Bomnin Chevrolet West Kendall
Miami, FL
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False advertising Visited dealer with a lease deal I had received through email on a cruze. The deal failed to disclose that dealer fee will be added to inceptions, eve Visited dealer with a lease deal I had received through email on a cruze. The deal failed to disclose that dealer fee will be added to inceptions, even though it lists other fees, it also fails to mention other dealer installed features i.e. $299 for wheel locks, who needs wheel locks on a base model cruze. The salesman agreed with my claim but the manager did not honor the advertised deal claiming "all dealers charge a dealer fee" like if it is the law of the land. Also be advised they charge 389 "doc fee" which I find absurd for a process that probably cost $40. I'll be filing a complain with the BBB and general attorney's office against this dealer's false advertising tactics. More
From Koons to Bomnin Let me start with I have been a client since the days of Koons Chevy. Kenny D sold me two vehicles, very honest and we trust him because he is not a s Let me start with I have been a client since the days of Koons Chevy. Kenny D sold me two vehicles, very honest and we trust him because he is not a shark. Scott E is or Service Rep whom we adored. Ruben is an awesome trouble shooter and we must not forget the well deserved titles of Queen 'Marilyn and Gloria' More
Poor management . This dealer only want to sell but not to keep thier customers. I was forced to sell my truck to carmax, bexause they offer me less. This dealer only want to sell but not to keep thier customers. I was forced to sell my truck to carmax, bexause they offer me less. More
Great Service, Great Price, Great Car We love the great service we received form the Sales Agent, his name was Elyezer, and he go beyond of what we expected and what we received on any oth We love the great service we received form the Sales Agent, his name was Elyezer, and he go beyond of what we expected and what we received on any other dealer. Congratulations to everyone for have that kind of employees. I appreciate the personal treatment from the Store Manager until the Financial guy passing for the Sales person which I have to mention did a great job. I'm thinking in come back in a few months when we need to change our other vehicle. More
HAPPY CAMPER Great CS rcvd. Couldn't be happier with complete info explanation given if the vehicle. I can't issue any complains. Tony Fernandez was great. Great CS rcvd. Couldn't be happier with complete info explanation given if the vehicle. I can't issue any complains. Tony Fernandez was great. More
Best Sales Review with Eddie Cabrera I was in the market for a new 2017 Camaro SS - Fifty anniversary. My experience at this dealer was absolutely amazing. Eddie Cabrera was hands down I was in the market for a new 2017 Camaro SS - Fifty anniversary. My experience at this dealer was absolutely amazing. Eddie Cabrera was hands down the best in the business. Very knowledgeable and very professional. Once we agreed on a deal, Jose Entrada in finance made everything a breeze with no hassle whatsoever. This dealer deserves 10 stars! More
Regret coming to this dealership! This is my first time ever posting a review and if I could give this place zero stars I would. Let me preface by saying I know an online review makes This is my first time ever posting a review and if I could give this place zero stars I would. Let me preface by saying I know an online review makes no difference in the grand scheme of things, but I feel very used and displeased and have to get this off my chest, and perhaps warn some other people away from here. I am a recently turned 20 year old female who purchased my car from the West Kendall Chevrolet in March. I came in by myself, ignorant of the car buying "ways" however I was excited to buy my first car and was willing to pay more at a legitimate dealership as opposed to a "Miami" dealership and get scammed. I had a car in mind I had come in to look at and had called to confirm THE DAY OF that it was there. Lo and behold I drive out there only to find out the car wasn't even there. Strike one. I informed the car dealer I had a budget of 10k because I am a student and can't afford a lot. I don't know how it happened but the only car they showed me ended up costing me 14 thousand dollars. Yes I'm aware that I could have said no, but I foolishly believed they were "looking" out for me and giving me a great deal. Strike two for taking advantage of a young girl eager to buy her first car and showing her cars above the price range I said I was hesitate to afford over. While I was at the dealership the owner pressured me MULTIPLE times to leave a positive review, which I did, a short and curt one just so he'd leave me alone. I believe most of the positive reviews stem from that. As of today, July 3rd, I still haven't made my first car payment. That is because they messed up SO badly on my paperwork that for FOUR months I drove around with a temporary tag and had to go back 2 times for a new one. My very final straw came today. I went for a drive with my little sister, go to buckle her in the back only to find out on of the back seat belts doesn't even work. How can they sell a car where one of the safety measures doesn't even work?? I called to ask if they would fix it for me, and they said yes. So for the umpteenth time since buying this car I drove there, only for them to tell me, no, they won't fix it and I had to go to the Honda dealership. I love my car, but my biggest regret will be paying the price I'm paying for it and going to that dealership. If anyone from there bothers to read this, which they won't because no one seems to care at all about the stress that has stemmed from something I wanted to be a joyous occasion, I tell every single person I know not to buy their car from West Kendall Bomin Chevrolet. My family members tell everyone they know not to buy their car from West Kendall Bomin Chevrolet. I will be leaving this review on every single website I can and I truly hope no one ever buys even a single floor mat from there ever again because they do NOT care about their customers, only getting them to sign the contract and shoving them out the door. More
Great experience with salesman Eddie C. My experience was amazing. My sales consultant E. Cabrera gave me all the information I needed and there was no hassle. Super friendly and inviting. T My experience was amazing. My sales consultant E. Cabrera gave me all the information I needed and there was no hassle. Super friendly and inviting. The car was ready before I was done with finance. Finance consultant took the time to explain all the options I had and really helped me get to where I needed to be financially. Overall great service. More
Awesome Customer service Very happy with my service at this car dealership knowledge staff .jesus was so helpful kind and caring carlos you guys are the best I was in and ou Very happy with my service at this car dealership knowledge staff .jesus was so helpful kind and caring carlos you guys are the best I was in and out about 30minutes there service was so exceptional good .you guys rock keep up the good work JESUS More
Amazing!!! Very happy and please with the service and the staff, very knowledable people and helpful!! Great experience 👍Thanks to sergio and ariel that were so Very happy and please with the service and the staff, very knowledable people and helpful!! Great experience 👍Thanks to sergio and ariel that were so helpful and patient i came out happy and with what i want it. More