Bommarito Nissan Ballwin

This was a third time we've purchased from Bommarito, good experience every time. We talked to Mark, who sold us my daughters Rogue a few years back and the car was prepped when we got to the dealer, af good experience every time. We talked to Mark, who sold us my daughters Rogue a few years back and the car was prepped when we got to the dealer, after a test drive we signed the papers. More

I recently worked with Angie Flamm and Carlos Lopez on my purchase of a new vehicle. Angie was very responsive and set me up with Carlos upon my arrival. Carlos was very welcoming and friendly. He took the t purchase of a new vehicle. Angie was very responsive and set me up with Carlos upon my arrival. Carlos was very welcoming and friendly. He took the time to listen to what I wanted and let us have time to walk around. He was very laid back during the entire process and was not pushy at all. I would highly recommend working with Carlos on your next car purchase! More

Purchased a used car in October 2021. After having several problems with the service department I decided to cancel the extended warranty and sell the car. We cancelled the extended warra After having several problems with the service department I decided to cancel the extended warranty and sell the car. We cancelled the extended warranty March 4. The loan was paid off when the car was sold. I contacted the warranty company and was told the refund comes from the dealer so I went to the finance department and spoke to one of the finance guys. He was rude and told me I had to wait. It's been 6 weeks since I cancelled the warranty. Seems like the dealer was paid right away for the car and warranty but I'm still waiting for my refund. This dealer doesn't care about customer service after the sale. Their service department sucks and so does the finance department. They take advantage of the customer. More

I am very appreciative for Teddy Dunn in sales for making this purchase a great experience. This is the first time in my 20 years’ experience buying a Nissan vehicle outside NYS that a salesman was this prof this purchase a great experience. This is the first time in my 20 years’ experience buying a Nissan vehicle outside NYS that a salesman was this professional. He was very responsive to all questions put me at ease getting the right vehicle for my needs. Thanks Ted! More

Dan our sales guy was great, but that's where the great service ended, bought an Armada from here after this dealership agreed to take care of 3 things that needed attention and get a second key fob. After service ended, bought an Armada from here after this dealership agreed to take care of 3 things that needed attention and get a second key fob. After initially having the vehicle for 10 days they only repaired 2 of the 3 things that we agreed on and "forgot" to get get us another key fob. Had to drop the car off again for another day to get the key fob programmed and get the inner fender properly installed and secured as it was damaged and loose. Upon picking up the vehicle for the 2nd time the inner fender was replaced without being properly secured and was missing several retaining clips that were supposed to be installed. Management was nowhere to be seen or heard from after Dan our sales guy went and had a screaming match as he put it with them regarding this issue. Had to take the car home as it became clear nothing was going to be done about this issue. I was unaware as to how negligently the new inner fender was installed by this dealerships own service department till i noticed something dangling from the car while being out of town on the 4th of July, upon further inspection i noticed it had been rubbing the tire to the point that it rubbed a hole in the fender and exposing the tire to jagged plastic that could have shredded the tire if we continued to drive the car. Had to replace the fender they installed with a new one along with all the fasteners they didn't feel like installing. Still have not heard back or received reimbursement for the parts that i had to replace. I have reached out to David Evans with no response, have filled out their contact form with no answer, was told by their chat that someone would be reaching out and nothing. More

THE WORST customer service. I purchased a Rogue in 2020, THE WORST customer service. I purchased a Rogue in 2020, I have called numerous times to talk to someone about an issue, left many messages and nobod THE WORST customer service. I purchased a Rogue in 2020, I have called numerous times to talk to someone about an issue, left many messages and nobody calls back. We had issue during our buying process as well. Do not waste your time here. That Bommarito name isn’t as shiny as it used to be. More

Waited for salesperson for 20 minutes. Decided on car, he started financing without discussing price. Told price is what is marked. We were paying cash. started financing without discussing price. Told price is what is marked. We were paying cash. More

Paul helped me find the car I was looking for and made sure it had everything I wanted it in and at a good price. sure it had everything I wanted it in and at a good price. More

Luke did a great job following up and trying to get the deal done. Although we couldn’t make it happened it was probably one of the better experiences with auto sales I’ve had. Thanks Kirk deal done. Although we couldn’t make it happened it was probably one of the better experiences with auto sales I’ve had. Thanks Kirk More