Bomnin Chrysler Dodge Jeep Ram - Service Center
Miami, FL
117 Reviews of Bomnin Chrysler Dodge Jeep Ram - Service Center
Angel Perez was very professional and courtious. Angel had arranged everthing with the car rental company before I got to the dealership. He also had one of the employees to the car rental company before had arranged everthing with the car rental company before I got to the dealership. He also had one of the employees to the car rental company before it closed. He had my car ready when he said it would be ready. Thank you Angel Perez and thank you Planet Dodge. More
I have 2 SRT6 Roadsters that have been very well taken care of at Planet Dodge. My service rep, Shaun has always been extremely curtious, honest, professional and has always gone out of his way to assist care of at Planet Dodge. My service rep, Shaun has always been extremely curtious, honest, professional and has always gone out of his way to assist me. Marlene his coworker next to him is also very professional and helps me out when Shaun is helping other customers. Ray, one of the mechanics has worked on both SRT's and always gets the job done to my satisfaction which is not an easy task. Angel Perez has always made the time to acknowlege me and has been very professional and helpful. Steve, the GM is excellent and has helped out a few times making decisions to facilitate my cars getting taken care more readily. Keep up the good work. You all are a good team and a pleasure to deal with. Randy Aderman President/CEO Occupational Medical Center More
Many dealerships say they offer great service or call themselves customer service focused yet fail to deliver; Planet Dodge delivers in spades... My recent visit to the service department was a pleasure, themselves customer service focused yet fail to deliver; Planet Dodge delivers in spades... My recent visit to the service department was a pleasure, everyone was very friendly and went out of their way to make sure I was taken care of. More
I went to the dealer because the engine light kept going on. Angel Perez was always extremely professional, honest, and corteous. I am very happy with the serivce I received and would like to commend him fo on. Angel Perez was always extremely professional, honest, and corteous. I am very happy with the serivce I received and would like to commend him for their excellent service. And the mechanic who always worked on my car, Johnny, also always was very honest with me and did a great job on my truck. Thank you. More
Great experience. Great service. He is very dedicated to helping his clients. He is the must-go-to-guy when you want something done HE MAKES IT HAPPEN. And as friendly with me as with all the rest of his cl helping his clients. He is the must-go-to-guy when you want something done HE MAKES IT HAPPEN. And as friendly with me as with all the rest of his clients. I had to take the time to write a good review for him as it is so hard now a day to find "a staff" that cares and looks out for their client! More
Angel Perez (A MANAGER) needs to really improve on his customer service skills. Either that or find a new profession. Very rude. I dealt with another individual whose name I cannot recall. He turned t customer service skills. Either that or find a new profession. Very rude. I dealt with another individual whose name I cannot recall. He turned the tables around and provided excellent service. To get respect you have to give respect. Planet Dodge lost my business as a client because of poor service. More
The Service Asst Mgr, Mr Pinto is a great guy. I had some issues on my car and he tried to help me out the most. His boss though is an idiot who doesnt know about cars, Angel Perez. He refused to work on my issues on my car and he tried to help me out the most. His boss though is an idiot who doesnt know about cars, Angel Perez. He refused to work on my car when I have 13,500K on it and 2 years of bumper to bumper warranty. I had a hole in a hose and the idiot told me I made the hole myself for performance enchancement. Why would I ever want to do that or why he thought i did it is still hard for me to understand. Please beware, this idiot, Angel Lopez, will do or find anything to not cover for work and labor, I am NEVER taking my car there again and all maintenance was on car was done at this dealer and they do not charge cheap. More