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92 Reviews of Bomnin Chevrolet Dadeland - Service Center
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March 10, 2017
Honest and quick service My service advisor Fabian was professional and honest with the service he provided. The service was quick and affordable. I highly recommend him and t My service advisor Fabian was professional and honest with the service he provided. The service was quick and affordable. I highly recommend him and this dealership.. More
by Jessesuarez23
Employees Worked With
Fabian Villarreal
March 08, 2017
Excellent Service The service given by Rene was excellent, as it has been every time I've had to use this dealership. He is always very helpful. The service given by Rene was excellent, as it has been every time I've had to use this dealership. He is always very helpful. More
by Hectorl
Employees Worked With
Rene Marti
December 09, 2016
Horrible slow service! Grand Prize was bad but boy 4 hours for a battery and oil change. Bomnin is not any better at all. Taking all of my cars to Williamson from now on. Be Grand Prize was bad but boy 4 hours for a battery and oil change. Bomnin is not any better at all. Taking all of my cars to Williamson from now on. Been fooled way to may times. Don't even bother! More
by rb305
Employees Worked With
Juan Carlos Herrero, Fabian Villarreal, Geymie Martin, Rene Marti
December 06, 2016
CAUTION. STAY AWAY !!!!!!!😱 Dishonesty and incompetence at olimpic levels. I went back the next day to claim credict for the 1400 miles the car had over the advertised mileage Dishonesty and incompetence at olimpic levels. I went back the next day to claim credict for the 1400 miles the car had over the advertised mileage After I said I will suit them. They offer me a credict in parts That was just sales I won't comment about their costumer service. You won't believe it anyways I went back to pick up the parts twice after they called me to pick them up. They couldn't find the parts. So I had to go back a third time. I left the car there for repair they said 2 days. I pick it up 5 days later and took it somewhere else. They said they were busy. A circus. Liars and incompetent .... More
by Arturo 27
Employees Worked With
Chantal. , Roberto Rodriguez, Fabian Villarreal, JOrge Sanatana
October 24, 2016
Sales Jorge Tauil was an Excellent sales Men. I would def. recommend a Friend to go see him at Bomnin Chevrolet and I will be a returning customer. Jorge Tauil was an Excellent sales Men. I would def. recommend a Friend to go see him at Bomnin Chevrolet and I will be a returning customer. More
by Jay
Employees Worked With
Jorge Tauil
August 10, 2016
Terrible service The worst dealership I've ever dealt with. Their service department is the horrible do yourself a favor and take it to another dealership. They The worst dealership I've ever dealt with. Their service department is the horrible do yourself a favor and take it to another dealership. They promised my car would be ready anddidn't look at it for four days. Once they do they never fix the problem More
by M99
Employees Worked With
Rene Marti
August 10, 2016
Inexcusably Ignoring the Customer and Problematic Vehicle Think twice about purchasing/leasing a vehicle from Bomnin Chevrolet. On April 13, 2016, I leased a 2016 Chevrolet Impala LTZ v6. A seemingly beautifu Think twice about purchasing/leasing a vehicle from Bomnin Chevrolet. On April 13, 2016, I leased a 2016 Chevrolet Impala LTZ v6. A seemingly beautiful vehicle. On May 18, 2016, I brought the vehicle in for service. At 1,662 miles, Bomnin service found the front right brake caliper to be leaking brake fluid. The force to engage the brake pedal was also not normal. The brake system was allegedly bled, but the symptoms remained. An a/c expansion tube was replaced as it was found to be making a "hiss/vacuum leak sound." This was also allegedly repaired, but the problems persist. Mr. Isidro Bomnin, Executive Manager, offered a "swap" of the vehicle for an almost identical vehicle. Unfortunately, the "swap" vehicle had extremely jerking driving behavior. I told this to JC, Service Manager, and he explained that this happens with "electronic transmissions". So, it did not make sense to swap a problematic vehicle for another problematic vehicle. I had no less than six (6) loaner vehicles during this time. On more than one (1) occasion, I asked the service employees if I would be able to drive a Tahoe as a loaner vehicle, but I was denied. However, it was very obvious that the Spanish speaking clientele were happily given the Tahoes as loaner vehicles. The Tahoe would have been closer to the LTZ line of my vehicle. On one (1) occasion, I was shamefully issued a used Chevrolet Cruze as a loaner vehicle. It had sales signs strewn all over the windshield, including writing that was in chalk. I could hardly see as a I drove home. As I pulled away, the staff laughed at me. During another service visit, a new Chevy Malibu was given to me as a loaner vehicle. I was never told that this vehicle was to be test driven as a replacement. Unfortunately, as I drove from Palm Beach County to Miami at night, the vehicle began to make scraping noises. I stopped at the Pompano station and a