Boniface Hiers Chrysler Dodge Jeep RAM

Boniface is an awesome dealership with superb customer servi I have a 2017 Ram 1500 I bought at a different dealer. I heard a strange noise and I asked my dealer to check it out. They blew me off and said it was I have a 2017 Ram 1500 I bought at a different dealer. I heard a strange noise and I asked my dealer to check it out. They blew me off and said it was part of the truck when it shifts gears. I was not satisfied so I took my truck to Boniface in Merrit Island and was introduced to Jim Moran the shop foreman. He immediately took a ride with me and listened for the sound. He diagnosed the problem and fixed it for me immediately. Jim Moran has helped me on two other occasions with awesome customer service and professionalism. I will stay with Boniface of Merrit Island because of Jim Moran and the other wonderful employees that work in the service department. Thanks, Jim. You have gained a loyal customer for life. Rodney Dotson More

Wanting to please, Thank you Jim Moran I had a rip on my gasket on the sun roof, Jim looked at it and got it fixed in no time. But its not that so much, everyone knows how growing it can be I had a rip on my gasket on the sun roof, Jim looked at it and got it fixed in no time. But its not that so much, everyone knows how growing it can be in the waiting room, but with Jim, he comes around periodically to give me a update, always makes sure the job is done right, like in my case the part that was sent was damaged and he re ordered it to make it perfect, who's ever reading this, this man treates the business like it his own, with good communication skills as well. Thank You Jim Moran More

Happy and loyal customer thanks to Jim Moran About two weeks ago, I brought my vehicle in for a service appointment. Poor communication from a service advisor initiated a less than desirable conv About two weeks ago, I brought my vehicle in for a service appointment. Poor communication from a service advisor initiated a less than desirable conversation about how my situation will be handled. I ended up walking out extremely frustrated, and began to question my twenty five year loyalty to Jeep as a customer. That's when Jim contacted me, listened to my concerns, and took care of me by making everything right. I will be a Jeep customer for life, because of my experience with Jim Moran. More

Ross is the MAN Ross is The one that helped me at Boniface Hiers in Merritt Island. Got moved in, didn’t waste my time, kept me informed, got my jeep back sooner th Ross is The one that helped me at Boniface Hiers in Merritt Island. Got moved in, didn’t waste my time, kept me informed, got my jeep back sooner than expected and got me out of there quickly. Great service and just a great person. Thank you! More

2011 Jeep The services and employees are great. The waiting room is a problem, 1. TV too load., 2. Unable to locate remote control to change channels.3, uncomfo The services and employees are great. The waiting room is a problem, 1. TV too load., 2. Unable to locate remote control to change channels.3, uncomfortable chairs. 4. Too much traffic. 5. No quiet room to study. More

excellent customer service Bobby is a top-notch sales guy I wouldn't hesitate sending any of my friends to when purchasing a truck. Jim Moran in the service center took great Bobby is a top-notch sales guy I wouldn't hesitate sending any of my friends to when purchasing a truck. Jim Moran in the service center took great care of me when his mechanics installed a remote starter on my RAM 2500. More

service advisor Service advisor has always been their for my needs he knows his job extremely well. And will always return and ask for him. Wouldn’t ask for anyone el Service advisor has always been their for my needs he knows his job extremely well. And will always return and ask for him. Wouldn’t ask for anyone else. More

Great Dealership I've been doing business with this Dealership for years. I've purchased 3 vehicles from them and have all my maintenance performed by them as well. T I've been doing business with this Dealership for years. I've purchased 3 vehicles from them and have all my maintenance performed by them as well. The Service Department is great with Craig and Ross. More

Good place to go great selection Friendly, clean and the overall time sequence for buying is about average. Selection seems vast along with the variety. The staff from the salesmen, m Friendly, clean and the overall time sequence for buying is about average. Selection seems vast along with the variety. The staff from the salesmen, management and financial manager were all friendly. More

Helpful They worked with my schedule to get me in when I wanted, then Bob the courtesy driver dropped us off at the mall and picked us up on time. They worked with my schedule to get me in when I wanted, then Bob the courtesy driver dropped us off at the mall and picked us up on time. More