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37 Reviews of Bommarito Nissan Ballwin - Service Center
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January 17, 2025
very knowledgeable , always takes care of my car and in a timely manner, couldnt of asked for a better experience anywhere else. timely manner, couldnt of asked for a better experience anywhere else. More
by Magic'sHeart1212
Employees Worked With
January 17, 2025
I brought my vehicle in for oil change, tire rotation, Multi-point inspection. Bill Holiday went over what was due on my vehicle and was very informative. I waited for my vehicle and within 90 minutes go Multi-point inspection. Bill Holiday went over what was due on my vehicle and was very informative. I waited for my vehicle and within 90 minutes got my vehicle back Washed and Vacuumed!! This was awesome. The waiting room was very nice, great snacks and coffee. While there I got to talk to the service manager Jeff Confer. Very classy guy and very experienced. We chatted and got to know his extensive back ground with Nissan. Very impressed with the high caliber people they employ! Thank you Jeff and Team for a great Experience! More
by Steve
January 17, 2025
I was a little harsh yesterday so I‘ve revised my review. Had an appointment for 7 AM for an oil change and tire rotation. I was the first one to pull in and after an 1 hour and 40 minutes, I finally got my Had an appointment for 7 AM for an oil change and tire rotation. I was the first one to pull in and after an 1 hour and 40 minutes, I finally got my car back. This timing is totally unacceptable. The service advisor seemed more interested to sell more services than timing to return my car for a simple service visit. Last time I had the same service at the same place, I was in and out in a half hour. Definitely need to improve turnaround. More
by Dave-Marge
Employees Worked With
September 12, 2024
Thank you Greg Clevlen! You spent the extra time to research my axle issue and found it was covered by the Powertrain warranty. You made my day! You spent the extra time to research my axle issue and found it was covered by the Powertrain warranty. You made my day! More
by mkc
Employees Worked With
April 15, 2024
I have been trying to contact Bill Holliday for over a week now. I keep getting his voicemail and o return calls back. I just purchased 2020 volvo xc60 less the3 months ago. I took it in for service b week now. I keep getting his voicemail and o return calls back. I just purchased 2020 volvo xc60 less the3 months ago. I took it in for service because the AC was not getting cold. They told me it was a leak in oe of the hoses. They offered to pay half the cost since it is not covered under the warranty. I agreed to pay half and I still haven't heard back from Bill. It is starting to get hot outside and I need my ac fixed. Can someone please help. Thanks so much. Terrance Howelll More
by Terrance
Employees Worked With
June 07, 2023
My son went for oil change and was overcharged of the the oil change even with the coupon. Can’t imagine to charge 117$ for oil change and tire rotation . Other Nissan dealer are charging 69.99 $ for the s oil change even with the coupon. Can’t imagine to charge 117$ for oil change and tire rotation . Other Nissan dealer are charging 69.99 $ for the same service . This is the second time have seen with this dealership service . More
by Mandy1266
Employees Worked With
March 24, 2021
My Murano now has 5000 miles on it, so I took it in for service a second time. It still rocks back and forth on the road. This time they drove it and verified that. They don't seem to take me seriously service a second time. It still rocks back and forth on the road. This time they drove it and verified that. They don't seem to take me seriously and told me its the 20" wheels. They said that the "low profile" tires will cause the car to rock. They must think I'm a dummy. It has factory wheels and tires and if all 20" wheels caused all cars to rock back and forth no one would have them on their vehicles. They also promised that I could drive another Murano with 20" wheels to see if it also rocks. That hasn't happened. When I take a car in for service with a problem I expect the car to be fixed before I leave the dealership. This isn't the case at this dealership. They send you home not fixed to return again and again. I wish I would have bought a different brand of car. This is a horrible experience for me. More
by tazz
Employees Worked With
November 16, 2020
Service writer doesn't listen and refuses to help customer. I drove 45 minutes for service only to return home with the same problems. They wouldn't test drive the vehicle to experience what I have b customer. I drove 45 minutes for service only to return home with the same problems. They wouldn't test drive the vehicle to experience what I have been. What a waste of my time. I should have used a different dealer More
by tazz
Employees Worked With
September 04, 2020
I cannot believe I came back and bought a second car I cannot believe I came back and bought a second car within 2 years when all I wanted to do was get an oil change. But I will say your popdealershi I cannot believe I came back and bought a second car within 2 years when all I wanted to do was get an oil change. But I will say your popdealership is the best I've ever had and I have bought a lot of cars in my lifetime! More
by Vickyg
Employees Worked With
Todd in finance , Mark Eversgerd
July 29, 2020
Wonderful experience! So glad we came. I was not expecting to purchase a vehicle. They were so professional and knowledgeable, I could not help myself! expecting to purchase a vehicle. They were so professional and knowledgeable, I could not help myself! More
by DeJoie
