Boniface Hiers Chrysler Dodge Jeep RAM

Went above and beyond for me I dropped my vehicle off for repair on a Friday only to find that the dealership needed a part not available until the following Wednesday or Thursday I dropped my vehicle off for repair on a Friday only to find that the dealership needed a part not available until the following Wednesday or Thursday. I decided to leave the the vehicle and use my wife’s car for the week. I was surprised to get the call the next day that the work was complete. I was also surprised to find out that the shop foreman (Jim Moran) had made extra effort to get the parts and then brought someone in on a Saturday to get the work done. That is FANTASTIC customer service. Thanks Jim. More

maintenance service We didn't have an appointment for our maintenance service but we were greeted and the service was done in a very timely manner. Oil change, tire rota We didn't have an appointment for our maintenance service but we were greeted and the service was done in a very timely manner. Oil change, tire rotation and etc. Thank You More

Outstanding service. My car was in on a recall (air bag), tire rotation, wiper blade replacement, and a brake job. Good job all around. All my questions were answered. My car was in on a recall (air bag), tire rotation, wiper blade replacement, and a brake job. Good job all around. All my questions were answered. More

2 Recalls service Everyone was very pleasant. From the service manager, parts associate and the shuttle driver.. everyone was courteous and friendly. Great service and Everyone was very pleasant. From the service manager, parts associate and the shuttle driver.. everyone was courteous and friendly. Great service and convenience.Happy experience. More

All fixed up I brought in my Ram 1500 for HVAC service, along with a bunch of other things (noise from steering system, routine maintenance items, and other minor I brought in my Ram 1500 for HVAC service, along with a bunch of other things (noise from steering system, routine maintenance items, and other minor things). Ross was very friendly and professional. Within less than 24 hours, he contacted me with the results of the shop's troubleshooting, plus a repair estimate. The work was completed satisfactorily (overall), within the time frame I requested, plus he relayed from the technicians some recommended future repair items. On the way out, I also talked with Jim, the shop foreman, who wanted to ensure I had enjoyed a positive experience at the service center. He spoke well of his technicians. I will be back within a year to complete the recommended repair items. More

'12 challenger service service worked with me on the best time for me and the dealership to drop off vehicle for repair. service shop foreman worked with me on the peculiari service worked with me on the best time for me and the dealership to drop off vehicle for repair. service shop foreman worked with me on the peculiarities of the symptoms. Vehicle was thoroughly inspected for door dings, paint and body damage prior to entering the bays. Work was completed correctly the first time. vehicle was completed on time and on budget. More

Broken radiator over flow cap On holidays from Canada and I was loosing coolant. Called the dealer to see if the part was in stock and it was. Drove 25 miles got and was greeted On holidays from Canada and I was loosing coolant. Called the dealer to see if the part was in stock and it was. Drove 25 miles got and was greeted by Jim Moran. Jim removed the broken cap with players as I had no tools. He was very friendly and professional. As I'm 1400 miles from home Jim stated that if I still have a coolant loss issue he would squeeze me in for repair work. Richard Beauchamp Ottawa Canadsl More

Not told out of warranty on a minimal part Thought I had warranty on part but didn't and didn't know there would be a service charge to look at it and so cost me 130.o.o to check out a park sen Thought I had warranty on part but didn't and didn't know there would be a service charge to look at it and so cost me 130.o.o to check out a park sensor not happy lesson learned. Did have a recall that they took care very quickly and appreciated that they took care of but 3 miles down the road had to turn around and go back for a low coolant light coming on but was quickly taken care of and back on the road, so how do you think my visit went? More

Low oil and Tire pressure questions Walt JR and Ilona were very helpful in resolving my issues. Very good and fast resolution to my problems. Will be back when service is required. Walt JR and Ilona were very helpful in resolving my issues. Very good and fast resolution to my problems. Will be back when service is required. More

Great service. Great greeter friendly and was attentive. said she would find me when vehicle was ready, Vehicle was ready before the time, stated,. car was out fron Great greeter friendly and was attentive. said she would find me when vehicle was ready, Vehicle was ready before the time, stated,. car was out front when ready. . More