Boniface Hiers Chrysler Dodge Jeep RAM

Went in for routine maintenance on my 2019 Jeep Wrangler. Great in all respects, fast and efficient service, very clean and well run service facility. Great in all respects, fast and efficient service, very clean and well run service facility. More

Lemons to Lemonade My issues started with a mystery and I took my truck to the service dept. I was not happy with the situation and my attitude was not positive. Ross S My issues started with a mystery and I took my truck to the service dept. I was not happy with the situation and my attitude was not positive. Ross Smith, the service adviser quickly went into action. I had 3 issues that needed to be taken care of and Ross was on the money. He set up my return day, as I was in no mood to give up my vehicle, and was ready to go when I brought the truck back. The sales dept. as well as Frank in finance got my loaner to me ASAP and Angel actually waited on me to check out. My loaner was spotless and the tank was full. My issues were a recall on a tailgate latch and a gas tank problem. My third issue was the free oil change I had forgotten about. They reminded me, which was nice. The tailgate and oil were perfect but the gas tank was another issue. The news was not good but the shop foreman Jim Moran was on it. They took immediate action and went above and beyond to get me back on the road. They worked with Chrysler to get me a new tank and got it 3 days ahead of the scheduled ETA. They even got me a loaner truck so that my work did not suffer. Classy move. Jim, Ross, Angel and the service lane lady, Ilona, went above and beyond to turn my lemons into lemonade. I include Ilona as she was informative and engaging and helped to ensure my experience was pleasant and trouble free. It is rare to see people understand the term "CUSTOMER SERVICE" but these folks get it. I had a chance to watch others interact and they were all treated the same way. More

Great Customer Service Jim Moran provided me with great customer service and took great care of my vehicle. I plan on buying my next vehicle from Boniface Heirs in Merritt i Jim Moran provided me with great customer service and took great care of my vehicle. I plan on buying my next vehicle from Boniface Heirs in Merritt island because of how well Jim took care of me and look forward to receiving that same great customer service again. More

We drove all the way from Clermont fla to buy a van, we were treated really well and all the guys were really nice and tooK there time with us . We will be back to buy our next car with them. Thanks guys f were treated really well and all the guys were really nice and tooK there time with us . We will be back to buy our next car with them. Thanks guys for all you did for our family.... More

I would recommend Boniface Hiers Chrysler Dodge Jeep Ram as the only place to buy your next car. My sale man was Rick Woosley. Rick was friendly and went out of his was to locate the key items i was looking as the only place to buy your next car. My sale man was Rick Woosley. Rick was friendly and went out of his was to locate the key items i was looking for in my New Chrysler Pacifica. Rick made my car buying experience stress free!!! More

Chris Murray was very professional. Pat Furru also made finance a breeze. Chris had my truck detailed and ready for me as soon as we finished in finance. He had the truck ready with a full tank of gas and finance a breeze. Chris had my truck detailed and ready for me as soon as we finished in finance. He had the truck ready with a full tank of gas and everything was perfect. Very seamless process and I would recommend him to anyone More

Absolutely wonderful!!!! Highly recommend everyone is knowledgeable and friendly. Kirk is a pleasure to work with!!!! If you are looking for a car or truck this is the place t Highly recommend everyone is knowledgeable and friendly. Kirk is a pleasure to work with!!!! If you are looking for a car or truck this is the place to go. More

Very friendly and helpful experience Everyone at Boniface Hiers was so friendly and helpful. Each employee, especially Josh (my salesman) took their time finding exactly what I was search Everyone at Boniface Hiers was so friendly and helpful. Each employee, especially Josh (my salesman) took their time finding exactly what I was searching for and working with me to make it fit my current lifestyle. Overall great experience! More

Great Service Dealership was great and my salesman was very professional. The cars were in great shape and I had a lot to choose from. I highly recommend going ther Dealership was great and my salesman was very professional. The cars were in great shape and I had a lot to choose from. I highly recommend going there when you need a new ride. More

Returning Customer This is my second Jeep product, I purchased a 2013 Wrangler in 2012 and a 2020 Gladiator a couple of weeks ago. Mike Durkin and Eric worked together This is my second Jeep product, I purchased a 2013 Wrangler in 2012 and a 2020 Gladiator a couple of weeks ago. Mike Durkin and Eric worked together with my to make my acquisition, painless, easy and enjoyable. The service department did mods and service on my Wrangler and will get the same business from me with the Gladiator. More