Bomnin Chrysler Dodge Jeep Ram - Service Center
Miami, FL
117 Reviews of Bomnin Chrysler Dodge Jeep Ram - Service Center
WOW!! BEST SERVICE!, Awesome Dealership. Once again these folks amaze me. I had a great buying experience with my salesman Vlademir Rivas and GM Carlos Rodriguez. I took my vehicle in for min Once again these folks amaze me. I had a great buying experience with my salesman Vlademir Rivas and GM Carlos Rodriguez. I took my vehicle in for minor adjustments and the service was top notch. My service advisor Rick Ros top notch and a true professional. These gentleman are an incredible team for Planet Dodge. Rick kept me informed of the progress of my vehicle every step of the way and delivered on the quality, sevice, and attention to detail. My salesman was there to greet me when I droped off and when I picked it up together with my advisor The service I have received is trully the best of any dealership in the US. These guys leave Mercedes Benz in the dust!, If you want a great vehicle and a great experience ask for these guys. You will not be disappointed. Gentleman I thank you and salute you!! More
Superb experience!!! Excellent customer service! Will definitely visit again Eric Heitzer and Joe Benitez are wonderful. Such a pleasant expirience!!!! My car was serviced Excellent customer service! Will definitely visit again Eric Heitzer and Joe Benitez are wonderful. Such a pleasant expirience!!!! My car was serviced timely and i recieved it with such ease! How Servicing a car should be! More
Better This time around was a better experience spoke to the manager joe he apologize for the inconvenience last time and the service guy Erick for fiat is a This time around was a better experience spoke to the manager joe he apologize for the inconvenience last time and the service guy Erick for fiat is amazing he's really there to help you for any problems! More
Eric Heitzer to go guy! I was well helped by Eric Heitzer. He was very nice, explained everything I had questions on. Definitely the to go guy at Planet Dodge Jeep Chrysler. I was well helped by Eric Heitzer. He was very nice, explained everything I had questions on. Definitely the to go guy at Planet Dodge Jeep Chrysler. More
Service We took our vehicle in to be serviced because of an issue it was having out of the blue. Joe did a good job helping us out and our vehicle was fixed. We took our vehicle in to be serviced because of an issue it was having out of the blue. Joe did a good job helping us out and our vehicle was fixed. More
Would Use Again Very helpful when resolving the issues with my car. I'm committed to use this dealership again for service and a new vehicle when the time is right. Very helpful when resolving the issues with my car. I'm committed to use this dealership again for service and a new vehicle when the time is right. More
AMERICAS LEGAL SCAMMERS TERRIBLE SERVICE, THEY WILL LIE TO GET WHAT THEY WANT, MANAGEMENT IS TERRIBLE , xxxxxxxx OVERALL, I WILL NEVER REFER ANYONE HERE ! AND LETS NOT GET ST TERRIBLE SERVICE, THEY WILL LIE TO GET WHAT THEY WANT, MANAGEMENT IS TERRIBLE , xxxxxxxx OVERALL, I WILL NEVER REFER ANYONE HERE ! AND LETS NOT GET STARTED WTH THE DUMB GIRLS IN THE COUNTER , More
Worst service center ever Went to the dealer to get my key reprogramed. What a fail!, parts guy and service guy started arguing over reprograming my key or buying one. I was re Went to the dealer to get my key reprogramed. What a fail!, parts guy and service guy started arguing over reprograming my key or buying one. I was ready to buy one with out a problem but the service guy seemed to not want to work today. The service guy started talking to me with an atitude. So i just walked out. I have been there before to buy other parts for my car and always delt with Angelo cant complain about him, awesome service from him. Apparently the place doesnt work well without Angelo. This happened 10/3/15 around 2 pm. More
worst experience ever in my life I got treated the worst bad experience, I will never go there again in my life to buy anything I recommend no one to go there the worst dealer in th I got treated the worst bad experience, I will never go there again in my life to buy anything I recommend no one to go there the worst dealer in the planet!!!!! the worst person at customer service is Marlene Garcia she's evil I would never buy a truck there just because of her I bought a 2012 Dodge Ram 3500 58 thousand they will never see me again things to Marlene Garcia and Angel Perez More
Took the car for oil change and got car WITH NO OIL I got my car 34 days ago. Had to take it to repair a back door lock a week ago and they wanted to charge me for the repairs. I took it yesterday for I got my car 34 days ago. Had to take it to repair a back door lock a week ago and they wanted to charge me for the repairs. I took it yesterday for an oil change and they gave me the car back WITH NO OIL AT ALL. It took me 45 minutes to get home, so I drove the car all that time with no oil. Spoke to several mechanics and they say the vehicle will have damage no doubt. It took them 5 hours to send the tow truck and they never sent the rental vehicle as agreed on the phone. I went with the truck driver to the dealer. They wanted to check the car and give it back to me and I requested that since it was their mistake and it was a BRAND NEW VEHICLE that they replace it with A NEW VEHICLE. Answer was a simple NO. My job does not allow me to work in a rental and I am not about to trust their word that the car is fine until I have another mechanic check it out. If I don't sign a release that the car is in perfect conditions, they won't give it to me. I had an anxiety attack and was taken from the Dealership to the Mt. Sinai Hospital in an ambulance because my blood pressure was over the top. Still I haven't heard from them. Lost another day of work, kids could not go to school, etc. More