Boniface Hiers Chrysler Dodge Jeep RAM
Cocoa, FL
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Chrysler They are relatively fast, and I've never had to return because something wasn't done right. The absolute ONLY thing I would have criticism of are the They are relatively fast, and I've never had to return because something wasn't done right. The absolute ONLY thing I would have criticism of are the Heirs people. The other staff are responsive, kind, respectful...but not them. More
First Maintenance on Chrysler 2016 T&C I am new to Florida with a new car that was making a different noise originating from the engine compartment. Craig was patient, thorough and profes I am new to Florida with a new car that was making a different noise originating from the engine compartment. Craig was patient, thorough and professional. He asked the right questions during the interview and personally reviewed my concerns with the service technician assigned to work on my car. I received an update while I waited and spoke with the service tech when the job was completed. I would recommend Craig Hiers and the service dept.at Boniface Hiers. to anyone needing competent automotive service, More
excellent service I went to Boniface Hiers on Saturday Sept 16, 2017. I checked in with Ilona McCarty as usual. She has been the BEST in service people and I have bee I went to Boniface Hiers on Saturday Sept 16, 2017. I checked in with Ilona McCarty as usual. She has been the BEST in service people and I have been doing the extended warranty program for 4yrs now. I had a recall and checked in with Josh at the service desk. He checked to verify they had the recall part. He did a great job of checking me in and out on the recall side of it.. We were discussing the time required to do the job. Jim Moran overheard and stepped in. He said he could have me out sooner if I wanted to do it that day. I said great. And if it did over run I could understand that. Jim kept tabs on the progress of the vehicle and kept me abreast of the progress. I do not know the names of the mechanics involved but do appreciate all they did. The one who did the recall work was a very nice person and enjoyed talking with him. My hats off to all these people. An excellent example of service personnel. Especially since everyone had been thru a hurricane! . More
The way buying a vehicle should be! Very easy transaction! Didn't even have our trade in with us, We stopped by to look at the Pacifica Limited vans in stock.We had looked at one in Pala Very easy transaction! Didn't even have our trade in with us, We stopped by to look at the Pacifica Limited vans in stock.We had looked at one in Palatka and had gotten a price from them with our trade in, Boniface beat their price by $2500. No hassle very pleasant transaction. They told us to take our new Pacifica home with us (we were in our rv) and they would come up the following week and pick it up, which they did. More
Service the way it should be!! This dealerships service department is a model how it should be. Titusville dodge is where I bought the car. Getting an appointment or someone there t This dealerships service department is a model how it should be. Titusville dodge is where I bought the car. Getting an appointment or someone there that doesn't act like you are bothering them is impossible. Merritt island was a breath of fresh air. I will never buy another car from Titusville but Merritt Island will get my business for sure. I would recommend Ross in service he was great and went above and beyond to look up my extended warranty and help me put in the claim. His customer service was great. Thank You More
Buyer's experience I went to the dealership to co-sign for my son and wound by buying a car for myself. I was very impressed with my son's salesman. Kirk Morrison made y I went to the dealership to co-sign for my son and wound by buying a car for myself. I was very impressed with my son's salesman. Kirk Morrison made you feel comfortable and easy to deal with. He was very knowledgeable about car. Everyone from the Sales Manager - Gordon Cramer to the Financial person - Mr. Bartalot was very helpful and congenial. They made me feel very important and special. More
Recommend Kirk Morrison serched to find exactly what I needed, found it, and I bought it. Price was good, knowledge was good and everyone helped me from start t Kirk Morrison serched to find exactly what I needed, found it, and I bought it. Price was good, knowledge was good and everyone helped me from start to finish More
Good job Brought my Jeep Patriot for installation of a part for a seat issue. The staff was very professional and accommodating. The wait time was less than Brought my Jeep Patriot for installation of a part for a seat issue. The staff was very professional and accommodating. The wait time was less than hour and the customer lounge was comfortable. More
Great service My car was ready before the time quoted. Service waiting area was updated and the free wifi and TVis an added benefit. Cold bottled water and fresh co My car was ready before the time quoted. Service waiting area was updated and the free wifi and TVis an added benefit. Cold bottled water and fresh coffee another benefit. More
Best experience Best dealership in this area , I haven't had this good experience since my husband stop selling cars, this is coming from the daughter of a car sales Best dealership in this area , I haven't had this good experience since my husband stop selling cars, this is coming from the daughter of a car salesman. Everyone was professional, easy to talk with knowledgeable, it was great and I love our 2017 Dodge caravan. More