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Bommarito Nissan Ballwin - Service Center

Ballwin, MO

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34 Reviews

34 Reviews of Bommarito Nissan Ballwin - Service Center

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September 12, 2024

Thank you Greg Clevlen! You spent the extra time to research my axle issue and found it was covered by the Powertrain warranty. You made my day! More

by mkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Clevlen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

I have been trying to contact Bill Holliday for over a week now. I keep getting his voicemail and o return calls back. I just purchased 2020 volvo xc60 less the3 months ago. I took it in for service b More

by Terrance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Holliday
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

My son went for oil change and was overcharged of the the oil change even with the coupon. Can’t imagine to charge 117$ for oil change and tire rotation . Other Nissan dealer are charging 69.99 $ for the s More

by Mandy1266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Confer
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2021

My Murano now has 5000 miles on it, so I took it in for service a second time. It still rocks back and forth on the road. This time they drove it and verified that. They don't seem to take me seriously More

by tazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Holliday
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Bommarito Nissan Ballwin responded

We are sorry to hear about your experience and would like to hear more about it. When you have time please give our service manager, Jeff Confer, a call at (636) 394-0330.

May 20, 2021 -

tazz responded

Ive tried to contact you only to be dumped into voicemail. Ive asked for 4 different people and same thing. Looks like you dont care about your customers once the sale is done.

Jun 05, 2021 -

tazz responded

Have someone actually answer the phone instead of dumping the call into voicemail

November 16, 2020

Service writer doesn't listen and refuses to help customer. I drove 45 minutes for service only to return home with the same problems. They wouldn't test drive the vehicle to experience what I have b More

by tazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Holliday
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Bommarito Nissan Ballwin responded

I am sorry to hear that you had that experience, and would like the opportunity to try and resolve your concern. Please reach out to service manager Jeff Confer at 636-394-0330. Thank you!

September 04, 2020

I cannot believe I came back and bought a second car I cannot believe I came back and bought a second car within 2 years when all I wanted to do was get an oil change. But I will say your popdealershi More

by Vickyg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd in finance , Mark Eversgerd
Sep 30, 2020 -

Bommarito Nissan Ballwin responded

Thank you for the glowing review! We're happy to earn you business, again! Enjoy your new vehicle!

July 29, 2020

Wonderful experience! So glad we came. I was not expecting to purchase a vehicle. They were so professional and knowledgeable, I could not help myself! More

by DeJoie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Berry
July 28, 2020

Was having issues with a sensor on our 2019 Nissan Armada. Called our salesman, Mark Eversgerd, and he was on it! He found an opening in the service schedule and had a loaner lined up for us as well. More

by Gward
Recommend Dealer
Yes
Employees Worked With
Mark Eversgerd
May 05, 2020

Excellent Service Dept I had a Saturday appointment for an oil change and tire rotation on 5/2/20 which I scheduled online mid-November 2019. Upon my arrival, I was instant More

by BC28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Confer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2019

We have purchased two cars from this dealership so far. We have purchased two cars from this dealership so far. We definitely will be purchasing our next car from our salesman Keith Grassie this man goes a More

by MLR
Recommend Dealer
Yes
Employees Worked With
Keith Grassi
1
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