Boniface Hiers Chrysler Dodge Jeep RAM
Cocoa, FL
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EXCELLENT EXPERIENCE!! Staff went all out! We were travelling from WPB to S. Carolina on I-95 when our Jeep lost a wheel We are Lucky to be Alive. Experience.!! ((Valve stems snapped off)). T We were travelling from WPB to S. Carolina on I-95 when our Jeep lost a wheel We are Lucky to be Alive. Experience.!! ((Valve stems snapped off)). Tow truck picked it up and took it to a Jeep Dealership I found on my phone. It was late afternoon on a Friday. Ross and Jim in the shop got all of their crew members working on our Jeep to get us back on the road. They even left the shop to go get parts they did not have for our Jeep. If I am looking to buy another Jeep I will drive 3 hours to go to this Dealership. I was so Impressed how they all worked together!! It was definitely an Over the Top Experience!!!! More
Over the Top Experience Salesman Michael Durkin went above and beyond to help me get into my dream Jeep. He battled and negotiated for my trade and help me walk out with my d Salesman Michael Durkin went above and beyond to help me get into my dream Jeep. He battled and negotiated for my trade and help me walk out with my dream car. Not to mention he made the trip from their Chevy dealership in Melbourne. Came to Merritt island and sold me my dream car. Honest, patient and understanding. Customer for Life. More
Awesome Very pleased with the service and Customer service. They got my truck in and out in a timely matter. I also in the time was there I scheduled my truck Very pleased with the service and Customer service. They got my truck in and out in a timely matter. I also in the time was there I scheduled my truck for it’s One. thousand miles maintenance. More
We are out of state and found this dealer on smartphone. Dropped in at 2pm with a hard starting problem that started in the morning. We had two other no starts and came to this dealer. Jim Moran listened to Dropped in at 2pm with a hard starting problem that started in the morning. We had two other no starts and came to this dealer. Jim Moran listened to the problems. He suggested to take it to my chysler dealer up in Orange City where we reside because a full battery check can take up to 3-4 hours. Jim was terrific and most helpful by addressing our concerns right away. Keep this guy! He is very special in taking care of customer Maintenance issues. More
Yelllow engine light appears Friday afternoon Drove to dealership on Sat morning with no apptmt and truck was taken in almost right away for inspection. Engine light issue was resolved quickly an Drove to dealership on Sat morning with no apptmt and truck was taken in almost right away for inspection. Engine light issue was resolved quickly and I was able to drive away with peace of mind having to tow my trailer 1400 miles back to Canada in a week’s time. More
Very helpful and friendly We are from out of state and we’re visiting family in the area when we had problems with our brakes. Jim and Micah quickly figured out what was needed We are from out of state and we’re visiting family in the area when we had problems with our brakes. Jim and Micah quickly figured out what was needed, Jim ordered the part and scheduled us for the repair the next day, which was a Saturday. Thank you for the quick service. More
Warranty Exhaust work Fixed our faulty exhaust on a new 19 Challenger. They took the time to have me come drive it with 2 different techs to portray the faulty noise we we Fixed our faulty exhaust on a new 19 Challenger. They took the time to have me come drive it with 2 different techs to portray the faulty noise we were hearing at certain RPMS. They had the car less than a week and fixed the issue without us having to bring the car back. More
antifreeze leak While camping at Port Canaveral, found a leak in my 2006 Dodge Ram 2500 with Cummins Diesel. Took it to dealer who ran a pressure test to locate the While camping at Port Canaveral, found a leak in my 2006 Dodge Ram 2500 with Cummins Diesel. Took it to dealer who ran a pressure test to locate the leak. The Service Advisor, Craig Hiers, called to advise it was the water pump and the parts were in their warehouse. It was iffy is it could be ready the next day. We explained that we were due to leave the campsite and there were no others available. Mr Hiers said he would do his best. The following day we went by the dealership to retrieve our handicap placard and Mr. Hiers introduced us to Jim Moran the Shop Foreman and explained our situation. Mr Moran states that the truck had just come in with the parts and he was going to bump us up in order to get the job done that day so we could head north the next day. We got a call at three o'clock that afternoon. As we are not regular customers, we were pleasantly surprised that Mr Moran went out of his way to accommodate us. We will highy recommend them. More
Key Fob Need a new key fob for my town and country I was there for less than an hour with time we was so happy I will go back Need a new key fob for my town and country I was there for less than an hour with time we was so happy I will go back More
Oil Change Fast, friendly service. No BS about wait times. If it’s busy, Ilona will let you know. I would definitely recommend this dealer for any factory servic Fast, friendly service. No BS about wait times. If it’s busy, Ilona will let you know. I would definitely recommend this dealer for any factory service. More