road ranger said there was something wrong (maybe the transmission), and that I best tow the vehicle. I then spent hours in the tow truck cab with 2 strangers. As I arrived at the dealership, I was again made the laughing stock. On July 3, 2016, I was in contact with Isidro Bomnin. Isidro relayed to me that he would be out of town on July 4, 2016. However, Isidro assured me that Juan Miguel in sales would complete the replacement. I contacted Juan Miguel on July 4, 2016, and he denied knowing anything regarding the replacement matter. Since that time, Isidro has not returned my phone calls and has not replaced the problematic vehicle. As an aside, I met with Arnaldo Bomnin and he attempted to get me into a "new lease" with a vehicle that was on the showroom floor. Isidro had given me his word that the replacement transaction would not incur any further costs. So, this "new lease" with money demanded up front was not what was agreed upon. In addition, I met with Mr. Price, my initial salesperson. He asked me what vehicle I was interested in. I told Mr. Price I was interested in a replacement vehicle. Mr. Price pulled a Chevrolet Tahoe around and said that a base model Tahoe would do. That's the last I heard from anyone at the dealership. This situation could have been remedied back in July 2016 when Isidro Bomnin assured me that the replacement would take place without any further hitches. Instead, my phone calls, text messages, and e-mails have been ignored. Maybe Isidro will make good on his word. I have complied and brought the Impala in consistently to service. Unfortunately, it is becoming a full time job and the dealership will not pay my wages for missed time. Currently, the vehicle is leaking brake fluid in the cabin of the vehicle, including the brake pedal itself. I have attached a few pictures. It will have to be towed and I will be laughed at again. Please note that I frequently have to use a service dog due to disability. I made this clear to Isidro. Unfortunately, I was still given the smaller loaner vehicles which did not allow the service dog to fit. I hope that this unfortunate situation does not happen again. I hope the Bomnin family makes good on their assurance of a safe replacement vehicle. More
by DCM
Employees Worked With
Arnaldo Bomnin, Dealer Principal, Isidro Bomnin, Executive Manager, Juan MIguel Rodriguez, Juan Carlos Herrero, Manny Acosta, John De La Torre, Raul Martin, Matthew Price, Yanisley Bomnin
July 02, 2016
nightmare service Took my car for recall .now the car is dead. Most unresposible people I ever seen. They say that my car need over 3000 dollar in repairs .my car was i Took my car for recall .now the car is dead. Most unresposible people I ever seen. They say that my car need over 3000 dollar in repairs .my car was in perfect condition and they perfectly know that . When Iwent to pickup the car the mechanic said that the car may not work now. Is being over a month now and I decided to pickup the car by a towtruck because my car being exposed to the sun and rain and now noticed that the try to damage or steal the part of my hood. Any way I am a US Army Veteran disabled and don'thave the time and the condition to be dealing with people. My only choice is the court . See you there soon. Thank you. More
by corvette
Employees Worked With
mechanic .don't know the name, Juan Carlos Herrero, Fabian Villarreal
June 29, 2016
Worse nightmare I took my Car in perfect condition for recall and now my car is dead and doesn't work . Now, over a month in shop, they say that the car needs $300 I took my Car in perfect condition for recall and now my car is dead and doesn't work . Now, over a month in shop, they say that the car needs $3000 in repairs. All I want is my car working again they can forget about the the recall. I don't care any more .First they said the steering column needed to be replaced and now they add that the BCM ( computer ) also needs to be replaced. They will see me back in court soon. That my next step . Fabian Villarreal said that he just works there and has nothing to do with it . JC Herrera just give me some unreal explanation,different from the mechanic told me before. I just pick up my car in a tow truck and The manager JC didn't even want to look at me directly I'm a US Army Veteran disabled and i hate it when people take advantage of other people. THANKS GOD BLESS YOU ALL. More
by Nightmare
Employees Worked With
Juan Carlos Herrero, Fabian Villarreal
June 21, 2016
service desaster desaster, i went 4 time to change a tire, some part of the service do not know about their job, after they change my tire, my car was kind of painted desaster, i went 4 time to change a tire, some part of the service do not know about their job, after they change my tire, my car was kind of painted with some kind of Spray and they not inflate all tire, even the one that 1 change and pay 350 they not inflate.....after claim, they almost not give me a louner to drive....the folowing day i get back and they take out the paint, even i spoke to JC (director of service) he promise to check by himself the car but tire was neever inflate....disaster as a hole experience and process More
by gereferre
Employees Worked With
Juan Carlos Herrero, Fabian Villarreal
