Boniface Hiers Chrysler Dodge Jeep RAM

Awesome Experience!! Just bought a used truck Chevy Silverado from Boniface. Kirk was a Sales person he was so informative and looked out for our best interest. A pleas Just bought a used truck Chevy Silverado from Boniface. Kirk was a Sales person he was so informative and looked out for our best interest. A pleasure to work with, made the experience delightful!! Also, the office manager Brian was so professional and helpful. Will be coming back for other purchases. Great dealership, awesome experience!!! Carol More

Very Poor Service Purchased a new Jeep Wrangler last year from Boniface Dodge Jeep in Merritt Island. About 8 weeks after purchase rust started to leach out around the Purchased a new Jeep Wrangler last year from Boniface Dodge Jeep in Merritt Island. About 8 weeks after purchase rust started to leach out around the bumper bolts. Returned to dealer and spoke to the service manager Ed O'donnell. He said he would do a courtesy cleaning one time as this rust was normal to the area which I disputed. After cleaning I asked where I could purchase cleaner and he said it had a mild acid base and was not sure if it was safe for continued use and that the dealer buys it in bulk. A short time later rust returned and around the bolts he used it on and my bumper was stained. I returned to dealer and he denied using the acid base cleaner and insinuated that I did it and there was nothing else he could do for me. I called Chrysler customer service and after negotiating with them they agreed to pay $500 towards a $517 bill to have all bolts removed, powder coated and re-installed. The body shop said upon removing bolts only the visable part was painted. The rest of bolt was raw rusted metal. I returned to dealer prior to repairs for an oil change and spoke to my salesman about how un satisfied I was with the service department. He said he would have the GM call me which never happened. I would advise anyone to stay away from this dealer. Where my sales experience was fine, the service after the sale was non-exsistant. The service department messed the finish on my bumper up and the sales manager lied about it. He was wanting me to accept the bolt problem as normal as other new Jeeps on the lot were rusted. I felt if I was able to negotiate with Chrysler and got them to agree to repair I had done , he could of done this too. It is his job If you deal with this gentleman get it in writing. It was also very disheartening that the GM did not have the decency to call me. I will never do business with this unscrupulous dealership again. BEWARE! One last note, the reason I waited so long to post this is that I was waiting to be reimbursed by Chrysler for money I paid for out of my pocket for the repairs before telling my story. More

Easiest experience buying a vehicle Live in Fort Lauderdale. FL and found the Jeep I was looking for online. Contacted Bobby Keeler in sales and within a day, I bought the vehicle. Bobby Live in Fort Lauderdale. FL and found the Jeep I was looking for online. Contacted Bobby Keeler in sales and within a day, I bought the vehicle. Bobby even drove it down to deliver and drove my trade in back up. No hassle, no games. More

Excellent service Very satisfied, excellent service, Craig went above and beyond to help me. I will definitely return and recommend this service dept. thank you for all Very satisfied, excellent service, Craig went above and beyond to help me. I will definitely return and recommend this service dept. thank you for all your help More

staff was knowledgeable and helpful. Staff was knowledgeable and helpful. The final deal was negotiated fairly. All staff were always friendly and we know will be helpful in the future. Staff was knowledgeable and helpful. The final deal was negotiated fairly. All staff were always friendly and we know will be helpful in the future. More

Pleasant Always enjoy dealing with Ross. He seems to get things done and is on top of everything. Now he needs to come off of some good fishing numbers so I ca Always enjoy dealing with Ross. He seems to get things done and is on top of everything. Now he needs to come off of some good fishing numbers so I can catch some keepers! Also tell him to stop reeling backwards he looks like a googan! More

New Jeep Owner I was very pleased with the dealership from my salesman Patrick Furru to my financing with Brian Ward I couldn't have asked for better service. Brian I was very pleased with the dealership from my salesman Patrick Furru to my financing with Brian Ward I couldn't have asked for better service. Brian went above and beyond because I was unsure about the extended warranty so I came back a week after I purchased the vehicle and he was more than willing to go over everything again with me. I would recommend this dealership to everyone. Thank you again to Patick and Brian More

As good as it gets - true professionalism at work. Boniface Hiers Chrysler Dodge Jeep RAM dealership is one of the BEST dealership I have ever encountered. Their sales and service departments are prof Boniface Hiers Chrysler Dodge Jeep RAM dealership is one of the BEST dealership I have ever encountered. Their sales and service departments are professional at its finest. However, the quality that we have encountered with our Jeep Cherokee is the worse since our 80’s Chrysler ‘K’ car…. The design (Inside & outside) is truly excellent, but Chrysler Corporation quality control is horrific which puts tremendous pressure on the dealership…. More

Buying used car Eric Davis was our sales representative and he was outstanding. We got the vehicle we wanted with a complete explanation of all of our questions and Eric Davis was our sales representative and he was outstanding. We got the vehicle we wanted with a complete explanation of all of our questions and concerns. This is a class act. More

professional, friendly,got what I wanted Those of the dealership that I was dealing with or introduced to were genuinely friendly and professional . I had a bad experience with another dealer Those of the dealership that I was dealing with or introduced to were genuinely friendly and professional . I had a bad experience with another dealership this one was very customer oriented and the whole experience was good. More