Bomnin Chevrolet Manassas - Service Center
Manassas, VA
1,859 Reviews of Bomnin Chevrolet Manassas - Service Center
The service department (Abel) was awesome! He has great customer service, and explained everything very well! He has great customer service, and explained everything very well! More
Normally service is excellent here. This time, not so much. Took 2 hours for an oil change & tire rotation (I had a service appointment) and an additional hour to wash it. Then at check This time, not so much. Took 2 hours for an oil change & tire rotation (I had a service appointment) and an additional hour to wash it. Then at checkout, they charged the wrong rate and got angry when I pointed it out (on their monitor/display they listed a $79 special yet they charged me 100+). They had the nerve to tell me the monitor/display was wrong and it hadn’t been updated in over a year. More
My experience at Bomnin service department was excellent. My service advisor ,Mr. Abel Uriah, is friendly and professional and provide timely updates about diagnostic findings on my vehicle. For my recent se My service advisor ,Mr. Abel Uriah, is friendly and professional and provide timely updates about diagnostic findings on my vehicle. For my recent service, I waited in the service waiting room which is spacious, clean and quiet. The service department is very nice and friendly. I am cutting ties with this dealership. Thank you Mr. Abel for all your help. you truly was the best service advisor I had at the dealership. Thank you again!! More
I've been waiting for a part to come in for about 3 weeks now. Everytime I call, they act like they are dumbfounded as to what I'm talking about, no one returns my call, paid for a part and it still hasn't a now. Everytime I call, they act like they are dumbfounded as to what I'm talking about, no one returns my call, paid for a part and it still hasn't arrived. It's time to move on to someone else. Customer service..........sucks!!!!! More