Boniface Hiers Chrysler Dodge Jeep RAM

Service Experience After buying a new Jeep we asked for side rails and a tow package with light wiring. Being hit with Hurricane Dorian, many places were still closed f After buying a new Jeep we asked for side rails and a tow package with light wiring. Being hit with Hurricane Dorian, many places were still closed for business. Despite many places still closed, Jim the shop foreman gave us a call asking if we could bring the jeep in for service. To our surprise he had completed this service in less than a half a day and it was excellent! From start to finish, Jim was very professional. Thanks! More

Battery change under warranty Had Jeep Cherokee for 19 and battery went bad. Brought it in with zero notice and the service manager Jim had it swapped under warranty in 30 minutes. Had Jeep Cherokee for 19 and battery went bad. Brought it in with zero notice and the service manager Jim had it swapped under warranty in 30 minutes. Sweet. More

Another awesome experience Once again I was assisted by Jim Moran at Boniface Hiers Jeep on Merritt Island. Jim provides excellent customer service time and time again. Jim is Once again I was assisted by Jim Moran at Boniface Hiers Jeep on Merritt Island. Jim provides excellent customer service time and time again. Jim is personable and always willing to go the extra mile. Also I would like to add our buying experience was beyond expectations with special recognition to Mark Steve and Jim Flannigan. If you are looking for a car this is the spot. More

Nationwide airbag recall disaster ! Utilized aforementioned dealership service for nationwide Takata airbag recall on my $60,000.00 truck. Now a few months later when airbag warning lig Utilized aforementioned dealership service for nationwide Takata airbag recall on my $60,000.00 truck. Now a few months later when airbag warning light is lit on dashboard, they insist on charging me a $109.00 fee to diagnose the problem that they in fact have created. Never again !! Stay away. More

dead battery issue My car battery was dead.After getting it jumped I took the car into Boniface Hiers Dodge for a warranty replacement. \The shop foreman Jim Moran was My car battery was dead.After getting it jumped I took the car into Boniface Hiers Dodge for a warranty replacement. \The shop foreman Jim Moran was very helpful in making my experience as short as possible, He fully explain the leak in the battery that he detected and a new battery, as well as an oil change, was completed. Would take my car back there again for service. More

Oil Leak As part of our regularly scheduled oil change service and brake fluid flush, I requested service dept to trace a small oil leak. The problem turned ou As part of our regularly scheduled oil change service and brake fluid flush, I requested service dept to trace a small oil leak. The problem turned out to be one that did not require immediate service and wasn’t worth the expense of addressing now. Mr. Moran well described the problem and assured me there was no need to spend the extra money today. I very much appreciate his honesty! More

Jim in the service department went above and beyond Jim Moran the shop foreman in the service department went above and beyond to solve our problem! He called us from his personal cell to keep us up to Jim Moran the shop foreman in the service department went above and beyond to solve our problem! He called us from his personal cell to keep us up to date with the progress until the problem was fixed. Overall great experience and great sales staff. More

Vacation saved While vacationing in Cape Canaveral from Northern Florida, we were in a car accident which the majority of the hit was to the right rear tire. We were While vacationing in Cape Canaveral from Northern Florida, we were in a car accident which the majority of the hit was to the right rear tire. We were concerned on whether or not there was damage done to the rim since we would be towing a travel trailer on our way home. I then decided to take our Durango to the nearest Dodge dealer which was Boniface Chrysler Dodge to get the tire and rim inspected. The first person from the service department I was able to get into contact with was Jim Moran. It was about a half hour before the shop even opened but he still took my car in to inspect the tire for me. He then inspected and balanced the tire to insure that there were no cracks and that there was no damage that would effect the integrity of the tire. I greatly appreciate the service I received not just from the dealership but from Jim as well. Having that piece of mind that the tire and rim were not compromised due to the accident made the transit home less stressful. More

Customer Service Staff was super nice and listened to my explanation of what was wrong with my truck. They tested and replaced my battery in an expedient manner. Wil Staff was super nice and listened to my explanation of what was wrong with my truck. They tested and replaced my battery in an expedient manner. Will definitely return to this dealer. More

Customer service Staff is top-notch took care of me in and out very quickly shop foreman gave me knowledge on replacing trim piece for my windshield would recommend Staff is top-notch took care of me in and out very quickly shop foreman gave me knowledge on replacing trim piece for my windshield would recommend More