Boniface Hiers Chrysler Dodge Jeep RAM

Quick and easy Great team, great service. Really went out of their way to help in my recent purchase. We had the whole deal done and vehicle delivered in 1 day. Great team, great service. Really went out of their way to help in my recent purchase. We had the whole deal done and vehicle delivered in 1 day. More

Professional Shop Foreman I had to bring in 2 of my company trucks in for PM service and a recall. I was scheduled for an 8am appointment and arrived early. There was an issue I had to bring in 2 of my company trucks in for PM service and a recall. I was scheduled for an 8am appointment and arrived early. There was an issue upon arrive with the computers at Chrysler being down and the write up was taking longer than anticipated. Jim saw this right away and took the lead. He got both vehicles in and out within a hr of his direction. This was extremely valuable to me in order to allow my employees to get too production. Great shop forman. More

Two thumbs up :) I made a visit to Boniface Hiers of Merritt Island, Florida in the early morning of November 24th, 2018 as a walk in customer. (I did not set up an I made a visit to Boniface Hiers of Merritt Island, Florida in the early morning of November 24th, 2018 as a walk in customer. (I did not set up an appointment prior to entering). As I entered the premises, I was greeted in a friendly and professional manner by Mr. Ross Smith at the front desk. I explained to Ross that I could not figure out why a pictogram (check engine light) appeared on the instrument panel of my 2014 Dodge Durango. Ross assured me that if I leave my car at the shop to get examined, he will be able to have a mechanic inspect it immediately. With confidence and trust in the Boniface Hiers team, I left my Dodge Durango in the auto body shop, and exited the location. To my surprise, I received a call back from Ross in no more than twenty minutes after dropping off my Dodge. Ross informed me that my vehicle was good to go. As I returned to Boniface Hiers to pick up my vehicle, I was introduced to Mr. Jim Moran. Jim and Ross gently explained to me that the issue with my vehicle was minor, and that I could continue to drive it without a problem. Jim handed me a receipt that listed exactly what needed to be replaced in my vehicle. He explained everything to me in thorough detail. I was very pleased with the high energy and level of respect that I received from these two men. Often times, I find it to be quite difficult when searching for an "honest mechanic". I can say that I recommend this location to anyone who is considering doing business with Boniface Hiers of Merritt Island. I had a very positive experience! More

AC whinnying Stopped in without appointment to ask about the whinnying noises from my ac in Jeep Grand Cherokee’ ... Jim Moran explained all the possible causes, I Stopped in without appointment to ask about the whinnying noises from my ac in Jeep Grand Cherokee’ ... Jim Moran explained all the possible causes, I agreed to let them open and inspect, thankfully it was the easiest and cheapest fix and I was on the road in under 2 hours. More

Jeep Grand Cherokee hitch installation Very good service. It was a time consuming project. They transported us home & picked us up when finished. Shop Foreman Jim was very knowledgeable Very good service. It was a time consuming project. They transported us home & picked us up when finished. Shop Foreman Jim was very knowledgeable and great to work with. He went out of his way to be helpful and informative at every step of the installation. More

Poor service Brought my vehicle in with a small issue and picked it up only to discover several new problems. I will never use the service department again. Brought my vehicle in with a small issue and picked it up only to discover several new problems. I will never use the service department again. More

Best, smoothest purchase ever Absolutely the best people to deal with.... Mark Steve was my contact .... he made it an absolutely hassle free experience, from beginning to end and Absolutely the best people to deal with.... Mark Steve was my contact .... he made it an absolutely hassle free experience, from beginning to end and even had the car delivered to my driveway. More

Experience during our sale. Sales staff, Brian and Kirk, and Finance staff, Frank were very knowledgeable and helpful. There wasn't any pressure, and they knew everything about Sales staff, Brian and Kirk, and Finance staff, Frank were very knowledgeable and helpful. There wasn't any pressure, and they knew everything about the vehicle. It was the best car buying experience I have ever had. More

New perspective Great experience! I decided that Since I knew the car I wanted and knew what I wanted to pay and what I wanted for my trade that I would be able to pu Great experience! I decided that Since I knew the car I wanted and knew what I wanted to pay and what I wanted for my trade that I would be able to purchase a car without even entering the dealership! That’s what I did! I called and spoke to Kirk and he was wonderful - he did t pressure me to come in and communicated with me by phone and text! That’s what I call customer satisfaction! We worked everything! No long hours at the dealer and no pressure! I told him what I wanted and they delivered and I picked up my car after work ! Walked in traded my car and signed paperwork and I was off! I was impressed by both the Sales manager and Kirk with their professionalism and willingness to work a deal without having me in the showroom. Thank you again and I love my Jeep! More

Love the service department!!!!! I recently had the experience of rapidly losing air from one of my tires. I made it to Boniface Heirs service department and Ross and Ilona both came I recently had the experience of rapidly losing air from one of my tires. I made it to Boniface Heirs service department and Ross and Ilona both came to my rescue. They worked in tandem to get my tire problem addressed before it was too low to drive into the service bay. I was there for no more than 20 minutes and left after $50 dollars. I can't tell you how impressed I was and am. More