Boniface Hiers Chrysler Dodge Jeep RAM

Great help and support and job by. Jim. Moran Jim Moran was the one who helped me the most. Making things right with my truck and falling up with me to make sure I was happy Jim Moran was the one who helped me the most. Making things right with my truck and falling up with me to make sure I was happy More

Very satisfied with service Everyone in the service department my wife and I encountered is professional, courteous, and knowledgeable. The shop foreman, Jim Moran takes the time Everyone in the service department my wife and I encountered is professional, courteous, and knowledgeable. The shop foreman, Jim Moran takes the time and effort to make things right for the customer and is totally committed to customer satisfaction. More

Had very good service with shop foreman Had a warranty issue with tires on my new jeep and dealership wasn't willing to help out at first, but the shop foreman took the time and was a great Had a warranty issue with tires on my new jeep and dealership wasn't willing to help out at first, but the shop foreman took the time and was a great advocate for me to get the service that was needed. absolute 5 ***** star rating for Jim the shop foreman. Thank you... More

Beware!! Expect to be led astray by lies!! I have owned my Dodge truck for over 16 years and this is the worst dealership I’ve ever been to. Took it in for a simple seatbelt fixed had alread I have owned my Dodge truck for over 16 years and this is the worst dealership I’ve ever been to. Took it in for a simple seatbelt fixed had already troubleshot the problem told him what I wanted done. RossSmith the shop advisor call me within the hour telling me I need new seat belts that will cost me $1000 I told him I’d be up to get the truck then he changed his story and said he could fix the driver side for $318 so call them when they said it be ready come to find out now they say they need to put the part on that I wanted them to put in in the first place I told him forget it get my truck ready to go I was coming to get it. It was very apparent they’re dishonest and don’t know what they’re doing !!nothing but crooks and liars and I really hope people will be wary I have never been so upset witha dealership in my life. Very Unhappy makes me sad because I always talk dodges up i’m so upset I may just have to go GMC which makes me sad because I have loved my Dodge truck .I just want to warn other people be aware that they are going to hit you with some high price stuff you don’t need please be aware oh yes and then to top it all off when I went to get my truck had a completely dead battery I drove it in there in perfect working condition absolutely terrible service !!!! More

Rude, out for your $ First greeted at “express” service desk by young lady who asked me to back my car out, park “over there”, and go see someone else “through that door”. First greeted at “express” service desk by young lady who asked me to back my car out, park “over there”, and go see someone else “through that door”. I obeyed, finally explained to the service rep that I had an appointment for a recall service and that I was having trouble filling the gas tank because the fume recovery system was shutting it off every few seconds. I waited two hours without a word from anyone. Finally I went to the service desk, saw that my car was parked outside and asked if it was ready. Service rep says, “it’ll be ready soon, but it looks like you need a new gas tank, that’s $1600.” Since there is no problem with the gas tank, merely a little rubber tube that vents fumes from the tank, I was unhappy and loudly declined to take their generous offer. I was then informed that I owed them $131 for the honor of being told that I need an unnecessary $1600 gas tank. Rude people, questionable honesty. More

Shop Foreman was great! The Shop Foreman, Jim Moran, was very responsive to our concern regarding a vibration when we would put our 2014 Jeep Cherokee in reverse. He quickly The Shop Foreman, Jim Moran, was very responsive to our concern regarding a vibration when we would put our 2014 Jeep Cherokee in reverse. He quickly diagnosed the problem and ordered the part for the repair. We were informed the car was still safe to drive, scheduled the date for the repair which would be considered as warranty work, with no charge to us. On the date of the service the repair was accomplished in about half the time we were originally told it would take. We were very pleased with the work to eliminate the vibration we had identified. The Shop Foreman was great, the Service Writer was also friendly and good to work with, We were quite pleased with the service we received. More

Excellent Service by Jim's Team Amazing service by Jim's team. Fixed my AC blower, and windshield molding that my car is now silent as ever in the interior. Also SUPER FAST SERVICE! Amazing service by Jim's team. Fixed my AC blower, and windshield molding that my car is now silent as ever in the interior. Also SUPER FAST SERVICE! I was expecting to camp out all day in the waiting room, and brought my laptop/work with me, and Jim had me out of there lightning fast. Big thanks, great first experience with service at Boniface....worth the extra drive for me! More

our salesperson jason or his name was jeremy was great our sales person was very polite, patient informative and was able to answer all our questions as well as work with our trade in. We were very plea our sales person was very polite, patient informative and was able to answer all our questions as well as work with our trade in. We were very please. WILL we go there for our next car absolutely. every one was so friendly. More

30,000 mile servhce Service staff is ALWAYS outstanding; very friendly and professional. I will always bring my car here for service and will buy another car here in the Service staff is ALWAYS outstanding; very friendly and professional. I will always bring my car here for service and will buy another car here in the future. I’ve purchased / leased 4 cars from a Hiers owned dealership already. More

I did one of these a couple days ago. The service was very good. They answered my questions. I was out the door in record time. I like to go back for service where I bought the car, They k The service was very good. They answered my questions. I was out the door in record time. I like to go back for service where I bought the car, They know what it needs. More