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Boniface Hiers Chrysler Dodge Jeep RAM
Cocoa, FL
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Amazing dealership! We bought a 2020 Jeep Gladiator Rubicon from George Fialk at Boniface Hiers. We have bought many, many vehicles over the years and they are hands down the best we have ever worked w Rubicon from George Fialk at Boniface Hiers. We have bought many, many vehicles over the years and they are hands down the best we have ever worked with. No games, no pressure. Every single person who saw us while we were there was super friendly & helpful. Highly recommend. More
Saw car on website and went to store. George Fialk showed us the car and after a test drive answered all our questions so I bought it. George was very professional. I would recommend George and dealership us the car and after a test drive answered all our questions so I bought it. George was very professional. I would recommend George and dealership More
Great experience.. Our salesman was very knowledgeable, helpful and patient. We visited the dealer late in the afternoon on New Years Eve. The dealer did t have what we wanted on their lot so they search helpful and patient. We visited the dealer late in the afternoon on New Years Eve. The dealer did t have what we wanted on their lot so they searched until they found us exactly what we were looking for. Then they drove across the state to pickup and transport the vehicle we wanted and I had it the next day. More
Very fast and efficient sales process. The entire sales team was great. The necessary paper work was completed before I came in. I will recommend the dealership to a friend and/or family member. team was great. The necessary paper work was completed before I came in. I will recommend the dealership to a friend and/or family member. More
George was great to work with. I didn’t think I was going to be able to get into a new car. I never considered a Jeep. I’m a happy owner of a Jeep now. Thanks George for making it happen to be able to get into a new car. I never considered a Jeep. I’m a happy owner of a Jeep now. Thanks George for making it happen More
I purchased a new Vehicle Devonae helped me with everything purchased mud flaps Cargo cover she went above and beyond my expectations,Mark Steve sales Manager Patrick Furru Finance Manager, Nicole. everything purchased mud flaps Cargo cover she went above and beyond my expectations,Mark Steve sales Manager Patrick Furru Finance Manager, Nicole.David Cornell Parts,Service Ilona,Ross Smith, Craig,Service tech Wally. Made sure all my requests were completed This is the Third Vehicle I have purchased since 2016 best Dealership in Florida More
I have always liked Dodge trucks. I was very happy with the sales process. George listened to what I said and did an excellent job helping me find a new vehicle. I will gladly recommend him to other peop the sales process. George listened to what I said and did an excellent job helping me find a new vehicle. I will gladly recommend him to other people. More
Non Existent Customer Service What on earth has happened to customer service and a car dealer actually wanting to sell a vehicle? It is truly mind boggling. It’s as if these people What on earth has happened to customer service and a car dealer actually wanting to sell a vehicle? It is truly mind boggling. It’s as if these people receive no training on customer service and sales. I sent an inquiry via their website on a truck. I was contacted the following day by Brett. We discussed the truck and I asked him to notify me if they had a price decrease. Several days later I looked on their website again and there had been a decent price decrease. Was I contacted and made aware of this by Brett? NO! I had to follow up myself. I emailed him a couple times over a couple days with no response. I sent a 3rd email and asked why he wasn’t responding and I also made an offer on the truck. He finally responded and explained he had been off and that was why he had not responded BUT he did not even acknowledge my offer!!! Again, no interest in selling a vehicle obviously. At this point, I was done with him. He never even followed up with me. A couple days later I was emailed by Dennis, a Manager. His email stated that they were happy to help me any way possible and that I could reach him directly at his email. I responded to his email and told him I had try to buy a truck but his internet guy didn’t seem interested in selling a vehicle. Dennis, a Manager for Boniface didn’t respond to me either! Then I was contacted by Michael. I emailed him back and made a higher offer than before. He emailed back and in typical dealer fashion he said that was not out of the question and asked that I come in and sit down and talk with them. If I was interested in coming in and playing the dealer haggle game, I would have done that rather than email. I emailed him back and told him I wasn’t interested in coming in and going back and forth. I told him that I’d made them an offer already and that was my top dollar offer and I was ready to buy. He never responded to me!!!!! I have no clue what’s happened to customer service and the interest in selling vehicles but Boniface obviously doesn’t care about customer service or selling vehicles. I’ve even purchased from them before and this is how I was treated. My wife and and I buy new vehicles about every year and a half. I won’t be wasting my time with Boniface in the future. I’ll stick to Orlando and Daytona where they actually want to sell a vehicle and actually know what customer service is. More