Boniface Hiers Chevrolet

Incredible Customer Service!! Yesterday we were on a mission to find a new vehicle not set to one brand or another. Dave Jacobs was recommended and we had scheduled an appointment. Yesterday we were on a mission to find a new vehicle not set to one brand or another. Dave Jacobs was recommended and we had scheduled an appointment. When we arrived at the dealership, we were met by Eric and he explained Dave would be right with us but he engaged us in conversation and we were already feeling comfortable by the time we were shaking hands with Dave. Dave Jacobs was so helpful and knowledgeable about the Traverse. He made sure to explain all the different trim levels and how each one was a little different, at the same time digging in to see what we really felt was important to us in our new vehicle. Dave hit the nail on the head and we drove away in our new Chevy Traverse!! Thanks Dave Jacobs for all your help. Dave Jacobs is the guy you want to see for your new car needs and wants! This dealership as a whole is a 5 star operation! More

5 star Very pleased with the outstanding customer service. Service Advisor Timothy Heller took the time and effort to hook me up with a sweet low mileage loa Very pleased with the outstanding customer service. Service Advisor Timothy Heller took the time and effort to hook me up with a sweet low mileage loaner vehicle. When I returned it, Service Manager Jimmy Abshire personally greeted me and made sure I was completely satisfied with the work done. It is apparent that Tim and Jimmy take great pride in their work. Thank you! More

Excellent experience purchasing used Silverado. I enjoyed an excellent experience at Boniface Hiers Chevrolet. I found a used Silverado advertised on Carmax.com by Boniface Hiers Chevrolet. The phot I enjoyed an excellent experience at Boniface Hiers Chevrolet. I found a used Silverado advertised on Carmax.com by Boniface Hiers Chevrolet. The photos and description were helpful to me and the linked Carfax report of the vehicle was important to my final decision. Dave Jacobs, Sales Consultant, introduced himself with a smile and cheerful attitude. He worked with me after the test drive to produce a final sales deal. I am very satisfied with my Silverado and even more satisfied with the friendly attitude of the entire staff, Owner, Manager, Sales and office staff that quickly completed the paper work. More

Trusting & safe. I have good vibes with them. They walked me through every detail. From auto to financing. The service department was very efficient. Happy with all. I have good vibes with them. They walked me through every detail. From auto to financing. The service department was very efficient. Happy with all. More

Great service Courteous and the assign an account manager that keeps you informed of the progression manager introduced himself and was detailing the service perfor Courteous and the assign an account manager that keeps you informed of the progression manager introduced himself and was detailing the service performed on my car. More

Buying a Car, ask for Beth (Aunt B) When I showed up to the dealership, Beth approached; asking how she could help? I was interested in a SUV; pending my trade-in value. The appraisal When I showed up to the dealership, Beth approached; asking how she could help? I was interested in a SUV; pending my trade-in value. The appraisal process for my trade-in was fair. Beth escorted me around the lot as we looked and I found a Chevrolet Traverse. We went back to the office to complete the paperwork.... I left with my New SUV. More

New car non-sale The first 20 minutes of this sales meeting was with a very knowledgeable and polite salesman, Justin King. His explanation of features and functions o The first 20 minutes of this sales meeting was with a very knowledgeable and polite salesman, Justin King. His explanation of features and functions of a Blazer Premier with a web site price of $39,850. was great and the test ride was equally informative. Returned to the show room and I told Justin I was not going to engage in protracted negotiations and wanted the lowest and best taxable sales price and specified how the Florida and county sales tax rate and title/registration fees are to calculated for a total amount due. He returned with a business manager who asked why I wanted the lowest and best taxable sales price. I informed him I would be comparing his lowest and best taxable sales price with other Chevy, Cadillac and Jeep dealers. He responded that was not fair to others and refused to provide his lowest and best taxable sales price, stood up and walked off. Don’t remember if he said good bye or not. Never addressed my requirement that the sales contract must not include provisions that required mandatory arbitration, waived jury trial and waived any claims. Since I did not receive any sales price, I. could not determine the premium for the life time warranty included with all of this dealer’s vehicles. The purchase of an extended warranty is usually reserved for the finance manager after the sales price is negotiated and the buyer has the right and option to refuse an extended warranty. Since the post test drive process took less than 10 minutes, I am giving the salesman, Justin King a very high review for his efforts. More

Beth was a delight! Beth, aka Aunt B, was a delight. She was very sweet, friendly and got me into the best car. I love my Chevy Impala. Thank you Aunt B!! Beth, aka Aunt B, was a delight. She was very sweet, friendly and got me into the best car. I love my Chevy Impala. Thank you Aunt B!! More

VIP Treatment from start to finish! Jim was extremely helpful and took the time to meet me and introduce me to the people he had to help me with my search. Jim is a consummate profession Jim was extremely helpful and took the time to meet me and introduce me to the people he had to help me with my search. Jim is a consummate professional, and I really appreciate all of the help with my purchase. More

My second truck from boniface hiers. I just bought my second vehicle from michael Durkin at boniface hiers and I couldn’t be more impressed. This was almost a 3 month process of trying to I just bought my second vehicle from michael Durkin at boniface hiers and I couldn’t be more impressed. This was almost a 3 month process of trying to find the perfect used vehicle that fit my budget and what I was looking for. My showed me probably a dozen trucks over that period of time. When he would get new inventory in he would send me the info. He was super helpful and didn’t get frustrated at all the 11 times I told him that no, this just wasn’t the right truck. Finally last week he called me to tell me he had the perfect truck for me. A certified pre owned 2018 GMC Sierra. The truck had everything I wanted, only 11,000 miles and warranty forever plus a 4 year factory warranty. The truck was gorgeous and fit my budget. I couldn’t have been happier with the buying process. They gave me a fair price on my trade. And didn’t try to sell me stuff I didn’t need. Made recomendations for things I did like gap plus. I was in and out in only a few hours. And mike was awesome. I will be a customer of mike Durkin’s and boniface hiers Chevrolet for life. More