Bommarito Nissan Ballwin - Service Center

From the start From the moment a ticket was being opened on my vehicle for scheduled services, Joe Zablin (the name on the card in front of his service station) trea From the moment a ticket was being opened on my vehicle for scheduled services, Joe Zablin (the name on the card in front of his service station) treated me like I was an idiot. The vehicle was not purchased from this dealership and it was explained to me that he was asking because if it was purchased from Hazelwood or Ballwin locations, the service would have no charge. I asked Joe if there was a charge and he said "yes". I then told him that I had 2 years of free maintenance from St. Charles Nissan and I have the paperwork, Joe acted as if I had not let him finish what he was saying and that they would send the charges to Nissan. I had the paperwork in hand and was tired of his backpedaling and told him to "come on" and finish. He told me he didn't have to deal with MY disrespect. Unacceptable. The service had not even begun and I would have rather drove 45 miles and dealt with the inconvenience than had to deal with Joe Zablin and his patronizing behavior. More

Good customer service Got checked right in for my appointment when I arrived. Service member was friendly and not that long of a wait. I will be bringing my vehicle back fo Got checked right in for my appointment when I arrived. Service member was friendly and not that long of a wait. I will be bringing my vehicle back for service More

Awesome....Awesome Mr. Wyatt, greet me at the front door of the dealership, after that look around and found my 2018 Sentra and it royle blue....i love my car....thanks Mr. Wyatt, greet me at the front door of the dealership, after that look around and found my 2018 Sentra and it royle blue....i love my car....thanks Mr.Wyatt...😀😀😀😀😀😀😀😀😀😀😀😀😀😀😁😀😀😀 More

Attention to detail, exceeded my expectations I patronize Bommarito Nissan for many reasons. The primary reason is the stellar service I continually receive from my sales rep Matthew McManus. The I patronize Bommarito Nissan for many reasons. The primary reason is the stellar service I continually receive from my sales rep Matthew McManus. The service department rates at the top. More

Updated - Phone service was horrible - I original review was bad. The service manager, Jeff reached out to me. That employee is no longer with the company. They did what I wanted, over I original review was bad. The service manager, Jeff reached out to me. That employee is no longer with the company. They did what I wanted, over the phone to look up the VIN on my used car (I had just bought from an individual) and told me there were no recalls on it. I was able to get an appointment to get my car into their service center to discuss what the concern I had with my car. Everyone was professional to me, and the other customers in the store. I was paying attention. I am sorry I had this experience, but they truly seemed to be as well. The service center still has free wifi, coffee, and water - I love the quite room so that I can work while I wait. I will start by saying I purchased my 2012 Altima and 2013 Pathfinder from this dealership. I called about a 2000 Sentra I had purchased. I just wanted the VIN checked to see if there were any recalls or issues. Justin was condescending. He wouldn't do it, he wanted to know the issue, then told me there was no issue with the part. That was not what I was asking. He literally told me he did know all the recalls and there was no need to look. "But I could bring the car in." I loved this place with prior owners, But I won't be using their service (I used too) or purchasing my next car from here. More