Boniface Hiers Chrysler Dodge Jeep RAM

New Battery Boniface Heirs really helped me out when I had to get a new battery. My car was in and out in 90 minutes. Everyone on the staff was very knowledgeable Boniface Heirs really helped me out when I had to get a new battery. My car was in and out in 90 minutes. Everyone on the staff was very knowledgeable and very friendly. The shop foreman, Jim Moran, helped me out as well when a mistake on price was made too. Overall, my experience was very positive and I would definitely recommend taking your car to their service department. More

A place to keep coming back I had the best experience ever, he not only sold the Jeep they sold the dealership!!! Burt was not pushy nor was he just about himself he made the who I had the best experience ever, he not only sold the Jeep they sold the dealership!!! Burt was not pushy nor was he just about himself he made the whole deal about me and what I wanted!!! I’m now a lifetime customer.... More

Great customer service Ross and Iliona have always taken great care of me since I bought my Ram truck this year. I did not buy it at BH, but the quality of service I have r Ross and Iliona have always taken great care of me since I bought my Ram truck this year. I did not buy it at BH, but the quality of service I have received there has kept me coming back. More

Excellent Service I have a 2012 Ram 1500 which needed service on the air conditioning system. I bought my truck a couple of years ago from another dealer from their sel I have a 2012 Ram 1500 which needed service on the air conditioning system. I bought my truck a couple of years ago from another dealer from their selection of used vehicles. Along with the truck, I purchased an extended warranty to add to what was left of the manufacturer warranty. According to the warranty company, due to the cost of repair they would need to send an inspector to verify to diagnosis prior to authorization. My service advisor, Ross Smith was very professional and helpful in assisting me in dealing with the unreasonable requirement of having to leave my vehicle while waiting on the inspector to show up. That was supposed to be within 24 hours. More than thirty hours later, Mr. Smith still hadn't even been called by my warranty company. He called me and kept me advised throughout the ordeal and offered me a vehicle to use for free. Finally, after receiving authorization, the service department got to work. An estimated ten hour job was completed in about five and I've had no problems since. Thank you to Ross Smith and his technicians for wonderful service! I would certainly recommend this dealership for service needs. More

Amazing experience Had my wife's Crossfire repaired on 6/8/18 and I found the service and work to be excellent. Service writer Greg Heirs gave excellent service and shop Had my wife's Crossfire repaired on 6/8/18 and I found the service and work to be excellent. Service writer Greg Heirs gave excellent service and shop manager Jim Moran oversaw the work on the car. The service was completely excellent and satisfactory. More

Very coutyous Excellent went over and above to get me out the door on time said it would take about 1 hour to complete put two mechanics on it had me out the door i Excellent went over and above to get me out the door on time said it would take about 1 hour to complete put two mechanics on it had me out the door in about 35 minutes More

Great communication I am from out of town and my contact at the shop, Ross, was very helpful. I was on a timeline and he always got back to me in a timely fashion. Two I am from out of town and my contact at the shop, Ross, was very helpful. I was on a timeline and he always got back to me in a timely fashion. Two thumbs up! More

Excellent Car Buying Experience I was drawn to Boniface Hiers because of their warranty forever program and because the owner is a big supporter of our local animal shelters. Our sal I was drawn to Boniface Hiers because of their warranty forever program and because the owner is a big supporter of our local animal shelters. Our salesman, Aaron Huck, was very professional, knowledgeable and patient with me as I looked at several different models. No high pressure sales which I greatly appreciated and he was super to work with. I found a Jeep I really liked, but there was a discrepancy in their website’s online price and the price it was listed for on general car buying sites like Kelly Blue Book. Graciously and without question they immediately honored the lower price to earn my business. It was an excellent buying experience from start to finish. I would highly recommend Boniface Hiers and especially Aaron Huck, Frank Savino in Finance and Gordon Cramer, the Sales Manager. I’m very happy with my Jeep! More

Service nightmares First they sell then they screw you. Bought a brand new 2017 Grand Caravan in April 2017 with promises of warranty forever and no worries. Also told p First they sell then they screw you. Bought a brand new 2017 Grand Caravan in April 2017 with promises of warranty forever and no worries. Also told price included full tank of gas, 4 oil changes, and detailing. Received vehicle detailed with an 1/8 of a tank of gas. Didn't think much of it at the time, but should have been red flag. Next month go in for an oil change and told, "We don't offer those oil changes anymore, but we'll make and exception this one time". Then told was at only 3k miles so wouldn't need it til 7k. Never got oil changes. Now a year later have a bad alternator and being told that isn't covered by warranty, only power train is covered. On top of that since I didn't pre-authorize my oil changes outside of the dealership my warranty is void anyway. Stay away from these politician wannabes and buy almost anywhere else. More

Great Service Dept Just moved to town, went in for oil change and tire rotation on my jeep under jeep wave plan, Ilona McCarty was great and informative, during tire rot Just moved to town, went in for oil change and tire rotation on my jeep under jeep wave plan, Ilona McCarty was great and informative, during tire rotation it was determined I had a bad stud from previous dealer issue (Fields Jeep), rather than just tell me to go back there to get it fixed the service Dept shop foreman Jim Moran did a great job and fixed it for me no questions asked, stating it was right thing to do, I drive a lot of miles, this is very appreciated, they have my future service business and sales business..thank you again More