome Car Buying Experience at Boniface Hiers! I just purchased a new 2017 Wrangler Unlimited Sport Freedom Oscar Mike Chief Jeep last weekend from Boniface Hiers Chrysler Dodge Jeep RAM in Merritt I just purchased a new 2017 Wrangler Unlimited Sport Freedom Oscar Mike Chief Jeep last weekend from Boniface Hiers Chrysler Dodge Jeep RAM in Merritt Island, FL. I had been in there several times looking and had talked to Salesmen, Eric. What I liked about him, was he didn't pressure me. I finally found a Jeep that I wanted in Orlando, but I wouldn't deal with them because, they low balled me on my trade-in. I came back to Boniface Hiers and told them that I had found the Jeep that I wanted; could they get it for me. To make it short, they did. They exceeded my expectations, got my Jeep the next day and gave me the same price that Orlando had on it too. Plus they gave me a $1000.00 more than the Orlando Jeep dealer on my trade. I live on Merritt Island and I prefer to buy local, if I can. I'm sure glad that I did. I gained a Forever Warranty and a highly ethical dealership. Eric in the Finance Dept. also got me an awesome finance interest rate! I'm very happy with my new Oscar Mike 2017 Jeep Wrangler. Thank you Boniface Hiers, keep up the great work! More

At the start This is one 5 star dealer when asked to do the impossible they just smile and they say when do you want or need it My wife and I have been dealin This is one 5 star dealer when asked to do the impossible they just smile and they say when do you want or need it My wife and I have been dealing with these guys for a long time David and Gordon are the best We ask them to find a Jeep for us with in four hours they had an answer and in do time I had my Jeep >> YOU GUYS ROCK <<< and would and will recommend them all day long Thank you Boniface Jeep More

Excellent, Honest Service The Service Manager, Craig, always takes the time to explain what service my Wrangler needs... and what it doesn't. I trust the Boniface Hiers Service The Service Manager, Craig, always takes the time to explain what service my Wrangler needs... and what it doesn't. I trust the Boniface Hiers Service Department because they always perform quality service and keep my Jeep running great, without charging me for anything I don't really need. More

Smooth Experience Anthony in Sales was committed to the sale of our new vehicle. The process was very smooth, making for a great experience. Ross in Service made ever Anthony in Sales was committed to the sale of our new vehicle. The process was very smooth, making for a great experience. Ross in Service made every effort to meets our needs More

Making Our Christmas Vehicle Problem Free The Boniface Hiers team is awesome. The second week of December we decided to go Boniface Hiers to just look at vehicles. Walter patiently guided us The Boniface Hiers team is awesome. The second week of December we decided to go Boniface Hiers to just look at vehicles. Walter patiently guided us to a pre-owned vehicle that was in pristine condition and fit what we were looking for, a 2010 Town and Country. We just couldn't pass it up. We wanted a vehicle that would serve well for family visiting and vacationing in Florida. Then we worked with Brian for the financing paperwork and he diligently guided us to an excellent deal and expertly advised us about the extended warranty options available to us. After all of that we happily drove it home. That same weekend and did a lengthy drive to Orlando. Unfortunately, through no fault of anybody, the vehicle developed an unforeseen problem that even the most seasoned mechanic could not foretell. We managed to have the vehicle towed back to the Boniface Hiers repair team and everybody from Craig and Jim in the service department, to Brian and Gordon in the front sales offices have truly "bent over backwards" to make sure we were satisfied customers. They made sure that the vehicle was fixed to not repeat the same problem and they went above and beyond to even have my towing charge reimbursed to us. I am confident in what they communicate that they will work with you to keep you happy and if the vehicle has a problem let’s work together to fix it. Through their actions the vehicle served us excellently and has made the difference in a smoothly traveled and happy holiday season. Thanks again! More

Do yourself a favor and go to a different dealership Got a few trucks from Boniface and you would think they would treat you better a little better as a loyal customer but that doesn't happen. Took my tr Got a few trucks from Boniface and you would think they would treat you better a little better as a loyal customer but that doesn't happen. Took my truck into maintainence and they ended up changing my oil 4000 miles too soon. They apologized for the "error" then at the end they charged me $10 and put it under "miscellaneous". Turns out I payed for a box of shop rags as a kicker. Not to mention them putting little to no effort into searching for a truck out of state because I had EP pricing and there wasn't enough in it for them More

Bent Over Backwards Gio and his manager Gordon tried their hardest to find a vehicle with the features we were looking for - even to offering to drive out of state to ret Gio and his manager Gordon tried their hardest to find a vehicle with the features we were looking for - even to offering to drive out of state to retrieve one that they would then modify with leather seats. We settled for one on their lot - and it wasn't settling at all, but the perfect choice. The final price was quite manageable. We'll be back. More

Very easy and straight forward Both the salesman and finance manager were very honest and easy to deal with. No pressure. I hate buying vehicles and this was by far the best experie Both the salesman and finance manager were very honest and easy to deal with. No pressure. I hate buying vehicles and this was by far the best experience I've had. More