
Boniface Hiers Chrysler Dodge Jeep RAM
Cocoa, FL
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Took the time to find what I wanted at the price I wanted I shopped around for the right vehicle and brought them my best offer, they beat the offer and then took the time to show me how I could save more mon I shopped around for the right vehicle and brought them my best offer, they beat the offer and then took the time to show me how I could save more money by leasing versus buying. I don't like to lease but this time it made sense and I got the vehicle I wanted for less money. First time a dealer took the initiative to save me money and I appreciated it. More
all good , this was for some recall items and a new antennae, everything went fine ecept for price quote of possible $200 to fix one jet window washer that w , this was for some recall items and a new antennae, everything went fine ecept for price quote of possible $200 to fix one jet window washer that was totally out of line $200.00 man you got to be a millionare to pay that kind of money... More
2014 Jeep Compass Recall My recall was taken care of with no problem. I also had the oil changed while I was there. Staff was friendly and took great care. I will definitely My recall was taken care of with no problem. I also had the oil changed while I was there. Staff was friendly and took great care. I will definitely go back. More
"The Best Truck Buying Experience Ever" My wife and I were just looking for a truck, not looking to buy. Huck and Kirk came out to show us what the Ram Trucks had to offer. They took their t My wife and I were just looking for a truck, not looking to buy. Huck and Kirk came out to show us what the Ram Trucks had to offer. They took their time to answer all of our questions before we agreed to see the cost of a couple of their trucks. Once inside they were showing us the price of the trucks, we saw the 2018 Hydra Blue RAM 1500 Sport on the showroom floor. I never thought I would see myself in that truck, but Huck and Kirk made it happen without any back and forth dickering. I told them what I could afford and the next day they had the deal closed and were just waiting for us to come back and see their offer. For the very first time in my life, I got to drive away in a vehicle from the showroom floor. Thank you for the awesome buying experience, if anyone wants to have a "No Hassles" experience like I did, go see Huck and Kirk!!! More
Great Service They did a great job and answered every question I had about the service work they provided. Craig thank you for your time and I look forward to meet They did a great job and answered every question I had about the service work they provided. Craig thank you for your time and I look forward to meeting you again. More
Hidden fees and not knowledgeable of Heavy Duty Ram Trucks I’ve been taking my vehicles to Boniface Hiers Chrysler for years now, mostly because they were close to where I lived. Well this is the last time as I’ve been taking my vehicles to Boniface Hiers Chrysler for years now, mostly because they were close to where I lived. Well this is the last time as I always have problems. Having an extended warranty on my 2014 Ram 3500, with a $100 deductible I end up being charged almost $225, including $30 for “misc shop supplies” which must be a fleecing for Boniface customers as extended warranties apparently don’t cover that or tax. I’ve used this warranty before and paid $100 deductible and that was it. The other charges included a $54 inspection where they didn’t find anything other than supposedly my new tires need replaced. When I asked Ross the service advisor “what could have damaged the tires?” Ross told me that tires on a 2014 Ram 3500 dually only last 15,000 miles which I know to be false but the tires only have a few thousand miles on them regardless. Since they are new tires with a tire warranty I was going to try and resolve it with them but Ross only offered to sell me some new ones. This wouldn’t be such a big deal except last time I was there he charged me 2 hours labor for remove 2 bolts from the grille guard to replace a headlight under factory warranty. Every time I go in for work I go to the cashier and there are charges I never agreed to and/or are bogus. They seem to know very little about diesel trucks as well as the last time I had the tires rotated they flipped my Alcoa rims inside out on the unfinished side. It’s fairly well known that when rotating dually tires they have to be remounted and the rims stay in the same position. Needless to say I will be finding another shop to go to after several disappointing service appointments at Boniface Hiers Chrysler Dodge Ram! More
Awesome New Car Purchase Experience My husband and I received excellent attention and customer service. The sales manager and salesman were very professional, helpful and friendly. We My husband and I received excellent attention and customer service. The sales manager and salesman were very professional, helpful and friendly. We definitely had an excellent experience and will always deal with them. Best new car purchase experience we ever had. First rate! More
60K Inspection Very satisfied with customer service and with Technician who worked on my car!! Also happy to drive me home and pick me up after my car was done!!! Very satisfied with customer service and with Technician who worked on my car!! Also happy to drive me home and pick me up after my car was done!!! More
Great customer service This was the best oil change experience I have had. The lady that runs the express lane (I can't remember her name) was very friendly! They got me rig This was the best oil change experience I have had. The lady that runs the express lane (I can't remember her name) was very friendly! They got me right in and out. I will definitely be back. More
Our experience was outstanding Our recent experience with the service department was relatively short, however we feel it rates a excellent level of service. On the other hand the Our recent experience with the service department was relatively short, however we feel it rates a excellent level of service. On the other hand the extensive time we spent with the sales team was completely pleasurable and outstanding. Their knowledge, expertise, friendliness and courtesy rank with the very best. I unequivocally would recommend this dealership and sales team without hesitation. More